ZulilyReviews 4,523

I know, and I agree ~ I would be really careful about what you order, even if it's a brand name. Check amazon.com as another suggested to see how that style really stacks up in how it looks or feels from customers on *that* site or another unbiased site to get a feel for the product. Be careful of sizing although my shoes I have gotten are great so far, just do the buyer beware check on things first.

That said, I may have been lucky so far, knock on wood. I know it takes forever, but you can check on when your order is shipping/has shipped on their website under your account. Everyone commented on my new $20 shoes liking them. I also ordered a maxi skirt and that was nice looking too, and about the same price. I put together a whole outfit on there from shirt to shoes and had good luck. I just reordered again and if my satisfaction goes down I will update on here. I think it's some parts luck, some parts research, and some parts patience that makes an order you will be satisfied with. Good luck!

Disappointed. I used to use Totsy until they got rid of it so I switched to Zulily. They have ADORABLE stuff on there but shipping is almost $6. They don't seem to have any free shipping deals either. Also, I ordered a coat a MONTH ago & I JUST got an e-mail saying its been shipped. I was planning on getting my daughters Christmas dress from here, but the way its looking I would have to order it now to even get it in time. Its really not worth it.

I put my order for shoes and a baby toy in on August 20 and my order arrived on September 4. So, very happy with the timing. The shoes were "Mine" brand for children and all three of the sneakers were exactly the right size. A couple of them had small marks or color bleeding on the white but I paid $9 for them and especially for a discounted item and the fact that they'll look much worse in a months time wear and tear, I don't mind. The baby toy was in the box and there wasn't anything wrong with it. Overall, happy with my purchase but boy was I worried it wasn't gonna turn out well. They also never sent me any junk mail!

I agree with the other reviewers. About half of the stuff I have bought I have kept. You really have to research the items before buying. Check prices on Amazon. Sometimes they are higher than amazon. No name brands can sometimes be good but sometimes they are poor quality. Especially if the prices are really low, they could be poor quality. And they do charge shipping... And they do take 2 weeks to ship. And there are no returns. So I only buy things I am not concerned about fit. But. I have been taken before: bought some cool shirts that came back huge... Had to try to alter them. Lately I have not found much worth buying with them. Usually these are Marshalls items that a brand is trying to get rid of. But sometimes you can find something special that's worth buying.

Terrible, terrible, terrible! I always get emails from the company, and I always delete them. A banner came across on fb and it said, $7.99 for little girl moccassins so I decided to check it out. The picture was so adorable I ordered my daughter two pairs. I also saw a pre school rocks dress that was adorable as well. My daughter wears a toddler size 9 in shoes, so of course that's what I ordered. The moccassins came in the mail and were huge. They were so big that my son who wears a toddler 11 1/2 could fit them. No sense in sending them back so I told my daughter she could use them for slippers. The dress however, has still yet to come in. It has been over a month, and the website still says in transit to zulily. I ordered it for her to wear the first day of school which is Wed., and the customer service rep said it wouldn't be in so I canceled. I had no idea they wait to order from a company. THEY DO NOT HAVE THE MERCHANDISE ON HAND... JUST A WARNING! They post it on their website, wait for everyone to order, place the order, wait for it to come to their facility and then ship. Horrible way of doing business!

They suck. I ordered a few things from them a couple years ago and remember waiting about a month for my items to arrive. Fast forward to last month august 2013 i placed and order for a watch great steal so i figured it would be worth the wait. Zulily took the money out of my account to only return the money a few days later! I called once i realized what happened and was assured everything was fine it was routine. Now we're in september and still no watch. The response i was told on yet another phone call was that the money was not available... a lie. Needless to say that was my last try with them. Very disappointing

Thank you so much for helping me to steer away from a terrible company. The only reason I searched info about this company is because a banner came across my computer screen so I decided to check it out and it wouldn't even let me browse the site before it demands that you sign up and give your email address. I got an immediate bad feeling so I checked your site and sure enough, the review were rife with comments about shoddy workmanship and bad customer service. Thanx Site Jabber, you saved me a lot of time and money
Irene

My attention was caught by the website's nice pictures of the dresses. So I ordered 3 dresses for myself. After 2-3 weeks of waiting for the items, it finally arrived. What a big disappointment! The craftsmanship/quality of the dresses were so bad that it look like it was sewn by an amateur. Dangling threads all over the dress, the color of the thread does not match the color of the fabric, overlapping sewing stitches, etc. What a waste of money. That would be my first and last order.

Nice items featured but customer service sucks...

Slow delivery (has been much longer than the 10days/2 weeks stated)

Read their returns policy carefully before ordering! - returns at own cost, many items are excluded from returns if packaging has been opened e.g. swimwear, hoisery(contravenes web trading standards where there is a 7 day right to cancel?)
I found that sizing of some items is way off, hence being sold at such great prices, but this is not a bargain if you have to pay £4 for delivery and pay again to return it.

I have placed many orders with Zulilly. At one point I changed the credit card number and on the next order I forgot to change the card number. I immediatly went back in to change the number. When the first part of the order was shipped it was charged to the original card so I call to make sure the remainder of the order would be credited to the second card. It was never done. When I called to complain they told me thay could not credit one card and debit the second. I have been in business for 40 years and I do this all the time for my customers. I wrote a letter, personal hand written, to the CEO of the company and heard nothing back. The customer service for this company is the worst. I WILL NEVER DO BUSINESS WIH THESE PEOPLE AGAIN!

Have had mixed results but recently their sizes in kids shoes are severely mia marked. 4 pairs of boots came and they were 1-2 inches shorter than the normal std size.

I sent a photo and they refused to help me unless I added a ruler to photo and resent.

All you moms out there can appreciate the challenge of finding a ruler and taking scientifically accurate photos with two little ones underfoot.

Forget it. The savings drain away when u end up throwing out half of what u receive and the other half comes too late to be useful.

Go to gilt instead.

My co-worker raved about this website, so I decided to check it out. I ordered a ONE SIZE FITS ALL sweater with jewelry embellishment. The order was placed in late July and received it about 10 days later. The quality of the sweater was worse than Walmart and the jewelry embellishment could have been from the Dollar Store! I could not believe I paid $25 for this crap! The kicker is that it's not one size fits all, I barely fit in it! Stay away from this site!

1-The website is made to get your information before even knowing if you will purchase something. That's very annoying.
2- You can't review anything.
3- Why would I want free shipping for the rest of the day to the same address? I purchased some dresses for my niece. Then I saw the message free shipping. I tried getting a dress for my daughter and I did not get the free shipping because it was a different address. I would not order my dress to my sister's house because she is in TX and I'm in VA. It just doesn't make sense I really don't understand in which situation you would want to order more things after you already placed an order unless you forgot something...

I ordered a two battery operated cars for my grandson and granddaughter for Christmas. I ordered them in plenty of time and Zulily said they were going to be delivered before Christmas. However, only my granddaughter's car arrived. I had to spend many hours researching what happened. They finally admitted the larger car for my grandson was lost and they would deliver another one. It wasn 't delivered until mid-January when I was already in Florida. When I returned in late March, we opened both packages and put the cars together. My grandson's car weren't take a charge. They told us to replace the battery. That didn't work. I notified Zulily and they told me they couldn't help me. To add insult to injury they gave me a $15 credit for a car that cost me $120! I took it to an electrician and he said they was something seriously wrong with the wiring. I haven't ordered anything since - I'm afraid I will get junk again!

IF you receive the merchandise it's very nice and the price is good. I was charged for a pair of shoes that my size turned out to be unavailable after all, even though my order was accepted Never saw the credit on my Visa. If I'd ordered something pricey I'd be pissed. There's no way to contact Zulilly to rectify the situation and you don't know who the vendor is and can't contact them either. I don't think my card should be charged UNTIL PRODUCT SHIPS. It seems all correspondence from Zulilly is "No-reply". Be aware that if you order several items at the same time they will all ship independently, varying vendors/ locations. That's OK, as long as it ships. BUYER BEWARE!