ZulilyReviews 4,523

If you are reading my review before buying anything from Zulily, you are lucky. Please stay away from this $#*! company.
HORRIBLE, SCAM, RIDICULOUS is all I can say about this $#*! service.
- Why Horrible? The delivery is very slow, I ordered on 6 Feb, they split my order into 2 separate package and it took one month to completely deliver.
- Why Scam? I ordered one watch. They sent one watch box. But THEY SENT EMPTY WATCH BOX? Can you believe this?
- Why Ridiculous? I took a pictures of empty, damaged, scratched box and sent them, request a proper explanation from them. But they just ignore it, no single word of explanation given.

Waiting for your order. I placed my order on 2-10-17 and when I received the estimated shipping dates via email, I blew a gasket. Half the order arrived 15 days later after I complained. The rest I am still waiting for and they will probably be here close to the one month mark. The two baby onesies I received are constructed of very cheap fabric and NOT worth $11.99 each. Stick to Carters and go to your local JCPenney or Kohls and buy on sale. This stuff is crap.

If only I had found these reviews first. They are conveniently NOT with the items to order. When I received the awful tunic ( which is nothing like the picture shown), then I found the reviews totally separate from the pictures and read your comments about the poor quality, etc. of your purchases. The cable-knit side pocket is see-thru and cheap looking. It sags and the neckline is very wide. I don, t think I will ever wear it, so I wasted $40!

I have been using the Zulily site since 2011. Zulily offer unique items exclusively for Babies, Maternity Wear, Everyday Female attire, jewelry, some household Merchandise and even Men's shoes. I have been please shopping with Zulily. The Customer Service call center is easy to access. No long waits on hold. Customer Service is available, professional, friendly and shows genuine effort to offer store credit or full refund if my merchandise is lost, damaged in transit, or defective. This site offers me opportunity to shop without any inconvenience of locating my receipts if I need Customer Service. The quality of 98% of all my purchases is Awesome. I recommend this trusted site. Angie from California.

Please don't waste your time or money on clothing from Zulily. Their descriptions do not match the actual item. I have seen better quality in the cheapest department stores. The tunic I ordered looked like a flannel pajama top and the top stitching was crooked and loose and the armhole seams were pulling loose. It is hard to believe they can stay in business.

I have placed a few orders through Zulily and not had an issue. Today I received a pair of shoes that were HUGE for their listed size and didn't fit me at all. I emailed Zulily customer service expecting them to tell me as their website says "we do not accept returns on item." Instead - they told me they had credited my account and that there is no need to send them back, I should give them to a friend or donate them. A+, Zulily! Thank you!

I purchased a pair of boots through Zulily back in early January and received it early February. It took a month for me to try them on! Not acceptable.

Then, I returned the item incurring $15.61 via USP postal charge, because it didn't fit well. When I contacted the customer service, their store policy is to give me a store credit back at Zulily and could not offset any return charge. After showing the customer service personnel this ridiculous return policy in an age where much free shipping and returns are prevalent online shopping mode, she reluctantly agreed to credit original purchase amount to my credit card.

Bottomline: Zulily may entice with an awesome deal but with return policies as stated above, it does not elicit future sale for me. This is my first and last buy from Zulily. I hope my cautionary tale of $15.61 down the pocket for trying on a pair of boots with no product to show, steers you away from them completely.

I was appalled that zulily used actual angora fur and the pain and suffering that the animals have to go through is horrible once they say there using faux fur is the day i buy from them again

I'm in Canada and was Leary of this site but I've ordered more stuff off here than I will need for several summers!

The majority of clothes were very nice a few rotten ones as well, their an odd site as they allowed me to donate a dress and credit my credit card, another time they credited my zulily account and a third I had to return but had no problems getting my money back.

I try to buy americian made and stay away from rayon (skrinks, wrinkles, gets homes in it awful).

Not to say some of the dresses were not worth the money as they def were not, I complained right away and always got a resolvement.

Shipping time was expected to be long as they clearly state this, I like how they notify you with tracking when it was sent, I like that you can email, call or msgner them and they are very good at customer service without a doubt.

I like that shipping is flare rate of 9 bucks for as much as you can order in clothes lol.

This site is worth checking out for Canadians and Americans I have received some gorgeous dresses and very unique, it's a fun way too shop.

I placed an order for two shirts on January 13th. AFTER placing the order, it said that the expected ship date was February 10th. I wasn't pleased, but thought I would wait it out. On February 10th, I received an email saying it was delayed for a few more days (but was in transit to Zulily). After waiting almost a month, what was a couple more days? Called today (Feb 20th) and was told that they didn't know why they hadn't shipped out. The computer said they were in stock. I requested that they go ahead and ship them out and was told that the customer service people could not do this and I could just continue to wait if that was okay. WHAT! I might not live long enough to get these items. I had them cancel my order. I will NEVER order from Zulily again.

I wish I had seen all of the negative reviews before I placed my order. Hey Zulily! Worst business model EVER.

I ordered 4 cute tunics and 2 pairs of boots as a first time buyer around the 10th of January. The tunics finally shipped on the 30th and not only were they not as pictured but they were too big and terribly ugly when I tried them all on. They have no feedback mechanism on the items listed so there is no way to leave feedback for others about fit, appearance, color, etc. And the kicker... you can't return them.

As for the boots, they never have shipped and I eventually cancelled my order because it's past time for winter boots.

IMO - Zulily is a huge clearinghouse for stuff that other businesses can't sell. It's junk and the stuff that isn't just doesn't ship. Stick with websites that give feedback on their clothing and you'll be a lot happier.

The only good thing they have going for them is they did issue the cancellation refund very quickly. Hence the 2 stars.