ZulilyReviews 4,523

I discovered Zulily by chance about six years ago and have come to rely on them not only for clothes, household items, and gifts that I love, but for many of my daughter's clothes and toys. Once I got used to the wait of receiving an item after a week, or longer in some instances, I am usually very pleased with my purchases. They offer off-the-beaten path items at competitive prices, as well as many high-end labels at extremely reasonable prices. Their customer service is Alway Helpful - imagine that!

I usually end up comparing prices with other sites because I never know when my order will arrive, and I usually cannot get all of the items I like in the same time because there are not available all at once and I end up paying for separate shipping all the time, which adds up, especially when I want to return something and then again I have to cough up another $8.95 for each five items.

Last year I pretty much did all my Christmas shopping on Zulily. This year, probably not. I'm so confused as to why a shopping site that was started for moms and kids has turned into a place where I am shocked at the items using the "F" and "S" words on items for sale. I'm so disappointed. So, my idea of what makes up a great place to shop is no longer fulfilled with Zulily. It had a wholesome appeal that first attracted me. Not any more! Get rid of the items with bad words and go back to your beginnings. Somewhere along the way to popularity, someone got greedy and thought they would add another group of shoppers. Fix this or i will be ordering less and less. I did call in to CR not too long ago about this but it seems no one really listened. Amazon will probably take your place.

Zulily is a great place to browse and shop. The products/brands offered are a good variety. I used to buy more clothing items when my child was younger/smaller; now, i do not purchase clothing items as it is difficult to size different brands (i. E. a size 10/12 in calvin klein fits differently than a 10/12 in michael kors.)
I still do not like their return policy but a few items i've purchased - household, jewelry - have arrived damaged and a phone call to zulily resolved the matter whether they adjusted/credited price or sent a new item if they had in stock.
I buy perfumes, gift items, and 'boxed' items and have been, overall, satisfied at product selection and value.

Some of the items I order are terrific, however, some as others have stated are not well made. Helps if you know the brand before buying. I know others have commented on defective items, I have received several but always receive a credit and do not have to go through the trouble of return. I just take a picture and email. I am very happy with customer service. Would like to see better brand names with higher quality materials.

I love seeing new items at Zulily every day or so but some items are more worth-while than others; thus, checking size charts, fabric content in clothing, etc, measurement charts is a must in order to be pleased with one's order. I find Zulily staff very friendly and accommodating if/when issues arise with an order or something is missing from an order... just contact them asap with questions. The only negative points would be the time of shipping/receiving an order sometimes and the fact that when a new day's listings reach my area(midwest), some items are already sold out; apparently those in the western side of the USA get first "dibs", I suppose. As one shops the website, which brands. Esp of clothing... are better-made and of higher quality... are easier to distinguish. So, as with any online website... caution is an absolute necessity in order to be happy with one's order... do your research first!

I just discovered Zulily last year and have used it frequently. They carry very good items and brands and the prices are amazing! I've learned to order very early if item is for a gift because it can take a very long time to receiveZulily does not have a large warehouse, items come from manufacturer then to Zulily then to me. Surprisingly some things do come quickly. I have been very pleased using the Zulily site. Is particularly good for birthdays and Christmas. I've even bought a few needed things for myself.

I have been ordering things from Zulily for about a year. I love the different product offerings that the site offers. Shipping is sometimes quick other times very slow but shipping times are stated with the product you are ordering. Returns are expensive but they can be shipped in a group for one price. Other vendors charge by item. The products I have received are flawless. Overall, easy to do business with, easy returns and great customer service!

I was reluctant to try Zulily for the first time, because I'd heard about long delays and didn't want to buy something, then have it not fit when it arrives, only to have to wait AGAIN, or have it already sold out.
But my fears have been allayed. There are items which take a while to get there--if you need it in a hurry, look for the items with a rocket icon beside it--sometimes those show up before I start looking for them! I've had to return a couple of items, and the process is easy, no fuss, and fast. And when their items run out before shipping--you get a store credit above the amount of your refund! It's GREAT!