ZulilyReviews 4,523

Excellent selection of curated items, most things for sale at a steal. Zulily is a convenient and easy way of being introduced to new and exciting companies and their products you might spend hours looking for yourself. Excellent array of sizes and styles to suit everyone. Customer service is top notch, and Zulily is incredibly flexible even with their no return policy on some items. They realise the consumer is taking a chance buying a final sale item, and therefore, are quick, professional, and friendly in making sure the customer is happy. Should your item be defective or not perform the way you expected, they are eager to make things right with you, no questions asked. Be prepared, however, to wait... and wait... and wait... for your order. Patience is a virtue, and well worth it, when it comes to Zulily

I took a flyer on some tunics because they were so pretty in the picture. I knew the site does not accept returns but figured, How bad can they be? Answer: super, super bad. The tunics are made of sleazy polyester knit; the armholes and neck hole have no facing at all, just a tiny topstiched hem like you'd put on a doll's dress. The whole effect is as if you cut holes in a trash bag and put it on; there is no shaping, no darts, just a baggy length of cloth. If you made this in 7th grade sewing class, you'd get a C-. I'm going to just donate these to Goodwill, but I don't think anyone else would want them either.

I used to love Zulily like crazy order all the time. I still order but I only order from ready to ship it comes faster. It sure has changed since when I first started with them I used to be able to call them and tell them that I order the wrong size or what ever and they used to tell me that just give it to some one or threw it away but know they charge u to return the item and they are getting pricie. But I will still order just from the ready to ship lol.

I've had little success with mail order. I just ordered 5 garments and received 4 in good time. I believe the 5th is enroute or possibly I'm my mailbox. 2 of the garments don't even approach fitting me. Not a problem when I'm in a store I can go up a size or 2 if I need to. Or if I take home and it doesn't fit and I take it back to an actual store, I can either get my money back or make an exchange. At this point if I take it anywhere, it's to mail it back. To be honest I'd rather give them away. I think I'm over mail order. As a matter of fact think i''Lloyd go back to sewing because I really hate clothing made in China. I'm not used to the negative quality.

I have ordered from them for years in the past. Last month I ordered some summer book for my 5 year old for K next year. The order was under $49 and everything came fine and the books were a fine price. Fast forward to today and I went to place an order they apparently got rid of the free shipping over $49 something they have had for years. Seeing how the items I did buy today were for a baby shower gift and I did need them I reluctantly placed my order probably my last. One of the perks of Zulily was the free shipping they offered, I can get free shipping at numerous other stores and look for just as good of sales from them.

If I could give negative stars I would! I have yet to get an iemail dress that actually ships on a normal shipping basis! Then they only ship part of the order and say there rest will ship later! When? If it is for a gift, you're screwed. If you call they say we cancel but the other part of the order is shipped out and you will have to pay to ship that back (which is understandable if you didn't like what you got, not only partial). Go to Amazon and save yourself the headache, waiting, and cost of shipping back.

I've been shopping on zulily for over 8yrs. Almost each order has had a problem. Sometimes it's the wrong color, size, scent, and damaged. I Have to say that customer service is great and they do quickly remedy the issue. Whether they refund or credit, and sometimes resend if possible. My confidence in them is fading quickly as I have placed 9+ orders totaling over $700. Almost every package had an issue. This is not an exaggeration. Although Zulily has some great deals and items, as well as great customer service they need to get better management for their warehouses. Today I received a reorder of facial masks due to only receiving 1 out of 10 of my original order. Well I again only received 1 mask again! How does one not understand a set of 10? And to do it again. Really? Whoever packed it couldn't use common sense. Who would order 1 face mask in a single foil pack? Usually they come as a set in boxes. Although I enjoy buying on zulily I have lost confidence in them. I hope they can fix the problems with their warehouses so they don't lose their customers.

The unusually low rating for Zulily must be another case of "you get what you pay for" and "people who don't know how to internet"

Zulily itself is a giant dropshipping site. They use a mix of limited time flash sales and the harder to navigate permanent online bazaar of stuff (while supplies last) to sell wares.

You will often have to wait week several weeks until Zulily receives enough orders ship yours to you.

I have literally spent hours scouring their site using their user unfriendly "search" function to find amazingly discounted and very cute children's clothing. If you don't mind digging or checking back often you can score great deals.

Zulily started out as a mom and kid's site but has expanded. There are some really random finds if you care to look.

The prices and quality/brands of good is generally very good as long as you don't mind indefinite shipping waits. If you need something right away, this isn't for you.

I ordered 2 pair of shoes on 5-23-17 and I am still waiting. Zulily still hasn't shipped them according to my order information. It also says the approx. Ship date is 6-16-17. I don't understanding why it takes so long to get an order. There is no explanation for the delay in shipment. I can get a shipment from Amazon in 2 days, why does it take 3 weeks for Zulily to even ship and item? I'm not sure I will order from them again.