ZulilyReviews 4,523

If you want it in a hurry, this is not the company to order from. I placed an order on October 20th for 7 items and as of Nov. 3rd have only received 2 items. It took 2 weeks to get these and according to my other items they will not be sent out until the 13th from Zulily and will take another week before I receive them. The 2 items I received I feel were very poor in quality and one was to be cotton and polyester blend but it is so sheer you can see skin tones and your bra plan as day! It also has a seem running right down the center of the front and it didn't show this on the one pictured online. Very very disappointed with the whole Zulily experience! Wish I didn't apply for their credit card!

I have placed several orders with Zulily; my last order will, however, be my last. I ordered 3 tops--all size 1x. One the the tops was three times the size of the others. It was clearly at least a size 3X. In an increasingly frustrating thread of emails, I got nothing but bizarre, stock responses that did not address any of my concerns. I sent pictures of me wearing overwhelming top. Finally I sent a picture of my 320 pound 6'9" college-rugby-playing son wearing the top--which was big even on him, and he wears a size 3XLT. Despite the fact that they sent the wrong size, they still insisted on charging me for the return. I would rather give it to Good Will and wash my hands of the company.

I ordered one item and was appalled by the fabric - 98% polyester which I did not see on the order site (polyester is toxic) - but also by the off-putting returns policy (no appreciation for customer satisfaction AT ALL). Of course, it was made in China which explains the low price point but I would be happier to pay twice as much if made somewhere in the Americas. I am literally throwing this item out versus go through their obnoxious return policy.

Wanted some nice decently priced clothes for upcoming vaca. I usually buy from H&M because you can always return to the store. Decided to give Zulily a try what a mistake. I ordered 3 items a pair of rain boots that are to big a knit poncho that I had to sew and a dress. I decided to keep the boots and poncho but return the dress.The dress is from designer Suzanne Betro with a list price of $106.00. I paid $16.79. I have sheets made out of better material than the dress. When I contacted Zulily I was told my refund would be $2.00 because of $5.95 return shipping a $2.50 restocking fee and they themselves don't actually have the dress in stock so that was all they could offer me. Needless to say I got angry contacted customer service both by email and the phone. They were incredibly rude when they told me I was lucky they were offering me this refund. I then informed them the website states that item is eligible for returns which would lead customers to believe the refund I'd based on what you paid not what they think you should get. Needless to say I will be sticking with H&M and never again buying from Zulily.

So if you are going to buy clothes, try sticking with the name brand listings. I ordered leggings and I am tall and skinny-never fit in a size small pants in my life. I bought the S/M leggings... they are short and SUPER baggy! I was baffled. I also bought a dress in a M, as the measurements would be just a tad tight for my body... well the M looks liked an XXL. I know people who have bought items from zulilly and they were fine... I bought my SIL hat and gloves last winter and loved them-they were name brand though. So yes, good site for little things... terrible for clothing. Clothes are definitely from China... the sizing charts are VERY deceptive.

I ordered two tops from Zulily and as I was trying on the first one, I noticed the gray dye of the fabric coming off on my hands. The fabric that is used on these two items is very cheap. Both items are "dry clean only" which is interesting. The sizing of these two items is way off from what is listed on their website under the sizing chart. The items were both way too large for me and I can't send them back. This is a rip off, to say the least.

I bought some summer dresses, worn then once couldn't wear it a second time due to tear and pulls which cause the stiches to open. I give then a second chance by buying some button down sweaters. Well, worn one for the first time today as I went out with my husband. My husband picked up sometime off the floor that fell off of me and it was a button. Poorly made merchandise and take for ever to get your order. Never again. Don't buy from Zullily

I've ordered many items from this company. The shoes are always good, except for one pair of sandals which were pathetically made and the strap was useless, and one pair of plastic boots which I didn't bother giving as a present. I don't order clothes off here normally, although I would recommend ordering the ones from Europe, which look much better, although pricier. I've had poor experiences ordering clothes due to quality with Zulily and won't do it anymore. I browse Zulily as a way of relaxing after work on some days. I'm won't order sunglasses again, after ordering Halston made in Italy sunglasses, only to find they were made in China when they arrived. Zulily credited my account when I complained. They have always credited my account if I don't like an item, including curtains which were pathetic, and anything I didn't like, which is why they say on their website they don't do refunds, but they will try to make the situation satisfactory (by refunding your money). I always check shipping time. My reason for writing today is because they are selling Barzel bracelets and other jewelry today, claiming they are originally 160.00 or thereabouts Canadian. I checked Barzel on Google, found a website with no address, and it did claim to have close to that retail price - 140.00 probably in U.S. funds. I then checked around and found the same Barzel item online at Walmart for about 12.00 which explains why Zulily was selling them for a sale of 8.99 or so Canadian. Just do your homework, and don't expect clothes to be stellar if you buy cheap. Go to Marshalls and buy your cheap clothing there where you can try it on and return if necessary within a reasonable time.