1outlets.comReviews 588

I ORDERED Some fertilizer, $64 USD worth. 3 hours after I paid they said they could not deliver, so they issued me a refund. I waited 2 weeks and inquired about the refund. They claim to have issued the refund that day, not the day they canceled the order. The thing is they waited 2 weeks to send the so called refund. Now another 10 days later and my bank knows nothing about a refund. They offer excuses but they already knew they could NOT send the goods before the took the Money. They are holding refunds to get Interest. I want to know why no law enforcement is taking care of this,. It is a internet scam just as any other. Where is the Law?

Don't deserve any stars not even one! Sent them multiples and zillions of mails regarding of my order since 26th october 2018 but they replied and said i have to wait eta 7 to 10 days. However it's already like more than that but had yet no great news or emails from them. Keep sending me the same thing everytime over and over again! Now it's like more than a month and going to be end of the year and where's my damn item! Is this a scam company that take innocent peoples money and run away? Beware of 1outlet sg shop online guys! This is bull$#*! shopping online site that take your money and go silence! Don't be the next victim! I asked them for refund but they never reply me after that!@

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English

Charles

2 reviews

Published 55 seconds ago

Ripoff

Ripoff! They are true to their MO. Advertise a diverse amount of products that rival Amazon.
This with 19 employees, amazing.

Order. Charge. Item not in stock. Refund never arrives... Zero ability to contact and puts blame on customer. They try to weave narrative into email. Ok. You the customer want to cancel... Vs reality which is they are scam site. For refund must file with credit card company... Take screenshots of order and 30 days after non delivery request credit. Division of another fake registered in Singspore. Simba pte. Suggest sending notice to Singaporean entity to file many complaints. These guys are pigs.

I ordered something online through 1outlets.sg and they immediately charged my credit card for the full amount. 3 weeks later I received an email that I would not receive the item. I requested a refund and they promised to refund within 30 days. 2 1/2 months later still no refund. I emailed them and then I finally received the refund within 2 days. This company hopes customers forgets about refunds and trust 1outlets.sg to keep their promise. I will never buy something from this website again.

Total scam, I purchased a bag of CORN FLOUR just 4 pounds, I can't find this product in the Philippines so that's why I decided to pay three times (around $15usd) the price that normally costs in my country, purchase was easy not problem, upon shipping updates it seemed everything will be fine until I got an email from the "shipping company" asking me for proof of purchase because package was "held" in Customs, a couple of days later they contacted me again with the "Tax calculation from Customs" guest what? They are asking me to pay 10k php (almost $200USD) to release my package, I asked them to send me proof of that charge, they said they can't that I need to make the deposit to an account which is not from customs just a random bank account and after that they would be able to send me the recipe. First, do you really think I will run to the bank and deposit $200 to a "company" that seems an scam? Do you really think I would pay more than $200 for something that normally costs less than $5? Who can believe that. I better loose what I paid for the "order". I really wanted to give a chance to this website but it just disappointed me.

I don't understand how they are permitted to operate. I placed an order 23 Sept. I was told almost immediately that they can't provide the items advertised on their site, and which I paid for.

I was then told I needed to pay hundreds of US$ extra to obtain the item, but they would not explain what the additional charges represented. I got fed up with their utter incompetence and refusal to reply to emails, thus I requested a refund.

Nearly 20 emails and over one month later, I still have no refund for the original amount paid. This is fraudulent.

Placed order for which payment was taken immediately, but then they emailed to say they couldn't supply from that company and I would have to pay another USD $105 or cancel. I cancelled and they said it could take up to a month to get refund. I waited, emailed and was told they were following up and to wait for them to email. Gave them another 2 weeks then told them I was going to go through my bank to get the refund. Within hours that money was in my account. This was 2 and a half months after I cancelled the order!