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1outlets.com Reviews Summary
1outlets.com has a rating of 2.8 stars from 588 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1outlets.com most frequently mention credit card, full refund and total scam. 1outlets.com ranks 25th among Discount Shopping sites.
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27th, June, Even though I received the e-mail that the refund about "Ticket Id: *******" had been approved, still the refund has not been requested to my credit card company.
Ticket id: *******
Made an order on Aug 21 got order & get email confirmation from Snow M replied & subsequently got another email from Lindsay P canceled on the same day with a refund promised between 7-30 days. Contacted credit card on Sep 18 and there no transaction refund has made to date?
Same situation with Sascha L posted on Sept 10 multiple emails and calls to the company and there is no response. A machine automated message is relayed over the telephone.
Yes & it would not be wise to place an order with this company, looking at the number of bad and similar reviews online.
We should made a police report if there no response in 30 days.
Order #*******
Made an order on Sept 10 and the order was subsequently canceled by them on the same day with a refund promised between 7-30 days (?).
Multiple emails and calls to the company and there is no response. A machine automated message is relayed over the telephone.
It would not be wise to place an order with this company, looking at the number of bad and similar reviews online.
Pls get a representative to get in touch with me about my refund! This is UNACCEPTABLE.
I believe this company either fake or thief.
Order #*******
Visa/Mastercard/Google/IE etc should investigate this company.
Almost 2 months after order, item or refund still not receive. 1st they said merchant cannot supply, then they email asked for top up usd25 to buy from other seller or refund. Agreed for top up but still no progress. Then they said this seller also no update and they asked whether to buy from alternative seller or refund.
Agreed for refund but after that they no longer response the email.
Until now still no refund. Almost 2 months past.
Pls avoid this company. Later will regret.
No rating from me actually.
Im waiting my order about 15 days and no contact until now.
When I check my account I surprise that my order was cancelled although I have paaaid
I tried to contact with them by email but no respond!?
Ordered an item for business needs. No order confirmation to find the order was later cancelled. Money has been taken from my account anyway and received no contact after 3 different emails. Avoid at all cost
Do not order it's a scam, same story as everyone, products not available order from another merchant or refund, I'm stil waiting on my refund... Totally getting ignored, stay clear
Extremely bad customer service. Emailed since 2 weeks ago to verify product info- nobody care to reply. Called numerous times & no answer. Finally managed to get someone on the phone- promised to reply my email with the day but nothing. Luckily i have not place any order yet. Otherwise i think i may not even receive my item (from other reviews saying items not delivered).
Outlets.com is fake, there is nothing on the site that is real, we wanted to buy an article on the website, and we contacted them by mail and facebook via their official page and they told us that the article in question was available and they sent us the product link. Then, when we precede the payment of the order, the next day, we receive an email indicating that the seller can not send the product knowing that the address is in Florida USA and that we have two choices: either they find us a new merchant for 35USD more than make the full refund. I do not recommend that you deal with this site.
I had placed an order with 1Outlets and I received email telling me the item is not available with the merchant anymore and they seek another one merchant with extra added cost or refund as an option.
I choose refund & after 2 weeks; I have yet to receive any email from 1Outlets.com
DO NOT TRUST 1Outlets or simba, com.sg
I want my money back . Countless messages on your email and phone calls to your numbers . Orders are being processed and delivery dates are all wrong . I just want my order to be cancelled and money to be refunded . And there is no response .
I have received a totall refund for both orders after i have posted the review here and in another site an email received from them telling me the refund has been completed and after few days I should appears in my account and yes after few days the refund was in my account
After writing 2 reviews on different avenues, 1Outlets responded, promised to process the refund. Then an email on 30th July said they have sent the refund back to my bank, asked me to wait for 7-30 days and to contact them if I don't see my refund in my bank statement. Well, I checked this morning. Surprise! My refund was credited back to my bank intact on 31st July! That was fast, didn't expect it, that's why I didn't check earlier. Relieved, but lesson learnt! Do not shop online unless you're 100% sure of the integrity of your shopping site!
Be careful will order item and will be asked to top up and finally will not get item and cannot get refund becareful of this website it's too good to be true.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr Ahmad,
We are exceedingly sorry for causing you so much and tremendous distress.
Yes, I had checked our records and confirmed that (Yes) what you cited is correct.
Thank you for your Order xxxx318.
I am Sorry.
We attempted to ship your order 2 days after you place your order, but we couldn't process the Hygroscopic agent via the carrier.
We had cancelled your Order and refunded about 14 weeks ago.
We had emailed a transactional log and id to you to show to your bank.
Please do not hesitate to let us know if any more we can help.
Thank You, Sir.
https://1outlets.com/contact-us/
https://1outlets.com/1outlets-reviews/