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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Besides the time it takes I love them it just takes too long to arrive.
I found so many cute things I want to throw out everything I own and start over!
STAY AWAY! Company will send you discount coupons that you cant use. Customer service is a complete joke. I asked them to review my order to see what items i wanted to purchase and why the discount does not apply eventhough the coupon stated 30% of my order. They said they couldn't review due to privacy issues even though they sent me a screen shot of my order. What kind of privacy issues? What size I ordered? STAY AWAY. THEY ARE DISHONEST AND FALSELY ADVERTISE.
One item out of stock in desired color. Shame the (slow) shipping was not free.
I ordered 7 things and 5 of them were a completely different fabric that the pictures shown, even though the pattern was the same.
We`re terribly sorry to keep you waiting so long. Your order was made on 2020-11-28. Due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
We regret to hear that the fabric does not meet your expectation. You can check the detailed fabric on the product page during shopping.
We are collecting feedback from our customers and working on providing more choices of fabrics.
Your comment is highly appreciated and we will forward it to our relevant department. Hope to see you again soon~
Shipping takes a very long time. I ordered Christmas gifts back on Nov. 19th and still have not received 2 gifts.
I loved the Cat Tree T-shirt. I hope I get lots of compliments on it.
Hard to apply promo code. Blouse had sleeves longer than normal do I'll have to alter.
Bait + switch. The ad I responded to said I would get an 18% first order discount. Over and over again I tried to apply this discount there was no clue why I couldn't apply it. I finally decided that it must be one of these final sale items the discount is not available. I should have had the discount, but if it's because the final sale business why didn't you say so on your order form that this item was not available for a discount. Reluctantly I've ordered the blouse anyway because I love it, but this is one of the worst website experiences I've ever had.
Stay away from this business. Yuck. You cannot return items without paying $$ to ship them back to China and they try to get you to keep the item and pay you back 15% on your purchase. The items are very junky — poorly sized and the fabric is weird, slippery and not breathable (polyester?), almost like oil cloth! SCAM! The size medium shirt I ordered was huge and long, for a super long torso; it was not the cute little cropped look it had in the ad! It had such long arms that it would better fit a chimpanzee, not a human.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center by email at [email protected] or by chat online.? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
I was having trouble and didn't know what to do Thanks to your people who can help replied almost immediately, and fixed my problem. I am impressed!
So difficult to get to checkout when you are done shopping.
Shocked at price of shipping, what can you do, don't buy it
Sorry that the shipping can not meet your expectation. The shipping cost depends on the destination and the weight of the package.
We now offer free shipping when the order amount after the discount is over $99.(Final sale items and pre-sale items are excluded).
If you are interested in placing orders, we suggest you could find more non-final sale products to enjoy free shipping.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Think I've finally figured out the sizing on this site, but I'm done ordering.
Think I've finally figured out the sizing on this site.
Good so far. The boots are cute and very comfortable
Too much too easy somehow I was shipped and charged for two packages. I would like to send one back and receive credit.
I thought the shipping seemed a bit high but i also understand shipping IS a cost incurred (it is what it is) and i REALLY wanted the pants - so it was worth it!
I hope they're everything i'm hoping they'll be!:)
The shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now, it`s $99 after discounts (excluding final sale items).
So when your order amount after discounts is less than $99 you`ll be charged the shipping fee. Hope for your understanding.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
We really need XS size can you make them? The small is like a large size and so baggy it is not attractive
Always hesitant about buying clothing for my wife. Her reaction will lead me to return to you, or go for gift cards at the grocery store
I found two blouses that I liked, so I decided to buy them I wanted some other clothing as well but my instincts told me to hold off. Good thing I did I wasn't pleased at all with the items.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
A wide selection pretty colors and many different styles to keep a mature woman of today like me chic and yet still sophisticated.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for any bad experience caused.
In order to better help with your issue, could you please provide your order number via message for checking? The number HBIIE0903468 is not correct, please double-check.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!