Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
1outlets.com has a rating of 2.8 stars from 588 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1outlets.com most frequently mention credit card, full refund and total scam. 1outlets.com ranks 25th among Discount Shopping sites.
We monitor reviews for authenticity
I purchased an electronic device, but needed a refund because of voltage conflict with my country. The team was very helpful in cancellation and following up on my refund.
I have purchased an item in March2020, I emailed them as after I finished placing my order, there's no email related to shipment or tracking number. I understand that maybe it's just because of the situation right now, but still a tracking number would be a relief for me. They only replied saying, item is expected to arrived by May7. I have been sending emails asking them the tracking number but still they couldn't provide, and even the reply seems suspicious, it's a default reply I think. Im gonna have to wait I do not have a choice right now. If only they would reply with proper information. It's a 93 dollar purchase so I was hoping it would be shipped then.
I ordered a stovetop smoker and smoker wood chips from this website. Although there was a problem with the manufacturer in the area of fulfillment, the customer service folks were fantastic in handling the situation and they processed my refunds without a hitch. Honest folks who followed up very closely with me. Special mention to Jarah who made the buying experience a very great one despite the non fulfillment of my orders.
I brought a cutting board and a set of 5 ziploc totes bags with a very reasonable price.
However, my order was cancelled with no reason. Later I found out the price of the product I wanna to buy was rise up double:(
I am wondering if it is because they mark a wrong price and it is the reason why they cancel my order.
Luckily a very responsible customer service team reaching me for a quite fast full refund.
Close follow up, even the refund take a bit longer.
Polite and kind responds, I definitely look for another chance to purchase with them
Good service. Nice prices,, depending of the Corona crisis long delivery service But continous information about whats happens
All items outside of Asia is difficult to impossible to deliver in Indonesia and they done it from USA to here on time with good tracking.
Consegna puntuale spedizione gratuita prezzo economico professionalità made in USA precisi gentili consigliatissimi
Sent the product when they said they would. It arrived on the date foreseen. Even received a follow up call to check I had received it in good order. Excellent service received and would use again.
Brought some aspirin from them and they're very informative and helpful.
Always keep you informed the status.
Great Staff and a good site.
Many thanks especially to Tracy, Helena and Anna. They have been very helpful by keeping me up to date about my refund. Though I am yet to get alert, but there kind words keeps me motivated. I hope to get my problem solved soonest for I am stranded right now. Thank you!
The product I ordered was no longer available from the supplier but my credit card was already charged. The refund was handled professionally and expeditiously by the staff.
Even though the product i wanted was not available to ship to my country, the customer service team handled the entire process very efficiently and courteously.
Good job!
I was provided with good customer service on order tracking, providing detail status and prompt response.
Took a little while for goods to arrive but understandable in light of the COVID-19 environment. Was surprised to receive call to check if goods have been received. Thanks for reaching out. Keep up with the good service.
1outlets.com provides good worldwide shipping and customer services. The product is good. My son and I really enjoy it and have much excitement. While playing with other dice masters sets or boosters, it provides variety of card abilities.
Even in these very difficult covid times they supported my with very high level of service. Always keeping me informed of progress.
Answer: I realised too late... 1 outlets is a world wide scam company... Just lost over $300 dollars... Please people. We need to expose this company. Facebook Twitter Instagram. Etc. We need to bring them to its knee. All the ppl wrote before is what i encounter too. So i need not tell u my story. They are real professional cheater. When you sent a mail and ask for help. They use an auto BOTS to reply with standard reply wording by using difernt name. Helena. Peta. Karolina. Jahra. Michelle. Etc. Giving you the ullusion they are concern for you. But all is BS... I have to stop writing here folks... I am too angry to carry on... Buy at your own risk..
Answer: This company is cheating so they never let u contact anyone important. I called their customer service twice, useless

