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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Once I placed my order, it was delivered quicker than expected
Easy to order and came very quickly. Now just waiting for the refund. If all goes through smoothly will definitely do it again.
Ok. So all I have to said. I should haven't to say any more ir write words if don't have too.
Got my contacts in good timing & everything was right and perfect for me!
Great. I will definitely order again. And I liked them being delivered to my home.
Shipping was later than expected according to what the order stated when purchased online.
Easy and simple to purchase tho thank you!
I love it that contacts are amazing and the other contact app dont have then only you guys
Well done. Much satisfied. Customer service was fantastic. Glad I went this route for my contact lenses; I will go this route from here on out.
Experience was overall good but took longer because I have very specialized Toric contacts which were not kept in stock and had to be special ordered. Took about a month.
Overall good.
Quick check out and low price
Package should have been packed better for weather conditions
Website is almost too easy/obscure to think it's legit. But our order worked. There was an issue where I could not update the provider phone #. They contacted me with the issue and it was easily resolved
Easiest experience ever. I was able to find my brand, upload my prescription and order my contacts. And at a great price too!
It was easy to order online, and the delivery service was quick.
When I ordered two boxes of contacts, there was no explanation for the difference in price that was advertised. Apparently a hidden shipping and handling cost of over $60 was added to my total. This was very discouraging and disappointing to find out.
My first time doing this, I expected to get confused, but was pleasantly surprised at how easy the process was.
The site is very user friendly and the process was quick. Very satisfied with this company.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members