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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Having to wait long time for delivery but overall just fine.
My experience was extremely good after I talked to someone that was live she helped me very quickly
Easy and quick. Customer service is helpful. Friendly and professional.
The gentleman I talked to was AWESOME. I have been using 1 800 contacts for years and the rebate is not to shabby either. I have never had a problem with them
Thank you
The original order is was having trouble with contacts. So I ordered different kind and these were shipped immediately. Thank you
The process was super easy. Just add your information and they do the rest.
Super easy to order the contacts online, and with the rebate, also super affordable.
No problems. Received product in a short time. Will use service again
I decided to get contacts through this site instead of through my eye clinic because it was almost 75 dollars cheaper. I also thought I'd get them a little quicker. Yes I saved money but I also had to wait alot longer then I was expecting to get them. I didn't have a back up pair of contacts so was stuck wearing my glasses all the time. My fault, yes for not having an extra pair of contacts. But was not expecting to wait as long as I did to receive them. Im on the fence about ordering my next boxes through them
Excellent communication receive the package on time will purchase again
They come in before I run out and never have to worry about ordering more
It took no time to receive my order. I like being able to go in order what I need and not wait more than two weeks to get the product.
Excellent support and guidance through the process. Keep up the great work, much appreciated!
My experience has been great using the site, it was easy to order and upload my prescription. My experience would be 5 stars if I could actually get my rebate - I've requested the email several times and received nothing to submit the refund.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members