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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Arrived quickly. Everything correct and it was clear how to apply for the gift card
The process went well, I had my prescription verified and contacts shipped quickly.
Quick shipping and cheaper than ordering from our eye center!
Easy to do, quick delivery! Definitely would recommend and will be using this service again.
Everything arrived on time and as ordered! I just got back into wearing contacts and you guys made it easy to get all set up with a year long supply. Thank you.
Took over a week to receive contacts. Prices need same as 1800 contacts.
Easy and simple. They want more words then I really want to type so I am filling it in.
They are a wonderful company but I wish they need to ship faster other than that wonderful job
Did not realize I was charged $100+ as a service fee. Will not buy from again.
Quick eye test and confirmation of prescription received with 24 hours. Order placed and showed up within a few days!
First time using and was pleased with ease and experience. Will order again.
Contacts arrived quickly and were correct. Buyer take note that there is a large service fee, so you must add that coat into your comparison of other deals. It still came out cheaper for me to buy from here than a competitor. I also qualify for a rebate. I hope to receive it and that will pretty much cover the service fee cost.
Easy to order and shipping is quick. I'm pleased with this transaction.
Was lied to on multiple occasions. Not sure if i'll order again
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I don't like the fact that I have to spend $15 to send in for a rebate that's supposed to be $75 but now basically become $60 for having to send it USPS with a recommended signature to prove that you guys received it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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