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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Excellent product. Always thankyou.
August 14, 2022
Updated review

It is always a joy to shop at your store on line.
I wish all you peace and joy. God Bless always.

Date of experience: August 14, 2022

Great Clothes.
August 8, 2022
Previous review

I love your products they are very good.

Date of experience: August 8, 2022

Thankyou for the help
July 22, 2022
Previous review

I enjoyed the experience very much thankyou. Hope to do it again.

Date of experience: July 21, 2022
Illinois
1 review
0 helpful votes
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Good deals!
August 14, 2022
Updated review

It is a good idea to check measurements of the different sizes. I have learned that! Fashions are modern and different and I practically shop there exclusively. So worth it!

Date of experience: August 14, 2022

Excellent
June 13, 2022
Previous review

Fast and efficient

Date of experience: June 12, 2022

So fast!
May 29, 2022
Previous review

Fast and easy!

Date of experience: May 29, 2022

Pretty dress!
May 22, 2022
Previous review

Very, very easy! I

Date of experience: May 21, 2022

Fast and efficient
November 3, 2021
Previous review

Fastest and most efficient way to shop! I like the prices and the fashion

Date of experience: November 3, 2021

Good prices and like the fashions. Easy to order!
June 17, 2021
Previous review

Easy and fast! Love the products and the prices! Great fashions!

Date of experience: June 17, 2021

Easy!
January 5, 2021
Previous review

Easy and fast! Love the products and the prices! Great fashions!

Date of experience: January 5, 2021
New Jersey
1 review
0 helpful votes
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Great selection! Great price!
August 14, 2022

There are so many choices, styles and colors it was hard to choose! The item I picked was 50% off an already amazing price!

Date of experience: August 13, 2022
Illinois
1 review
0 helpful votes
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I'm really disappointed with the items that I purchased, the material is very flimsy, thin, nothing at all like the pictures on line.

Date of experience: August 13, 2022
Ohio
1 review
0 helpful votes
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Flamable item did not match photo
September 13, 2022

Sad unconcern staff did not care I called after being bought item to me after brain surgery just got home yesterday and could not return no shipping label from compay I promise I will never ever order from any online compay again if I can not walk in too the story I do npt nerd 1st experince and my last

Date of experience: August 13, 2022
Washington
2 reviews
3 helpful votes
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Zolucky review
August 14, 2022

I ordered many items, in two orders, at least one of which did not arrive. Packing list give limited information, in extremely small type, and not enough information to identify items in package. Otherwise the clothes I did receive are fine and prices reasonable.

Date of experience: August 13, 2022
Colorado
2 reviews
0 helpful votes
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Order tracking
August 14, 2022

Zolucky did not meet their delivery time is taking over a month to receive my package and they can't track the package, that's unacceptable.

Date of experience: August 13, 2022
Illinois
1 review
0 helpful votes
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The clothes were nice!
August 13, 2022
Updated review

The company would have gotten a five but one shirt did not match the description. One item did not fit but I opted to give the item away vs paying shipping to return.

Date of experience: August 13, 2022

Beautiful shirts and dresses
July 14, 2022
Previous review

Good experience and easy to navigate

Date of experience: July 14, 2022
California
2 reviews
0 helpful votes
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False information in ad
September 12, 2022

False information in ad. Items that should've fit me when I ordered an extra large, only one of the four ordered fit me. Were they really extra large?!?

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2022
Miss W. Zolucky Rep
over a year old

For canceled items/orders, you are suggested to contact our customer service team for checking and handling.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

District of Columbia
1 review
0 helpful votes
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I ordered everything to fit my normal size. I am 6 months pregnant and everything was extremely too big. Including the shoes, they were way too wide and my feet are swollen. I still couldn't fit them. The quality is also terrible! Very cheap and ugly. Looks nothing like the advertisements. I will never order from here again nor recommend this store. I couldn't even return anything even though the return policy clearly states I should have been able too. It doesn't state that you will have to pay for the return shipping to China which is over $100. Now I just have junk that nobody can where and that is ugly. I ordered this as a birthday gift to myself and I'm utterly disappointed.

Date of experience: August 13, 2022
Texas
1 review
0 helpful votes
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Low quality products
August 13, 2022

Not happy, low quality products, especially the shoes that I ordered. Plus the sizing chart was way off. Nothing fits properly! 1st and last time I will order anything from this company!

Date of experience: August 13, 2022
New York
1 review
0 helpful votes
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Not satisfied.
September 12, 2022
Updated review

There is a beautiful selection on your website, but the material is flimsy and I'll fitting. I won't purchase anything from your site again. I'm very disappointed.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


So far, so good.
July 14, 2022
Previous review

There is a beautiful selection on your website.

Date of experience: July 14, 2022
Oklahoma
1 review
0 helpful votes
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Ordered months ago.
No signs of item. I'm sure review won't show up on here. Kept my money and ran.

Date of experience: August 12, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

New Jersey
2 reviews
0 helpful votes
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Ordered dress
August 12, 2022
Updated review

Pretty good for the first time. However the dress arrived later than the date anticipated. I was going to wear it for a wedding but it did not arrive on time.
When it arrived I tried it on and it was too long. I will have to sew the hem up. I was most interested in the type of material used as I wanted a no-iron material but the dress was not polyester, I will have to iron it. If there are ways to identify the material as wrinkle free that would be a winner for me.

Date of experience: August 12, 2022

Ordered dress
July 13, 2022
Previous review

Pretty good for the first time

Date of experience: July 13, 2022
Virginia
1 review
0 helpful votes
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Very good selection of products
September 11, 2022
Updated review

Quality is unsatisfactory sizes are smaller they didn't fit across the chest I was led to believe they were American made I tried to cancel the next day because I found out they were made in China apparently they put the order in the mail as soon as I submitted it if you believe that, move on. I will never buy from this company or any of their constituents, knowingly.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback. The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Very good selection of products
July 12, 2022
Previous review

Good prices, great selection. I'll be back.

Date of experience: July 12, 2022
Tennessee
2 reviews
0 helpful votes
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Haven't received order
August 12, 2022

I placed an order on August 12,2022 and as of today September 12, I haven't received my order as well any info about that order.

Date of experience: August 12, 2022
California
1 review
0 helpful votes
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Sent the wrong sizes
September 10, 2022

Not good did not receiveany of my purchases and I spent almost $600 not happyat u guys just sent anything

Date of experience: August 11, 2022
Florida
1 review
0 helpful votes
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No for warning
August 11, 2022

I ordered a blouse from your company. No where did it say it was coming from China. It doesn't fit and I was asked if I would just take a percentage discount on the full bill which was $33 and change giving me $2.50 Just to keep the blouse. I was told it would be very expensive to send it back and I would be better off to do it this way. This is not a good way of doing business I would never have ordered it had I known it was coming from China. I was out a lot of money and a blouse.

Date of experience: August 11, 2022
Massachusetts
1 review
0 helpful votes
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Horrible. When asked about return procedures they mention China and how costly it would be.
Then offered 15% on the dollar to keep the merchandise and not have to pay China fees.
After threatening to inform the bbb and other agencies, they gave me 40%. Not worth it.

Date of experience: August 11, 2022
Massachusetts
1 review
0 helpful votes
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Returns
September 10, 2022
Updated review

I went through the website to initiate a return of the items that did not work for me. I received a confirmation response stating that I would hear back from Zolucky within 48 hours. Three weeks later, I have no response and need to initiate my return within the time limitations. I have since sent another email to the company. Unless I hear back ASAP, I will potentially miss this deadline. I would hope that the company would extend the deadline, given they have caused the delay. If I do or do not hear from them, I will give an appropriate follow up review.

Date of experience: August 11, 2022

Maneuvering site
July 11, 2022
Previous review

Sometimes when I would press the return arrow, after looking at a specific item, it would take me back to the very beginning of the search. With so many items to see, it was not always easy to find where I had been and would be repetitive trying to find my last place to continue.

Date of experience: July 11, 2022