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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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Will wait till I receive the order. But niw I have to return product. It arrived too late for my vacation
Your prices are good but shipping rates are high and not competitive. Sites like STYLEWE and SHEIN are much more reasonable. This will be my one and only purchase.
Not satisfied with the quality of the materials and the sizing of the garments and shoes.
If you wear an XS and think a S will work, it really doesn't unless you are closer to the S size. They have so many cute things but, unfortunately, out of all of the items I ordered in the Size S, only one top really fits—the others I will have to have a seamstress alter—sleeve length and a little through the chest area—since the items were not expensive, I can justify paying a seamstress to do some altering. I must say that the quality was better than expected.
Even the smallest size is too big for me and all of the items I ordered and hardly anything comes in cotton, so I think I'm finished with Zolucky
Was looking for short sleeve, longer shirt lengths and preferably v-neck.
Return process unsatisfactory! Wanted me to keep product and give me 15% credit of the purchase price. The shoes cost me $30. They wanted to give me $5 credit to keep them or return to China at my cost. So I have shoes I can't wear and a $25 loss.
Very easy to navigate
Took a while to receive 2 of the 3 items ordered
Waiting on the 3rd now
Liked the tops very much
Would purchase other items if offered Petite sizes esp on pants and dresses
Order came much sooner than i expected &
Nice quality
WEBSITE REASONABLY EASY TO NAVIGATE. The long sleeved tee shirts are labelled Small as I ordered but they are huge and probably even bigger than Medium. I am 5' 2" and weigh 100lbs and
Fit most small sizes. The garments are well made so luckily I have a much bigger friend who liked
Them, but they must be checked for sizing. I will not be ordering anything more from Zolucky.
Items were too clingy a material for me.order has been sent back for a credit.
Your company has the most beautiful clothes designs and the prices are incredible
I have ordered a few times and like the products but the return is to difficult I finally gave up and feel forced to keep the items that do not fit and will never order or recommend this company so sooty but you need to improve on your return
Items look wonderful but the prices are very high. I would order more if the prices were lower.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Sorry to hear that the product does not meet your expectations.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Before that, for goodwill, we would offer some solutions to satisfy our customers. Sorry that you're not satisfied with that. Please get in touch with us and we'd love to confirm more details about your return request and communicate with you.