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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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It is always a joy to shop at your store on line.
I wish all you peace and joy. God Bless always.
I enjoyed the experience very much thankyou. Hope to do it again.
It is a good idea to check measurements of the different sizes. I have learned that! Fashions are modern and different and I practically shop there exclusively. So worth it!
Fastest and most efficient way to shop! I like the prices and the fashion
Easy and fast! Love the products and the prices! Great fashions!
There are so many choices, styles and colors it was hard to choose! The item I picked was 50% off an already amazing price!
I'm really disappointed with the items that I purchased, the material is very flimsy, thin, nothing at all like the pictures on line.
Sad unconcern staff did not care I called after being bought item to me after brain surgery just got home yesterday and could not return no shipping label from compay I promise I will never ever order from any online compay again if I can not walk in too the story I do npt nerd 1st experince and my last
I ordered many items, in two orders, at least one of which did not arrive. Packing list give limited information, in extremely small type, and not enough information to identify items in package. Otherwise the clothes I did receive are fine and prices reasonable.
Zolucky did not meet their delivery time is taking over a month to receive my package and they can't track the package, that's unacceptable.
The company would have gotten a five but one shirt did not match the description. One item did not fit but I opted to give the item away vs paying shipping to return.
False information in ad. Items that should've fit me when I ordered an extra large, only one of the four ordered fit me. Were they really extra large?!?
I ordered everything to fit my normal size. I am 6 months pregnant and everything was extremely too big. Including the shoes, they were way too wide and my feet are swollen. I still couldn't fit them. The quality is also terrible! Very cheap and ugly. Looks nothing like the advertisements. I will never order from here again nor recommend this store. I couldn't even return anything even though the return policy clearly states I should have been able too. It doesn't state that you will have to pay for the return shipping to China which is over $100. Now I just have junk that nobody can where and that is ugly. I ordered this as a birthday gift to myself and I'm utterly disappointed.
Not happy, low quality products, especially the shoes that I ordered. Plus the sizing chart was way off. Nothing fits properly! 1st and last time I will order anything from this company!
There is a beautiful selection on your website, but the material is flimsy and I'll fitting. I won't purchase anything from your site again. I'm very disappointed.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ordered months ago.
No signs of item. I'm sure review won't show up on here. Kept my money and ran.
Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Pretty good for the first time. However the dress arrived later than the date anticipated. I was going to wear it for a wedding but it did not arrive on time.
When it arrived I tried it on and it was too long. I will have to sew the hem up. I was most interested in the type of material used as I wanted a no-iron material but the dress was not polyester, I will have to iron it. If there are ways to identify the material as wrinkle free that would be a winner for me.
Quality is unsatisfactory sizes are smaller they didn't fit across the chest I was led to believe they were American made I tried to cancel the next day because I found out they were made in China apparently they put the order in the mail as soon as I submitted it if you believe that, move on. I will never buy from this company or any of their constituents, knowingly.
Thank you for your feedback. The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Good prices, great selection. I'll be back.
I placed an order on August 12,2022 and as of today September 12, I haven't received my order as well any info about that order.
Not good did not receiveany of my purchases and I spent almost $600 not happyat u guys just sent anything
I ordered a blouse from your company. No where did it say it was coming from China. It doesn't fit and I was asked if I would just take a percentage discount on the full bill which was $33 and change giving me $2.50 Just to keep the blouse. I was told it would be very expensive to send it back and I would be better off to do it this way. This is not a good way of doing business I would never have ordered it had I known it was coming from China. I was out a lot of money and a blouse.
Horrible. When asked about return procedures they mention China and how costly it would be.
Then offered 15% on the dollar to keep the merchandise and not have to pay China fees.
After threatening to inform the bbb and other agencies, they gave me 40%. Not worth it.
I went through the website to initiate a return of the items that did not work for me. I received a confirmation response stating that I would hear back from Zolucky within 48 hours. Three weeks later, I have no response and need to initiate my return within the time limitations. I have since sent another email to the company. Unless I hear back ASAP, I will potentially miss this deadline. I would hope that the company would extend the deadline, given they have caused the delay. If I do or do not hear from them, I will give an appropriate follow up review.
Sometimes when I would press the return arrow, after looking at a specific item, it would take me back to the very beginning of the search. With so many items to see, it was not always easy to find where I had been and would be repetitive trying to find my last place to continue.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


For canceled items/orders, you are suggested to contact our customer service team for checking and handling.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!