ZulilyReviews 4,523

I've given zulily a few chances... the majority of the time I'm super disappointed. It takes FOREVER for the order to arrive... several items were not as described, it's a roll of the dice if the size you order will be even close to accurate. I have ordered several different items at different price points, and the quality of most items is fair at best. I've seen many of the same items for sale on Amazon for about the same price, and you can have them in a day or two, if you need to return an item Amazon will also do that... Zulily will not, goodbye Zulily I'm so over you.

You place an order, then they order your item from other places, other COUNTRIES! Sizes are always off even with their "size charts". They also don't give refunds most of the time. They will if item is defective. Going by the size charts, your clothes will usually be too big! I usually order my regular size but it depends on the country. Their charts don't help. They will say a size 10, for instance, is a 42 inch bust. NO WAY! Be very careful. They do have nice sales on jewelry sometimes and that merchandise is nice! Buyer beware!

I ordered two tops - they took forever to arrive and when they did they were not at all as pictured. The necklines were different, colors weren't the same, lengths were different than pictured. I wish I had seen their no return policy, as when I went online in an attempt to return I found that they have lots of detailed information on their products - and it's like looking for a needle in a haystack to find their return policy (which is NOT). They lure you with cute looking clothes, but what you get is trash. I can't even think of anyone I'd want to give them to - they are going straight into my thrift store donations.

I ordered 3 Tunic dresses and when they finally arrived I just loved them but they were to large. I emailed Zulily and they responded quickly which was also great but they didnt read my email and answer my question. Finally one person did answer my question and even put 3 of the same dresses in my cart if I wanted them! I will be danged if after explaining the 2x dress were to large I needed to order a smaller size they put 3x dresses in my cart! So deleted and went to order the 1x and they are all out! They do not read email they scan over it and guess what you want. I emailed 6 times and they never got it right! If you can't get a small matter cleared up in 6 emails of needing a smaller size I am done!

I wrote a review last year and see recent ones from people that are very negative, mostly one time issues they are having... this is the thing with online reviews, people, take everything with a grain of salt the bad and even the good reviews. Maybe Ive been lucky, or maybe people are just super negative with outrageous expectations that couldnt be satisfied no matter how good the service or quality is.

Anyways been over a year that Ive been using them and Im still super happy with the selection, the ordering process, the delivery, and returns Ive had to do simply because of the reality of guesstimating sizes online which you cant impose that responsibility on anyone but yourself! Give them a try!

I've now ordered from them twice. The first time I got 4 dresses at about $10 each. They are super cute and comfortable, good quality, and fit as expected. Just ordered another top. It wasn't quite the color I expected, it's a little smaller than expected, and there's a minor spot I might sew up straight. Both times my order took 2-3 weeks to arrive. Based on all the bad reviews, I'll only purchase stuff from them that is very reasonably priced, that I wouldn't be terribly upset over if its not what I expect. My personal experience has been pleasant surprise though.

Received my orders were:!, item numbers. Were right but the dress were wrong. 2,
Two solar lanterns were not work at all. I check the website, no return policy.

It says": What if my order arrives incomplete, incorrect, damaged or defective?
Well work to resolve the problem immediately simply contact us at *******@zulily.com for a quick respons"

If you order from Zulily.com then you're taking a gamble on when your order will arrive.
All of my items had their rocket symbol stating the item is in stock and ships within 1-2 days. This was important to me because I needed my order by a certain date. I paid additional shipping to ensure there would be no problems.
I received 4 out of 12 items. I had to contact Zulily to see where the rest of my items. They told me just because items SAY they will ship in 1-2 days doesn't mean they will because they could sell out. Then why have it? No answer. Now I have to wait another 5-7 business days for the refund they owe me. Of course I'm out the extra shipping cost.

STAY well a way from this company, l purchased four pairs of ladies panties as a package deal over three months ago at a total price of $10, cheap l thought we'll NO when l checked the email confirming my purchase l was really annoyed to see that my credit card was charged $35 in total, $20 being the price for the panties which were clearly advertised for $10 and a further $15 for postage. I immediately contacted the company straight back to bring this to their attention they chose to completely ignore my email and never contacted me back, then after waiting eight weeks for my purchase which never showed up l sent them an another email which again went unanswered and was totally ignored once again, after another three weeks l sent them another email informing them that l still had not received my purchase. This time they sent me back an email stating that their comany orders the product though an independent company and then when they receive it they will then forward on to me and will send me an email with the postage details. Two weeks following this email they sent me a request for feed back, when l informed them that l would not leave feed back as l never recived my purchase and would like a full refund of my order they again totally ignored my email. So to date I am $35 down for a purchase that l never recived and NO refund so stay well away from this company They should be put out of business.