ZulilyReviews 4,523

It was my first experience shopping here. I ordered 5 pairs of shoes last year, soo dissapointed. Two of them are totally trash nothing compared with the picture they had on the website. The worst Chinese copy I have seen of Bellini shoes. The other pair was a nasty shiny red ordinary foil paper. Also the delivery took long time, and the worst part here is their return policy.
I don't recommend this website. Please don't Waste your money and time shopping here.
I give them zero stars

I have not shopped at Zulily. I have frequently browsed the site and have found tempting items, but their delivery time and no return policy is off-putting so I have always hesitated about placing an order. Recently, I read a Zulily review that advised to only order brands that the customer was familiar with as far as quality and sizing are concerned. I liked that tip, so when I found Lolë merchandise I was pleased. I know this brand; I have purchased a number of items from them and like the quality and price point. I also am familiar with the sizing. So imagine my surprise when I found a number of items that showed regular prices far beyond what I had previously experienced when shopping at Lolë. So I decided to search the Lolë website for the same article, to see first, if Lolë had that article and second, what the regular price was and if there was a sale price being offered. On the Zuiliy website, a Lolë product called Black Heather Ananti Cardigan was offered for the sale price of CAD $95.99, marked down from the regular price of CAD $224.00. On the Lolë website I found a Black Heather Anati Cardigan being offered for the sale price of CAD $84.00, marked down from the regular price of CAD $140.00. Please take note of the one different word in the cardigan name from one website to the other: AnantiAnati. However, it is the very same cardigan, being modeled by the very same model. Why the difference in name? A spelling mistake or a deliberate attempt by Zulily to mislead? Zulily obviously lifted the photo of this item from the Lolë website to use on their website. I took a screenshot of each from the two websites. Zulily advertises itself as a place to shop brand names at great prices. But in this case, they inflated the regular price of an article, to make the sale price seem attractive, yet in reality, the customer would pay more for the item than what is offered on the Lolë website itself; plus Lolë was offering free shipping. That is not any kind of good deal. It feels like an out and out scam to me.

I have been 99 percent satified with all of the items I have purchased for my granddaughter and her step siblings! You need to plan ahead when ordering from Zulily, as they do NOT inventory products, thus enabling the phenomenal prices. This is clearly stated on their website. You pay shipping charges once, then have free shipping on subsequent items for limited amount of time (two days approx.). ALWAYS check the size charts before ordering! They are different with all vendors!
With that being said, I have NOT had good luck with the Women's Clothing! Very poor quality typically and sizes not true to size.
I have recieved excellent service from them when emailing them with concerns. Hope this helps!

Today is February 7,2017. I just received two Christmas presents that I ordered in November 2016 on cyber Monday. These items were listed as guaranteed Christmas delivery. A week before Christmas I was informed that they would be here on Christmas Eve. No such luck, after Christmas I spoke to a customer service representative and was told part of the order was on its way but that the other portion of the order probably was lost. They were good about refunding my money, however that didn't help much as I had no time to replace the items. I did receive the first part of the order a week and a half after Christmas and just got the "lost" package today. NEVER AGAIN will I purchase from this sight.

First off, I love Zulilly. Or maybe the idea of Zulilly because who doesn't like saving money? But I'm pretty much done shopping here. Why?
The best deals seem to be AMAZING until I've received them and they weren't. A beautiful, flowy jersey tunic for $14? Why, of course! Checked the size chart, ordered my usual Large and received a beautiful, flowy jersey tunic big enough to cover me, my 2 daughters and maybe the German Shepherd! Another item, cute short dress with a lovely print, scoop neck... in a fabric that feels like cheap kid's pajamas.
My new rule is: Do I know the brand? If it's Sketchers or Warners, Fossil or Reebok, I'll order. I've seen it and touched it and maybe tried it on and KNOW what I'm getting and how great the deal is. If there's no brand indicated or it's an unknown/generic/knock-off, it's not worth taking the chance. I've donated about 50% of my orders because the item didn't fit or was an off color or was just disappointing.
The other 50% were GREAT! Household goods, some shoes and jewelry and NYDJ pants have made me very happy. But now I know better than to expect a pleasant surprise.

I have purchased many things with them over the last year and have been very pleased. I get many compliments. It's important to measure yourself honestly and check the measurements of the sizes before you order. Then there is no problem. Customer service has been great. Although they do not accept returns, if something is obviously wrong (wrong colour etc) then they can help. I have given a few things away which makes others happy because although it did not look good on me, it looked exactly like the picture on my friend. Yes they charge shipping, but you will see that clearly before you buy and yes you will then get free shipping for the rest if the day or until Sunday night if you order on a weekend. I like receiving these items, it's fun for me. I am surprised that every time I get a compliment, I have to laugh and say yep, I got it from Zulily.

I decided to order something that looked great on their site last week. I noticed after placing the order that although it said free shipping, I was being charged. I called the 1-800 number only to be told it didn't apply to the first order but I could order as many other things as I liked until Sunday... Less than 48 hours away for free shipping. Explain the logic with that. I didn't have a good feeling so I cancelled as I was encouraged to do by the customer service agent within 10 minutes. I received the confirmation of cancellation. The credit card went through immediately. I called today to inquire about a proper refund only to be informed it takes up to a week. How fortuitous for me! Also the customer service guy basically told me... Who cares? I will never give them my business! Don't do it!