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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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$259 was attempted to be taken out of my bank account unauthorized by myself and without explanation. I ended up cancelling my card and such due to it being flagged for fraud due to this.
My experience was very pleasant. I was able to do everything I needed smoothly and swiftly.
Contacts were a bit more expensive than I expected but no problems getting the order which was processed correctly. Received it in about 6 business days.
Great experience, easy to find website. Very easy to order correct prescriptions. The prices were very low and it was delivered very quickly. I will be ordering in the future
Other websites were more expensive for contact lenses and I needed them quick. These shipped faster than delivery said. Awesome, thank you!
I received my contacts 2 and a half weeks after I ordered but they arrived perfectly(prescription and brand) and packaged so nicely. The price and the wait was the only annoying part about the experience.
I got -3.25 lenses when I ordered the +3.25 lenses. I called and I am sending them back, but you will not send the correct ones until you get the lenses back. I do need the ones I ordered as the ones I have now are worn out.
Fast and easy ordering. Product came quickly and had long expiration date.
Very easy to navigate site. They did have order my contacts from else where, but still received them in a timely manner! Over all a great experience
Quick and timely shipping notifications and fast delivery. Will for sure order from them again!
I had an issue uploading my prescription,but called in and was able to email it over and get my order corrected in minutes. Only thing is it could be faster shipping.
From the order process to the quick delivery the entire order was flawless. We will definitely order from here again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members