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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Did not realize I was charged $100+ as a service fee. Will not buy from again.
Quick eye test and confirmation of prescription received with 24 hours. Order placed and showed up within a few days!
Contacts arrived quickly and were correct. Buyer take note that there is a large service fee, so you must add that coat into your comparison of other deals. It still came out cheaper for me to buy from here than a competitor. I also qualify for a rebate. I hope to receive it and that will pretty much cover the service fee cost.
Easy to order and shipping is quick. I'm pleased with this transaction.
Was lied to on multiple occasions. Not sure if i'll order again
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I don't like the fact that I have to spend $15 to send in for a rebate that's supposed to be $75 but now basically become $60 for having to send it USPS with a recommended signature to prove that you guys received it.
Thank you for making this process easy. It was nice to not have to worry about going to pick them up.
It was only about two weeks from the time I placed my order until they were at my door. The order process was very simple, I just uploaded a photo of my prescription. Will definitely order again
The most expensive processing ive ever experienced. I at least would have expected a free lens case for the large price i paid and the amount of wait time... i have had positive experiences with 1800 in the past but now i feel i should shop around for better prices and faster orders.
Thank you for the fast service. Online ordering was easy as was uploading my prescription. Prices were competitive and a little cheaper, Thank you.
Easy-to-use site and package came quickly. A bit expensive but rebate was offered helping the price.
I appreciated the communication when order was delayed. Order came correctly.
My order arrived securely in a timely manner. I am satisfied with the entire service. Thank You.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members