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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
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They were fast it was so easy not that expensive ether would really recommend
Purchased from here before very satisfied. Always received products on time and very helpful
The contact arrived earlier than expected. This was a nice surprise. It's always easy to order with 1800contacts. The customer service has always been very nice.
I like the promotions provided by 1800 get lens. Great price, as I will be getting a $210 rebate(Visa Card) on a $480 purchase.
I saved money and time by simply ordering my own lenses. The order shipped quickly and arrived complete.
I really enjoy these contacts. Its definitely worth it. I will be continue buying these once these boxes run out.
Easy ordering and fast delivery. I am very Happy with the customer service
Received promptly, thank you, Only think I would rather prefer that rebate was applied at the checkout, rather forms to be mailed etc
Very easy ordering and checking prescription. Fast delivery also.
Pretty good, but I'm still waiting on my rebate. You have to mail in cut outs from the contact lens boxes. They should already have that information because they are the ones that sent you the boxes. There is no reason for the rebate process to take so much effort from the customer, it should be automatic once delivery is confirmed.
Ordering and shipping was quick and very easy. I will continue to order from the online store.
My experience was normal just like the rest have been, thank you.
Great experience... always is. The quick arrivals are a plus
Thanks for getting him here so quickly! I was very happy to get them.
Apparently one of my lens' was not in stock, but it took almost a month to receive my contact.

