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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

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Colorado
1 review
0 helpful votes
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Product quality.
April 13, 2023
Updated review

Not satisfied with quality of many items ordered and received. Prices seemed good before items actually arrived.

Date of experience: March 14, 2023

Free Shipping?
March 14, 2023
Previous review

Not happy with failure to get free shipping on $93 order because some items were on sale!? I spent over two hours shopping for items, but deleted those that were 'optional'.

Date of experience: February 12, 2023
Pennsylvania
1 review
0 helpful votes
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Great price for quality products
March 14, 2023
Updated review

Website easy to navigate and completely satisfied with purchases

Date of experience: March 13, 2023

Cool stuff
December 15, 2022
Previous review

So many tops to choose from and I haven't browsed the other categories

Date of experience: December 15, 2022
Florida
1 review
0 helpful votes
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Beautiful pieces of wearable art!
March 13, 2023

Easiest shopping experience! Many different styles to choose.

Date of experience: March 13, 2023
Washington
1 review
0 helpful votes
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ORDERED AND PAID FOR 3 ITEM ON MARCH 11,2023. RECEIVED 2 OF THE ITEMS AND NOW, MORE THAN 4 WEEKS LATER, I STILL HAVEN'T RECEIVED THE THIRD ITEM ALTHOUGH I KEEP GETTING NOTICES THAT IT HAS SHIPPED...FROM WHERE AND TO WHERE IS A GREAT MISTERY. I DON'T EVER EXPECT TO RECEIVE MY FULL PURCHASE OR GET A REFUND. MY ONE AND ONLY PURCHASE FROM ZOLUCK! IF YOU PURCHASE FROM ZOLUCK, GOODLUCK!

Date of experience: March 11, 2023
Pennsylvania
2 reviews
0 helpful votes
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First order
March 11, 2023

I received part of my first order. I was very impressed with the communication I received regarding the status of my remaining items. Other companies leave you hanging!

Date of experience: March 11, 2023
Texas
1 review
0 helpful votes
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Beautiful Affordable Clothes
March 11, 2023
Updated review

Easy to shop on Zolucky. Waitlist allows me to save the clothes I like for purchase in the future. Love the Plus Size line.

Date of experience: March 11, 2023

Fun & Trendy Clothes
December 23, 2022
Previous review

Love the clothes that fit curvy women. I order everything 2XL, so it's nice to find trendy colorful dresses that fit with minor sleeve or leg length alteration.

Date of experience: December 23, 2022

Beautiful affordable clothes for women
November 13, 2022
Previous review

Love shopping on this website. The clothes are trendy & unique. Love the sizes especially for curvy big/grown individuals.

Date of experience: November 13, 2022

Beautiful & Affordable Clothing
October 11, 2022
Previous review

I love shopping with Zolucky. Love the color choices, styles and affordability.

Date of experience: October 11, 2022

Affordable & Beautiful Woman's Clothing
August 19, 2022
Previous review

Love the look of the clothes but wish for back & front pics of the clothes.

Date of experience: August 19, 2022

Beautiful & unique Women's Clothing
July 22, 2022
Previous review

Easy to navigate website. Wonderful sizes & colors. Love this site. Shipping is not as fast as Amazon but clothing cost makes it worth the wait.

Date of experience: July 22, 2022
Michigan
2 reviews
0 helpful votes
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The material is so soft! The workmanship is well done. Easy ordering. Shipping was rather quick.

Date of experience: March 11, 2023
Florida
1 review
0 helpful votes
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I went to purchase 2 items a blouse and shoes as a new customer and when I went to apply discount with code it said not available so I logged out and restarted and I had difficulty because the 18% discount for a new member wasn't applied. The Bridal Shoes which were too big and damaged, I h ad to take numerous photos to prove it and yet they continued to deny I ever sent photos Hopefully I get refunded in full as they only wanted to pay less than half for $38.00

Date of experience: March 10, 2023
Miss W. Zolucky Rep
over a year old

Our apologies for any inconvenience this may have caused.

Upon checking, you've enjoyed our $3 off discount code. Only one coupon can be used per order.

Please note that pre-sale, flash sale and final sale items cannot be combined with any other discounts and multiple discounts cannot be used simultaneously.

Also, we'll forward your sincere feedback to our team to optimize the features for discount applications. Thanks for your understanding

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

Florida
1 review
0 helpful votes
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This is a first for me. The cute designs caught my eye and I ordered. Didn't know how long arrival would take. Packages came in small groups. Nothing fit well- medium fits like large. I am returning which is difficult and expensive- shipping fees to China snd possibly of custom fees- didn't realize this when I ordered. Not likely yo order again due to fit, slow arrival and problems getting my money back once items are returned.

Date of experience: March 9, 2023
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations.

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Thank you for your feedback, we will also establish an overseas return warehouse as soon as possible.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Cute tops
February 7, 2023
Previous review

This is a first for me. I love the creative shirt designs and Cathy sayings. Appreciate the coupons or free shipping or I wouldn't have ordered. Hope my merchandise is delightful and fits when it arrives.

Date of experience: February 7, 2023
Oklahoma
1 review
0 helpful votes
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Shipping slow
March 8, 2023
Updated review

Still have 2 orders I paid for and have not received. Ordered several weeks ago. I am not impressed that you took my money charged my credit card and have not delivered my items.

Date of experience: March 8, 2023

Great selection
February 6, 2023
Previous review

Love your clothes

Date of experience: February 6, 2023

Great line of clothes
February 5, 2023
Previous review

Enjoyed shopping experience

Date of experience: February 5, 2023
Texas
1 review
0 helpful votes
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Too tempting!
March 8, 2023
Updated review

Love everything, have to stop spending so I can shop again.

Date of experience: March 7, 2023

Waiting on things to arrive!
November 9, 2022
Previous review

You make it easier for an older person's to buy things, but getting items in one at a time then a big bag of shirts but are still missing I think around 3/4 shirts.

Date of experience: November 9, 2022
Illinois
1 review
0 helpful votes
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Can't refund or exchange
April 7, 2023
Updated review

Clothes arrived too big. I wanted to exchange, but returning requires a photo of each item I needed to down load and send. This is a n nuisance, but ok fine. Only problem is their system can't handle pics and shuts down. Despite at least 6 attempts at various times, the system continues to shut down. Now I'm out $150 and have clothes I can't wear. It makes me sad since the tops were very nice, surprisingly good quality in materials and workmanship and were a great price.

The trouble and time I wasted trying to return and exchange them was exasperating. Won't bother using them again. Oh! And I was expected to pay for the returns to China—very peeving.

Date of experience: March 7, 2023

Shopping is fun.
February 1, 2023
Previous review

So far so good. Will evaluate quality once items arrive.

Date of experience: February 1, 2023
Florida
1 review
0 helpful votes
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Fake prices. Bate and switch
April 7, 2023
Updated review

Poor, not even a customer service address. You have very bad relationships with customers

Date of experience: March 7, 2023

Fake prices. Bate and switch
March 7, 2023
Previous review

Poor, not even a customer service address.

Date of experience: February 5, 2023
North Carolina
1 review
0 helpful votes
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Disappointed
March 7, 2023

The clothes that I received did not fit me. They were too small and did not follow the measurements stated in the descriptions. According to the descriptions, I would wear a Small. In actuality, I should have ordered a Medium.

Date of experience: March 7, 2023
Michigan
3 reviews
0 helpful votes
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Poor customer support
April 6, 2023
Updated review

No help with sizing problems and product sizing charts are in error.

Date of experience: March 6, 2023
Miss W. Zolucky Rep
over a year old

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Please accept our sincere apologies for any inconvenience caused.


So far so good - sizing is suspect
February 5, 2023
Previous review

So far so good - sizing is suspect

Date of experience: February 4, 2023
Tennessee
1 review
0 helpful votes
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It was easy.
March 6, 2023

So far it is easy. I like the material. It light and airy.

Date of experience: March 6, 2023
Florida
2 reviews
0 helpful votes
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Colorful clothes
March 6, 2023

Can't find such a large selection of colorful clothes at such a reasonable price here in the U.S. Good quality and fit as well. Very pleased.

Date of experience: March 6, 2023
Virginia
1 review
0 helpful votes
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Was very disappointed
March 6, 2023

The clothing looks nice online, however, when I ordered them, and received my items, the quality of the material was not what I expected. Also, the patterns were not the same as pictured. I wanted to make a return for a full refund, but the cost to ship the items back to China was astronomical so they offered me a 30% credit and keep the items that I do not want. Lesson learned and I will never order from Zolucky ever again.

Date of experience: March 6, 2023
Arizona
2 reviews
0 helpful votes
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I wished I could get a expedited shipping offer
March 5, 2023
Updated review

Had to keep refreshing but ok other than I can't get a better shipping offer I'm willing to pay for! And lastly, I have only received one out of two orders! So basically I'm out over $100 n no order!?
Please help
Denise Kestell

Date of experience: March 5, 2023

Choices
January 4, 2023
Previous review

With the exception of having to repeat over n over the experience was ok

Date of experience: January 4, 2023
Illinois
1 review
0 helpful votes
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First order
April 4, 2023

Clothes look nice but hoped. They would be as beautiful when I got the actual clothes. They don't look good on me. Nor do they fit well.

They look much better in the pictures and on their models. Other then one pair of pants everything looked bad and. Didn't fit well. Tops were Big and Baggy. Sleeves were too long. The dress was too tight across my chest. I cannot wear these clothes.

Date of experience: March 5, 2023