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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

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California
1 review
0 helpful votes
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Nice Variety
March 24, 2023

There were several items for me to choose from that I love. A little worried about the size, but I read reviews and just ordered what I felt will work.

Date of experience: March 24, 2023
New York
1 review
0 helpful votes
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GREAT
March 23, 2023

THIS IS MY SECOND SHOPPING EXPERIENCE WITH ZOLUCKY. HOPE THE PRODUCT IS AS GOOD AS THE FIRST ONES I PURCHASED...
THANK YOU FOR UNIQUE ITEMS... MAHALO... NANCY

Date of experience: March 23, 2023
Ohio
1 review
0 helpful votes
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Overall experience
March 23, 2023

Need FREE shipping. Need shipping slip with my order.

Date of experience: March 23, 2023
Colorado
2 reviews
0 helpful votes
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Beware the internet pop ups
April 22, 2023
Updated review

The clothes look great on the site but rarely look the same when they arrive.

Date of experience: March 23, 2023
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


No info on shipping date
March 23, 2023
Previous review

We'll see when I get the purchase.

Date of experience: February 21, 2023
Missouri
1 review
0 helpful votes
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Summer
March 22, 2023

A little challenge finding items. Sizes for tops are larger than size ordered. Items arrived as they were displayed on site. Colors were vibrant and pleasing. Delivery time was as expected. I will order from Zolucky again.

Date of experience: March 22, 2023
Arizona
1 review
0 helpful votes
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Comfortabl
March 22, 2023
Updated review

I really like my shoes. They are attractive, fit well, and are comfortable. A good price, too.

Date of experience: March 22, 2023

My first time.
June 23, 2021
Previous review

My first time. Prices + discount are good. I received my items and I like them very much. A little longer than I had thought, but that's ok. It will go good with jeans.

Date of experience: June 22, 2021

My first time.
May 24, 2021
Previous review

My first time. Prices + discount are good. Looking forward to receiving my items.

Date of experience: May 23, 2021
Missouri
2 reviews
0 helpful votes
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Good product
March 22, 2023

Hard to find item you had it thank-you very nice item my daoghter was surprised

Date of experience: March 22, 2023
Minnesota
2 reviews
0 helpful votes
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Order today
March 22, 2023
Updated review

The variety is fun for all ages and there is always a nice selection of colors, which I love wearing bright colors.

Date of experience: March 22, 2023

Order today
March 23, 2022
Previous review

Love the selection and the flash sales.

Date of experience: March 23, 2022
California
2 reviews
0 helpful votes
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Cannot return items
April 21, 2023
Updated review

Very bad. Everything is too large and I have no number to call and no address to return items. Will never shop here again!

Date of experience: March 22, 2023
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations.

Upon checking, We still have not received your return request.

We are deeply sorry that you are not satisfied with our product and service. What we have been trying to do is to make you have a good experience of shopping.

All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.

You can submit your return request in this page: https://noracora.com/order-query

How to Make Your Return

â‘ Click the "Tracking Order" feature at the bottom menu of our home page.

â‘¡Enter your Email Address and Order Number.

â‘¢There is a "Return" button in the specific order.

You need to click it to submit the return request and you will get authorization and a return address via email within 48 hours.

Once we receive your return, please allow 3 to 5 business days to process your returns.

Kind reminder

-Return packages should be authorized. Any return request not authorized by the customer service will not be honored.

-Item(s) must NOT be returned to the address on the package you received. That is not our return address and will affect the processing of your return.


Shopping experience
February 20, 2023
Previous review

Very good.

Date of experience: February 20, 2023
Utah
1 review
0 helpful votes
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I love buying your products - I have friends buying now
March 22, 2023
Updated review

SO EASY with lots of great products the price is great, returns are easy and the sales and shipping are the best out there

Date of experience: March 21, 2023

Easy Shopping made fun!
August 13, 2021
Previous review

I found this site and can I just say - I love the products.

Date of experience: August 12, 2021
Georgia
1 review
0 helpful votes
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First Order
March 22, 2023

This website was suggested to me by a friend to find something that I might be able to wear and some upcoming summer events. I am excited to see the quality of the clothing and to check the fit.

Date of experience: March 21, 2023
New Jersey
1 review
0 helpful votes
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Patchwork lace Notched Tunic Top
April 21, 2023
Updated review

Everything I ordered was too big, so I am returning them and ordering in a smaller size. BUT what a run around I am getting in the process of returning the 3 shirts! Took forever to get a return label and turns out I have to pay my own postage which came out to $28! It goes back to China, so I had to fill out a customs form at the post office too!

Date of experience: March 21, 2023
Miss W. — Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations.

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China.

We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Patchwork lace Notched Tunic Top
February 19, 2023
Previous review

Was easy but hopefully will come sooner. I waited too long to order, and I have a birthday party for 7 days from now.

Date of experience: February 19, 2023
Tennessee
1 review
0 helpful votes
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Rasy
March 21, 2023

Hope the clothes are true to suze, they only one item was not the quality I expected. I gave that to my sister.

Date of experience: March 21, 2023
Ohio
1 review
0 helpful votes
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Very Pleased
March 21, 2023
Updated review

This is the 4th order I have placed. I love the clothes and I am NOT a clothes shopper. I have not bought myself new clothes in years. You do have to watch and check on every size because small does not equal small all the time. There is a range as to what small falls into. My orders have always been correct. Sometimes it takes a while for the clothes to come. I am still waiting on three more dresses from my last order. They are well worth the wait and I can't wait for these dresses to come. I shouldn't have to buy any more clothes as these should carry me through retirement.

Date of experience: March 21, 2023

Very excited
February 3, 2023
Previous review

I am very excited about this order. I received one of the dresses in my previous order and have gotten a lot of compliments on it. I loved the shirts, and dresses I bought the first time. The shipping takes a while but the clothes have been well worth the wait. I am not very tech-savvy so if I can place an order, anyone can. Very user-friendly - just be sure to check the sizing chart.

Date of experience: February 3, 2023

Great
January 12, 2023
Previous review

Such pretty clothes and I have shopped with Zolucky before. Do make sure you check the sizing chart before you order!

Date of experience: January 12, 2023
Georgia
2 reviews
0 helpful votes
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EASY TO SHOP
March 21, 2023

Very easy to navigate website. Surprisingly good quality merchandise.

Date of experience: March 21, 2023
California
1 review
0 helpful votes
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First time shopper
March 20, 2023

Easy for a man to find a surprise or two for his wife! 5 great items in fact. Terrific styles and fit, good materials, quality and sizing.

Date of experience: March 20, 2023
Minnesota
1 review
0 helpful votes
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I ordered several 2X items (as that's what I end up buying after trying on clothes in local stores) but they were all much to generously large. Reordered in 1X and they fit nicely. Problem is returning items to China is ridiculously expensive. I am giving the larger size items to friends who they fit.

Date of experience: March 19, 2023
South Carolina
3 reviews
2 helpful votes
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Ridiculous information experience!
March 19, 2023
Updated review

I tried ordering 3 wide legged overalls. I have ordered from Zolucky before easily and successfully but this time the address came up with my granddaughter's name and 6 year old previous address. I tried several times to change it to my address unsuccessfully. I called customer service and was told that the address could NOT be changed because I live in a different state! That was repeated several times with no other explanation. I am done with all things Zolucky forever!

Date of experience: March 19, 2023

Needs Improvement
July 5, 2022
Previous review

I had to enter the same information 3 times before it succeeded. Annoying!

Date of experience: June 5, 2022

Could Not Be Easier!
April 24, 2022
Previous review

This page is truly easy to use successfully. Nice for a change for an old lady.,,

Date of experience: April 24, 2022
Arizona
2 reviews
0 helpful votes
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Question on an out of stock order
March 19, 2023

I am wondering if the top I selected that is out of stock (with an "arrival date notice" email), and becomes available... will a shipping charge be applied since it was out of stock when my order was big enough not to have to pay for shipping?

Date of experience: March 19, 2023
New York
3 reviews
0 helpful votes
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Great website!
March 19, 2023

I like how easy the website is to use. Love the products!

Date of experience: March 19, 2023