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1stDibs

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

1stDibs is a leading online marketplace for connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, jewelry, watches and fashion.

Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.

Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.

Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.

Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.


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1stDibs Reviews Summary

1stDibs has a rating of 4.4 stars from 1,251 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, shopping experience and free shipping. 1stDibs ranks 16th among Home Decor sites.

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Rhode Island
1 review
0 helpful votes
Follow Connie I.
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Website is extremely efficient and easy to navigate. Sellers are top notch professionals. I have a lot of trust in 1st Dibs!

Date of experience: June 12, 2024
Australia
1 review
0 helpful votes
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Can be somewhat frustrating as not everyone replies to questions about shipping. Something that is obviously important to me as a buyer from afar like Sydney, Australia.

Date of experience: June 11, 2024
New York
1 review
0 helpful votes
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I have a lot of trouble saving items that I may be interested in. There isn't the usual cart.

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
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Something is wrong with your payment system and it has been a very frustrating experience!

1stDibs attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2024
Illinois
1 review
0 helpful votes
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Well the original order was canceled and I was not notified so I have had to reorder and pay for expideted shipping to ensure I get the package on time now.

1stDibs attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2024
GB
1 review
0 helpful votes
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So far so good
June 20, 2024

So far so good. Seller has answered my questions, hopefully items arrive in goos time

Date of experience: June 10, 2024
Virginia
1 review
0 helpful votes
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I love shopping here and finding some real treasures!

Date of experience: June 10, 2024
Iowa
1 review
0 helpful votes
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Nice variety of pieces
June 20, 2024

Nice variety of pieces. User friendly interface. New items all the time are added.

Date of experience: June 9, 2024
West Virginia
1 review
0 helpful votes
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I'LL BE WAITING FOR THE DEALER RESPONSE. I HOPE IT WILL BE SOONER.
IT WAS EASY AND FAST TO BUY WITH YOU
THANKS!

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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Being forced into this survey I'm rather annoyed. The site is great!

Date of experience: June 7, 2024
Spain
1 review
0 helpful votes
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Muy buena disponibilidad y rápida respuesta del vendedor.
La compra se realiza con sencillez.

Date of experience: June 6, 2024
California
3 reviews
0 helpful votes
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Technical difficulties all afternoon
June 16, 2024
Updated review

Technical difficulties all afternoon. Your website should not lock into old data during sale. When payment appeared an old address appeared next to PayPal logo which was updated on your site and no longer on PayPal website, and change was not accepted so the next screen would not update. The order canceled. It now worked 7 hrs later.

1stDibs attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 5, 2024

Excellent selection of products
June 7, 2024
Previous review

Excellent selection of products

Date of experience: May 28, 2024
New Jersey
1 review
0 helpful votes
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I often shop and buy from 1st Dibbs and always have...
June 15, 2024
Updated review

I often shop and buy from 1st Dibbs and always have a good experience. Thank you.

Date of experience: June 5, 2024

I am a repeat customer
March 29, 2024
Previous review

I am a repeat customer. I love shopping at 1st Dibbs.

Date of experience: March 19, 2024
GB
1 review
0 helpful votes
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It's easy
June 15, 2024

It's easy. I love the price comparison and the variety of options.

Date of experience: June 5, 2024
South Carolina
1 review
0 helpful votes
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So far the buying experience has been great. Communication from the seller answered my questions about the speed of shipping.

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
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It was easy to find the subjects of my interest. The site is user-friendly.

Date of experience: June 1, 2024
Oregon
1 review
0 helpful votes
Follow Deonna Q.
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It is always a pleasure, easy to use with great options

Date of experience: May 30, 2024
Illinois
2 reviews
1 helpful vote
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Pretty good
June 9, 2024

Pretty good. I guess the process is a bit intimidating, that would be the only downside.

Date of experience: May 29, 2024
Illinois
1 review
0 helpful votes
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I've made purchases from this seller before. I like their offerings and service. 1stDibs makes it easy to find artwork from this seller.

Date of experience: May 29, 2024
District of Columbia
1 review
0 helpful votes
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John and his staff have been excellent
June 8, 2024
Updated review

John and his staff have been excellent. They've been reasonable in working with my client's requirements and efficient in their quick processing of our orders.

Date of experience: May 28, 2024

Very helpful supplier
May 23, 2024
Previous review

Very helpful supplier.

Date of experience: May 13, 2024