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PetMeds

1.9

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PetMeds Reviews Summary

PetMeds has a rating of 1.9 stars from 179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PetMeds most frequently mention customer service, credit card and next day. PetMeds ranks 102nd among Pet Meds sites.

service
60
value
54
shipping
54
returns
22
quality
37
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VC
7 reviews
42 helpful votes
Follow Henry G.
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Good staff but very expensive, there are other sites you can get pet medication cheaper.

Date of experience: March 7, 2011
Oregon
2 reviews
8 helpful votes
Follow Darla S.
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I've used this company a number of times and haven't been too impressed with their service. While not a horrible experience, I will likely look elsewhere in the future.

Date of experience: February 3, 2011
Arizona
2 reviews
8 helpful votes
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What a rip-off!
December 22, 2010

What a rip-off! I have checked many websites to compair prices of flea control products and can only assume that this website is charging more because of all the money they spend on commericals.

Date of experience: December 21, 2010
Washington
12 reviews
47 helpful votes
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They offer a wide selection of pet products and have good prices. I've ordered from them twice and saved money purchasing frontline for my dogs. I also got free shipping both times.

Date of experience: October 20, 2010
California
5 reviews
27 helpful votes
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I love this website, I buy all my pets stuff from here. It's nice to just have it shipped right to my house. Search on line and you can find coupons also.

Date of experience: September 5, 2010
Louisiana
3 reviews
26 helpful votes
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I buy all my pet medications here and they have fast shipping, great prices and if there ever is a problem, their customer service gets back to me right away and takes care of the problem.

Date of experience: July 18, 2010
California
16 reviews
49 helpful votes
Follow Eddie L.
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Pet medication is always expensive at your local vet and it is worth checking out this place if you need expensive antibiotics for your pet. Their shipping is pretty fast and reliable too!

Date of experience: June 5, 2010
Delaware
19 reviews
90 helpful votes
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They are usually cheaper than retail stores and local vets and their shipping is fast so your pet gets their medication on time. Never had any problems with them.

Date of experience: May 10, 2010
Louisiana
26 reviews
213 helpful votes
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I really love this website. It's so much easier to just order here and get the supplies you need for your pets in one fell swoop. Their prices are good, in fact, a bit lower than most large Pet Store chains and they have specialty products that you can't usually find at the stores.

One great thing is that the prescription medications you need for your pest are much cheaper here than if you were to buy the medicine at your local vet. You do need a pet prescription for some. Usually I will ask for the prescription from my vet and the vet sometimes lowers their prices to match 1800petmeds.

All in all, it is a fun place to shop if you are a pet owner/lover.

Date of experience: May 3, 2010
Illinois
62 reviews
312 helpful votes
Follow Stacy T.
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I have tried many online stores to buy cheap pet medication and some of them are complete scams. I now usually buy at 1800petmeds, they have pretty much everything you need and their prices are extremely reasonable and cheaper than going to your local vet or pet store.

Date of experience: April 19, 2010
New York
1 review
1 helpful vote
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Caveat emptor!
April 30, 2009

Caveat emptor! - I purchased something from Petmeds and was hit with an $84 charge ($12 a month for 7 months) that didn't even appear on my statement until I called my bank.

If you buy something, be careful. I am amidst a dispute right now with a company called Reservation Rewards that has been taking unauthorized funds from my account through Petmeds and would only give me back $24 of the $84 they took from my account. And it doesn't show up on a bank statement. I am now having my bank give me back my money or risk losing me as a 22 year customer

How is that for a scam?

Date of experience: April 29, 2009

From the business

PetMeds® is America's Largest Pet Pharmacy, a publicly traded company (NASDAQ symbol: PETS). We deliver prescription and non-prescription pet meds along with health and nutritional supplements for dogs, cats and horses at substantial savings directly to you. We serve millions of satisfied customers nationwide from one location.


1800petmeds.com
Founded in 1996
Delray Beach, FL
+21
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