ZulilyReviews 4,523

Zulily has very reasonable prices and such a wide variety of items available. The marketing is genius! I also like that fact that now some items are eligible for return and more items have reviews. The flex pay is also a winner! What Zulily really needs to improve on is the shipping time! It takes forever before some items are shipped, then once shipped, there is still a long wait. I have had multiple items miss the shipping deadline, then ship out just before a refund is issued. Some items I have got credited back on because they never shipped. It is just very disappointing and frustrating. Not to mention, after waiting on your items, some have arrived damaged or broken. Cudo's goes out to your customer service team for making those orders right. Zulily also needs to work on more consistent sizing. A lot of the clothing and shoes I have ordered are not true to size or do not fit right.

Thank you requesting my review of Zulily. I've truly enjoyed my shopping experience. Easy online ordering & credit card payments. Excellent customer service. Only wish shipping was faster, however I understand grouping items together helps keep reduced cost of items. However I've been waiting almost a month on an order, which seems too long of a wait. Also, why am I receiving different shipping amounts? Has there been an increase in shipping rates? Thanks!

I have been shopping on the Zulilly site for quite a while now. They offer many categories of items at fair and sometimes, very low prices. The way they deal with problems, ie, items damaged in shipping, may be the best service ever. The representatives I have spoken with have been not only knowledgeable and helpful but also kind and friendly.
On occasion I have had size issues with some European clothing and I do wish the items country of origion would be listed instead of just 'imported'.

Been shopping for about 10 years with Zulily. I loved buying and not having to shop during busy shopping days. Anything you want is usually offered during the year and I would spend thousands of dollars without waiting at the end of the year with a big spending bill. The only problem I had was that sizing is not always correct and I would receive items months in advance of giving and only finding out that it did not fit and would be stuck with the items. Now that the grandkids are older they are more particular so I don't buy much for them anymore just for myself. They have been excellent in many of my complaints and have satisfied my issues. They are great in responding to your issues whatever they may be.

I really like Zulily, most of the sites that they have I don't shop at, but that's fine. I don't shop at most stores either, or buy most brands. But, they do have a number of things, items, and brands that I do shop for, and they have good prices on them, and that's what I love about Zulily. I even bought my new sewing machine on Zulily because I couldn't get a better price anywhere. So, if you don't see what you want today, and you might not see it tomorrow, be patient, it will be there, and you're going to be happy that you waited a little while.

Your website is a pain. I often select items to look at, but don't put them in the bag. Trying to go back to look at more items lands me in the "other events" area rather than back where I was when I stopped to look at something. Your navigation software is the pits. Sometimes, I just get out rather than fiddle with trying to get back to where I was. You've probably lost some sales with me because I'm too frustrated to repeatedly have to manually get back to the event items I was interested in.