ZulilyReviews 4,523

I am a customer of Zulilly since they started! There were always some items that were worse quality than others but i liked the selection of brands & unique items so i kept purchasing. However, past year quality has REALLY deteriorated. I've had to send back more than 1/2 of the items i order at a time because of fit or quality issues. And appliances must be 2nds because i always have a problem. Paying 8.95 every time i have to return is not worth it. I can find much better quality at TJ Maxx & Marshalls. Sorry zulilly - but i think this long time customer has had enough of the CHEAPO merchandise.

My "LOVE AFFAIR" with Zulily began with my granddaughter when she was 3 years of age! EVERYONE, and I do mean "EVERYONE" would inquire at church, school, and the community where her beautiful clothes were purchased! She is now 13, and during the years I began LOVING Zulily's clothes for myself! The quality, cost, and customer service is "EXEMPLARY!" I gave ZUlily 4 stars because their vendors take too long to ship out merchandise! Really, that's NOT their fault, so I AM GIVING Zulily 5 STARS because they REALLY DESERVE THEM!

I love the variety of available items on Zulily. I can buy everything from cleaning supplies, office and school supplies, kitchen and laundry to my wardrobe. That said, you have to have patience awaiting your purchases. Some can take weeks before they arrive. In general I'm happy with the quality of my purchases and have had to send very few items back. That's another draw back as well. You get Zulily credit upon a return, not a refund. I will definitely continue to use Zulily as one of my main apps to buy online.

As the grandmother of twelve, I cannot stress how much I enjoy Zulily! I don't "do" malls, so this is my go-to site for virtually everything. On the slim chance that something is not quite right, or if I make a mistake when ordering, the Zulily staff is fabulous about making things right.
Almost everything I have ordered is high quality, matches the description, is well-priced and arrives on time. For years I have been a cheerleader for this site.

I have been with Zulily a while. Their advertisements of their goods on the site make the item appealing but when you receive them they are cheap and made in China. The sizes are totally off, and they send you sizes you did not ask for. One out of ten items are legit and good for the price. But overall I think I will end this live hate relationship with Zulily at this point. They better change some things because online shopping is the future. And it is very frustrating to get a bunch of goods you a not use and have to keep sending back. Just order these boots and they are suppose to be a 11 wide boots. NOT

Zulily has great customer service. If you have an issue with an item they will solve the problem. I do have issues sometimes with the product, especially clothing. What you get a lot of the time is not like the picture on the website not to mention the size being one or two sizes to bit or small. What I would like to see is spilt monthly payments. Also shipping is a little over priced.

I do at least glance through everything daily, and I do end up buying things I would never have gone out of my way to look for. I have learned some brands or topics to totally avoid. I see things that are perfect to save for a specific someone as a gift. However, the return policies have gotten much worse. I used to get a refund without having to return something that was not what it promised to be. In particular, clothes they say are 90% cotton often have no cotton at all. I wish they would say what country imported from, not just "imported," that often makes a difference to me, so I just don't buy.