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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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Very easy to shop, so much I buy, getting ready for warm weather.
Very easy to shop and to do check-out.
But when received the shoes they didn't fit
Very user friendly and site is very easy to follow.
Ordering was easy but no status supplied unless I chatted and delivery took over 3 weeks. Bought for Valentine's Day (2 weeks ahead) but did not get till over a week later.
The tee is really a good quality and sizing was spot on. So far good experience.
The only concern was the length of time it took to receive it!
First time buyer and so far good experience, will know more when item arrives.
I love your cute clothes. They pop up and I really do not need clothes but I cannot resist.
Clothing looks great. Once received i will know better.
Sizes differ large is different between button up and pullover shirts. Button up seem a little smaller.
Too many cute choices...hard to decide... here's to spring outfits
Tons choices, styles, colors, sizes for everyone's taste or style
Great place to shop at! My only complaint is the shipping costs, I feel the shipping is way to expensive!
Great place to shop at! My only complaint is the shipping costs, I feel it's way to expensive!
Always have different and unusual items! Love the selection!
Easy to use, just hoping my product is good quality! Thank you!
Easy shopping but if it doesn't fix you can return the product AT YOUR EXPENSE TO CHINA. It cost more to return the tops the they are worth!
I am done doing business with ZOLUCKY,
I've ordered in the past and loved the top so, felt good about ordering again. I ordered 2, received one in a couple weeks and it fits great. But, the second one took a month to receive, it is the same brand but is a bit small- I might return it.
Very satisfied with these pants.However the material was different than I thought but in a good way.
First time ordering! Love the style and bright colors! Not sure on sizes but at least I can return
I was amazed at how many beautiful choices of fabrics and design at an outstanding price. However, I ordered large for the length of the sleeves, but I needed size medium for a better fit.
This website is very easy to navigate and the clothes are beautiful
The order was fast. BUT, a dress I specifically ordered in purple came in a muted rose color!?!? Not good…..
Never lost my order-but waiting for one blouse. I will order again. Great stuff!
Poor quality materials, uneven cut (all their items look lopsided, like cut out by a preschooler), cheap looks that definitely do not match the posted pictures. Gave 2 stars since at least shipping to Oregon US was timely (within a week this February 2023) and all items ordered arrived. I don't recommend buying from them, even at "sale" pricing (which they have all the time, along with the psychological terror messages "buy now, going fast"). I order more item's than originally planned just to get the free shipping - but all those extra items landed in the trash. The desired "piece de resistance" which looks so cute and well-shaped on their website is also poorly shaped, with a longer right back side visible no matter what you do and wouldn't be worth $5, never to say the $38 they charge for it. Buyers beware!
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
We regret to hear that the fabric does not meet your expectation. We are collecting feedback from our customers and working on providing more choices of fabrics.
Your comment is highly appreciated and we will forward it to our relevant department. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Quick, responsive website, good product selection of useful items at a fair price, quick shipping
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Our apologies for any inconvenience this may have caused.
Sorry for the delay issue. The items are hot sale items and the stock is not enough. The supplier is making the items in bulk and no exact shipping date is provided.
Upon checking, Your order was already delivered. Have you received it?
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!