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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

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Kentucky
1 review
0 helpful votes
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Awesome!
March 5, 2023

Good experience! I had a few questions at the beginning, but they were worked out! Merchandise shipped to me in very excellent packaging.

Date of experience: March 5, 2023
Ohio
1 review
0 helpful votes
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Good web site
March 5, 2023

Will wait till I receive the order. But niw I have to return product. It arrived too late for my vacation

Date of experience: March 5, 2023
New York
1 review
0 helpful votes
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Poor quality, high shipping costs
March 5, 2023

Your prices are good but shipping rates are high and not competitive. Sites like STYLEWE and SHEIN are much more reasonable. This will be my one and only purchase.

Date of experience: March 5, 2023
Illinois
1 review
0 helpful votes
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Lots of items to choose!
March 5, 2023

Found numerous items Looking forward to wearing them

Date of experience: March 5, 2023
New Jersey
2 reviews
0 helpful votes
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Was expecting better quality
March 5, 2023

Not satisfied with the quality of the materials and the sizing of the garments and shoes.

Date of experience: March 5, 2023
Pennsylvania
1 review
0 helpful votes
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Returns
March 4, 2023

If you wear an XS and think a S will work, it really doesn't unless you are closer to the S size. They have so many cute things but, unfortunately, out of all of the items I ordered in the Size S, only one top really fits—the others I will have to have a seamstress alter—sleeve length and a little through the chest area—since the items were not expensive, I can justify paying a seamstress to do some altering. I must say that the quality was better than expected.

Date of experience: March 4, 2023
New York
3 reviews
0 helpful votes
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BUMMER
March 4, 2023

Loved the site, hated the results the fabrics were awful. Shame on the descriptions. Sent it back and HAVE NOT BEEN REFUNDED! STEALING IS WRONG!

Date of experience: March 4, 2023
Pennsylvania
1 review
0 helpful votes
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Dress
March 4, 2023

I like your dresses, do you have app I can put on my phone? I got app now

Date of experience: March 4, 2023
Colorado
2 reviews
0 helpful votes
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I won't order again
April 3, 2023

Even the smallest size is too big for me and all of the items I ordered and hardly anything comes in cotton, so I think I'm finished with Zolucky

Date of experience: March 3, 2023
Arizona
1 review
0 helpful votes
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Good selection
March 4, 2023

Was looking for short sleeve, longer shirt lengths and preferably v-neck.

Date of experience: March 3, 2023
California
2 reviews
0 helpful votes
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Poor quality merchandise.
April 2, 2023

Return process unsatisfactory! Wanted me to keep product and give me 15% credit of the purchase price. The shoes cost me $30. They wanted to give me $5 credit to keep them or return to China at my cost. So I have shoes I can't wear and a $25 loss.

Date of experience: March 3, 2023
Florida
1 review
0 helpful votes
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Spring tops to go
March 3, 2023

Very easy to navigate
Took a while to receive 2 of the 3 items ordered
Waiting on the 3rd now
Liked the tops very much
Would purchase other items if offered Petite sizes esp on pants and dresses

Date of experience: March 3, 2023
California
2 reviews
0 helpful votes
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Satisfied customer
March 3, 2023

Order came much sooner than i expected &
Nice quality

Date of experience: March 2, 2023
Colorado
1 review
0 helpful votes
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LADYJANE
March 2, 2023

WEBSITE REASONABLY EASY TO NAVIGATE. The long sleeved tee shirts are labelled Small as I ordered but they are huge and probably even bigger than Medium. I am 5' 2" and weigh 100lbs and
Fit most small sizes. The garments are well made so luckily I have a much bigger friend who liked
Them, but they must be checked for sizing. I will not be ordering anything more from Zolucky.

Date of experience: March 2, 2023
Arizona
1 review
0 helpful votes
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Hope the stuff fits
March 2, 2023

Cool tshirts the wife says that they are comfy. Thanks

Date of experience: March 2, 2023
Texas
1 review
0 helpful votes
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Items were too clingy a material for me.order has been sent back for a credit.

Date of experience: February 28, 2023
Tennessee
3 reviews
7 helpful votes
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Product
February 28, 2023

Expensive shipping, but can't find sneakers anywhere else

Date of experience: February 28, 2023
Tennessee
1 review
0 helpful votes
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Most Beautiful Clothes designs
February 28, 2023

Your company has the most beautiful clothes designs and the prices are incredible

Date of experience: February 28, 2023
California
1 review
0 helpful votes
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Complicated returns
March 30, 2023
Updated review

I have ordered a few times and like the products but the return is to difficult I finally gave up and feel forced to keep the items that do not fit and will never order or recommend this company so sooty but you need to improve on your return

Date of experience: February 28, 2023
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations.

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Before that, for goodwill, we would offer some solutions to satisfy our customers. Sorry that you're not satisfied with that. Please get in touch with us and we'd love to confirm more details about your return request and communicate with you.


Great
January 23, 2023
Previous review

Great and easy

Date of experience: January 22, 2023
Oklahoma
2 reviews
0 helpful votes
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Prices
February 28, 2023

Items look wonderful but the prices are very high. I would order more if the prices were lower.

Date of experience: February 28, 2023