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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Ray X.
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First time shopper. Very easy to use the sight. The item was way too big even when I took into consideration the size and fit information on the website. I am trying to get the proper information to return the item. I did what the website said but I still couldn't get to the alleged return button.

Date of experience: August 11, 2022

Hope the quality and size are good
July 12, 2022
Previous review

First time shopper. Very easy to use the sight. Hope the quality and size are good and the delivery timely.

Date of experience: July 12, 2022
Wisconsin
1 review
0 helpful votes
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Ripoff
August 11, 2022

They use teaser discounts that you can't use. I was charged for a dress over a month ago that I still haven't received; with no indication of when I might receive it. Their communication is terrible. At one point they emailed me that my partial order was ready & was being sent to the shipper, who would let me know when I could expect it - never received a notice from the shipper. All of this could be forgiven if the two tops & one dress were of good quality. They were not. The fabric was thin, cheap polyester. I'm not sure I'll even wear any of the items I bought for a total of over $90!

Date of experience: August 11, 2022
California
1 review
0 helpful votes
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I love the variety, most sizes are accurate. Quality is good. I feel pretty wearing your clothes.

Date of experience: August 11, 2022

Nice style
July 7, 2022
Previous review

Variety, nice styles cute prints

Date of experience: July 7, 2022
Arkansas
1 review
0 helpful votes
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Sizing charts very hard to understand
September 10, 2022

The sizing charts for the 3 items I wanted to purchase were difficult to understand so I ended up changing sizes on my order. However, the changes I made which showed up on my screen, somehow didn't get changed on the order. When I realized what had happened, I got in touch with customer service and was informed that they couldn't do anything about it. I now have items that don't fit and it's a hassle to return them. Great looking clothes on the website but ordering is not so great.

Date of experience: August 10, 2022
Washington
1 review
0 helpful votes
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Appreciation
August 10, 2022

I appreciation the clothing gift I bought for my sister. Two things could have been improved: 1) I could have received it more quickly than the several weeks, and 2) The sizing could have fit more perfectly - it was Small but even was quite big on her. The color was perfect!

Thank you again.

Date of experience: August 10, 2022
Florida
1 review
0 helpful votes
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Realize mi pedido pero nunca llego hice la verificación con servicio al cliente hubo un error en la dirección no hubo ninguna solución dicen que no lo pueden cambiar ni tampoco habrá devolución ya que viene de China. Esto último no lo sabía si fuese así ni le compraría absolutamente nada. Nunca hay garantía.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2022
Miss W. Zolucky Rep
over a year old

Gracias por tus comentarios. Al verificar, el paquete no se entregó debido a la dirección incorrecta que dejó al realizar el pedido y se devuelve al remitente (distribuidor de logística, no a nosotros).
Desafortunadamente, la compañía de envío no proporciona ningún servicio de reenvío y el paquete será destruido por ellos al final.

Su opinión es muy importante para nosotros. Enviaremos sus comentarios sinceros a los departamentos pertinentes. Hemos estado prestando atención al tema de la calidad y pronto haremos un gran cambio.

Si tiene preguntas sobre su pedido, contáctenos por correo electrónico a [email protected] o por chat en línea.
NORACORA es una tienda de compras online de confianza. Nos comprometemos a brindar una mejor experiencia de compra a los consumidores.
¡Mantente a salvo y que tengas un buen día!

Missouri
1 review
0 helpful votes
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Pictures look great, but the clothing sent was unacceptable.
September 8, 2022
Updated review

The dress was unacceptable. The material was thin and cheap. It had very large armholes. I just gave it to Goodwill. The bra had little or no support. It was more like something you would wear under a Hirt to give the false impression of a slip under a dress. It went to Goodwill also.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Shopping bag.
August 2, 2022
Previous review

The web page kept saying my shopping bag was empty but I had placed two items in it. Finally after several tries, at least 4 or 5, it showed my order, but with too many bras. I corrected it and finally i was able to place my order.

Date of experience: July 3, 2022
Virginia
1 review
0 helpful votes
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Don't Buy From Here
August 9, 2022

The clothes were okay but I didn't care for some of the material. I got lucky with the sizes. A dress I bought looked nice but not when I got it. When I asked about returning it, I was told I'd have to send it back to CHINA. That would probably cost as much as the dress! I've unsubscribed from their emails and don't recommend buying from them. I know I never will again!

Date of experience: August 8, 2022
New York
1 review
0 helpful votes
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So far so good
August 8, 2022

Hope I get the merchandise before my birthday on 8/21

Date of experience: August 8, 2022
New Jersey
1 review
0 helpful votes
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Casual Attire
August 8, 2022

Love the three tops I received. Two tops fit great because the measurement box was right on. The third top was just a bit too big but I can wear a camisole under it. They all machine washed without any issues. I am pleased with my purchases.

Date of experience: August 8, 2022
Michigan
1 review
1 helpful vote
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The products they sell look great online when you receive them they are poor quality just absolute junk. You can't return them or you're going to be charged every little fee there is over and above the time you spend or the money they make you pay to return their worthless stuff. The bags they come in are worth more than the product inside. We live and learn.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Alabama
2 reviews
0 helpful votes
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I ordered 4 shirts at good prices. Two fit perfectly. The other two are incredibly tight. Same size.

Wish shipping wasn't so much...

Love your clothing!

Date of experience: August 8, 2022
Arizona
1 review
0 helpful votes
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Quite good
September 7, 2022

My experience was good. Downside: takes so long to get to me.

Date of experience: August 8, 2022
Colorado
3 reviews
0 helpful votes
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Deceiving ++++
September 6, 2022
Updated review

I ordered 5 dresses. All were so badly cut. Looked like potatoe bags. So deceiving because the fabric were very nice but all polyester which also was deceiving but mainly the cut were horrible. I guess you get what you pay for. I returned all of them. On top of it the return is to China ( I should have guessed) and cost me tha half of my order in shipping. I am now waiting to get my money back. I hope I will.

Date of experience: August 7, 2022

Nice website
July 8, 2022
Previous review

Can not say much bring my first time on this website. Waiting to see the quality of the clothes

Date of experience: July 8, 2022
California
1 review
0 helpful votes
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While articles of clothing look cute online, in reality they are thin, sleazy, flimsy and of way more polyester than the "cotton blend" they purport to be. Neither are they accurately sized. I am / have been a USA medium size for decades. However I could barely pull these mediums on. AND the items of which I did buy a large size, anticipating a more roomy comfy fit, were snug. Within the first week of purchase ( which included the long Labor day weekend) I attempted to return said items, and as the packing slip in the mailer instructed items needed to be returned to a DIFFERENT address, I Emailed Zolucky requesting that information... which was not sent to in a timely manner. I was also informed that I could NOT return items that were on sale. HUH? ( more specifically WTF?!) Some were never taken out of the package and the majority of clothing I did try on, before giving up in disgust, DOES NOT FIT. I am extremely dissatisfied and if such a rating was an option, would give less than one star.

Date of experience: August 7, 2022
District of Columbia
3 reviews
0 helpful votes
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Disappointing... not exactly as advertised, oversized and dress I received was mot the same.

Date of experience: August 7, 2022

Easy
July 7, 2022
Previous review

Hoping the product is as stated size wise.

Date of experience: July 7, 2022
Florida
1 review
0 helpful votes
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Love to Shop
September 6, 2022
Updated review

I love the dress I bought! Its really cute and I am sure it will pack nicely for my travels

Date of experience: August 7, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback. Glad to hear that you are satisfied with the products.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Love to Shop
July 8, 2022
Previous review

I live the products, especially the shoes!

Date of experience: July 8, 2022
Florida
1 review
0 helpful votes
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Ring of Fire
August 7, 2022
Updated review

Easy to navigate the website. Products look beautiful. Great prices

Date of experience: August 6, 2022

Ring of Fire
July 8, 2022
Previous review

Easy process. Great items, wonderful price

Date of experience: July 7, 2022
Florida
2 reviews
0 helpful votes
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$#*!ty!
September 5, 2022

I ordered beige/tan pants and they send me this damn UGLY MUSTARD COLOR PANT... HORRIBLE COLOR... And get in touch with them, no address, no telephone number to call and say WHERE DO I SEND THIS ORDER BACK TO? THEY SUCK AND I WILL NEVER ORDER FROM THEM AGAIN... I called American Express to dispute this freaking charge for these $#*!TY UGLY ITEMS SO I AM NOT PAYING THEM...

Date of experience: August 6, 2022
Idaho
1 review
0 helpful votes
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NEVER EVER WILL I USE AGAIN. WHAT S RIP OFF. STUCK WITH $160 worth of clothes that I would be to embarrassed to take to good will

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 6, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Not easy to navigate
August 5, 2022
Previous review

We will see…

Date of experience: July 6, 2022