ZulilyReviews 4,523

Wow, when you ask a question about a current order, you are kept waiting for hours. I guess I shouldn't have given it away that I wanted to modify my order. Unless you have hours to wait to ask a question or months to wait to get your order, I suggest you shop elsewhere.

It is taking them a month to get my order to ship. This is crazy. Why would I pay for shipping if it's going to take them forever to sent a piece of clothing. Don't even bother contacting them, they see nothing wrong with that.

I placed an order 9/13 and it is now 10/05 and tracking says waiting to be received by Zulilly... unless you have a loooong time to wait for an order you may want to consider other options... in addition price dropped on my item before I received it by $5... this is my last order in zulilly no matter what the cost is!

Slow shipping to begin with and then when I finally got my shirt it was the wrong color. I have to now ship back and wait for it to be received to get my refund. First and last time I will use the website.

I ordered a few tops. The quality of the material was horrendous I couldn't believe it. It was so so cheap! I was shocked. Didn't bother to return despite the order being over £100 - all the labels were accidentally removed. I unsubscribed and will never use or recommend to anyone. Worst on line shopping experience ever.

Received a very comfortable shoe that, unfortunately did not make 4 hours the first wearing...$2.00 restocking fee and $5.95 return shipping should not be charged to the consumer.

Not only is the material cheesy but they have the chutzpah to deduct $$$ when you return items Will NEVER order from them again.

I ordered two sweaters, the size L would fit my one-year old grand-daughter, when I unbuttoned one of the vest, two snap buttons came off. I won't even try to return them because I probably will have to pay more money then what I paid for to buy them. I' done with Zulily.

The quality of the clothing was questionable, the sizes were way off, and the company will not refund your money - only give you store credit. It was difficult to figure out how to return items, and they charge you "shipping and handling" costs, so you lose no matter what. And since I do not like their clothing, why would I want a credit for more?

I have never had a problem returning items that were damaged or ill-fitting. Customer service is amazing... always had a response the same day.
I have always received full credit for any items damaged and also received a $15 credit for the inconvenience. Never had to return anything as I was told to donate item to a shelter. 90% of my purchases from Zulily were amazing. Great prices and great products in general.

I ordered two bed spreads, original price on king size was $199.99 reduced to $19.97, the twin $69.99 reduced to $19.97, I should of known better, I've never seen such thinand cheaply made bedspreads, I have bath towels that are thicker... and no returns, ugh, they will have to do for now, done with Zulily...

I ordered 2 dresses and a tunic 3 weeks ago. The dresses came a few days ago and are absolutely awful! The quality is what I would expect from The Dollar Store! The sizing is way off and the color is not as depicted. Still waiting for the tunic, maybe I'll be 1 for 3! Will not order again. The items received will be donated to Goodwill.

Interesting items, but they are all over the world. Logistically it is impossible to return items, exchange them. The delivery is a painful process. It could take months until you have your goods. It is not a good feeling when you shop with a purpose (birthday, or other events).

First off the item ordered came two weeks post school starting. 2nd by the time we got did not need. OH BTW we do not accept returns! WTH. What company has no return policy. There is no customer service as you did not provide any. DON"T buy electronics too big of a chance to take. Abhor able serivice

The worse customer service ever!
Then, you pay for products in advance, and after a month of waiting they send you an email saying this product is no longer available!? What the heck does that mean? What are you, an airline company? We pay for something, we expect it to be delivered within a reasonable time! So frustrating to see companies like this ripping off customers!

I wish I had found this review site before I ordered 3 blouses. Colors not as pictured. They are beyond cheaply made. Seams do not match. Ruffles are sewed on wrong and do not match. Two tops supposed to be a S and looks like XL. Hope my pregnant daughter can wear. Money down the drain! Wish they spent as much on quality of clothes as they do on photoshop and advertising! Just pass these cheap temptations up!