1outlets.comReviews 588

My order was cancelled twice, and i asked to refund my money that i didn't receive till now. Emails back and forth since November 2019.

The item i had ordered was out of stock but they were very prompt with the updates and refund and followed up with me closely. Very impressed with Jarah's service! Thank you!

Customer service staff is very helpful.
Although there was a export issue on my order, staff is great and willing to assist on refund. I got the refund within 7 days after the confirmation. It is great! I will keep shopping in 1outlets.com.
Thank you so much.

Although my order has not been successful, the customer service assisted me very well and kept on updating me with my refund.

I would rate zero star if I can choose. Worse ever service. They informed me that they can't get stock from their supplier AFTER 2 WEEKS of my order placement. Cancelled order, and can't get the refund after 3months! And I'm still waiting, and keep calling. Waste my time & money!

Bunch of proffesionals who know what they are doing. Responded to me whenever contacted, would recommend this to everyone to try it out urself..

Easy reservation order, quick services, also customer support was efficient, w wgit tbe product as required and in time, thank you very much

Overall I'm very pleased with their product & service though they can improve on their delivery timeliness.

Not recommended buying from this website.
My order was cancelled and the refund should happen 3 months ago; it is now still pending with no given reasons. No response by email when I follow up either. Very frustrated.

Even though I didn't receive my order I like their service and follow ups, that they have done the refund quickly.

I ordered this in August was due in Sept. I never received and when i asked where it was my order was cancelled! I then received a refund at the end of December. No explanation about what happened to the product which was meant to be a gift!

Though they have not succeeded in arranging my approved article, yet they cooperate & succeeded in refunding my payment.

They have given back my refund although it's not the full amount. Better than nothing. They always communicate and assure my refund will be given back.

Thank you for a refund on an item that could not ship. Though there was a lengthily delay in the refund the team soon sorted it out even, giving time to make a phone call to assure me of the refund.

Ordered item 1month prior to Christmas. After 3 emails of concern over items whereabouts & being advised it would definitely arrive on the 24th December. It didn't! One clearly upset little boy Christmas Day. Sheffield UK.

Watch out buying from this website, I was told item was out of stock, they told me they would refund the money. Still waiting 2 months later and they have not replied to my emails. Terrible

I am very happy with your service, very good service. You still follow up the deal even myself had already forgotten it. Thanks very much.