Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
There were several items for me to choose from that I love. A little worried about the size, but I read reviews and just ordered what I felt will work.
THIS IS MY SECOND SHOPPING EXPERIENCE WITH ZOLUCKY. HOPE THE PRODUCT IS AS GOOD AS THE FIRST ONES I PURCHASED...
THANK YOU FOR UNIQUE ITEMS... MAHALO... NANCY
The clothes look great on the site but rarely look the same when they arrive.
A little challenge finding items. Sizes for tops are larger than size ordered. Items arrived as they were displayed on site. Colors were vibrant and pleasing. Delivery time was as expected. I will order from Zolucky again.
I really like my shoes. They are attractive, fit well, and are comfortable. A good price, too.
My first time. Prices + discount are good. I received my items and I like them very much. A little longer than I had thought, but that's ok. It will go good with jeans.
My first time. Prices + discount are good. Looking forward to receiving my items.
Hard to find item you had it thank-you very nice item my daoghter was surprised
The variety is fun for all ages and there is always a nice selection of colors, which I love wearing bright colors.
Very bad. Everything is too large and I have no number to call and no address to return items. Will never shop here again!
Sorry to hear that the product does not meet your expectations.
Upon checking, We still have not received your return request.
We are deeply sorry that you are not satisfied with our product and service. What we have been trying to do is to make you have a good experience of shopping.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can submit your return request in this page: https://noracora.com/order-query
How to Make Your Return
â‘ Click the "Tracking Order" feature at the bottom menu of our home page.
â‘¡Enter your Email Address and Order Number.
â‘¢There is a "Return" button in the specific order.
You need to click it to submit the return request and you will get authorization and a return address via email within 48 hours.
Once we receive your return, please allow 3 to 5 business days to process your returns.
Kind reminder
-Return packages should be authorized. Any return request not authorized by the customer service will not be honored.
-Item(s) must NOT be returned to the address on the package you received. That is not our return address and will affect the processing of your return.
SO EASY with lots of great products the price is great, returns are easy and the sales and shipping are the best out there
I found this site and can I just say - I love the products.
This website was suggested to me by a friend to find something that I might be able to wear and some upcoming summer events. I am excited to see the quality of the clothing and to check the fit.
Everything I ordered was too big, so I am returning them and ordering in a smaller size. BUT what a run around I am getting in the process of returning the 3 shirts! Took forever to get a return label and turns out I have to pay my own postage which came out to $28! It goes back to China, so I had to fill out a customs form at the post office too!
Sorry to hear that the product does not meet your expectations.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China.
We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Was easy but hopefully will come sooner. I waited too long to order, and I have a birthday party for 7 days from now.
This is the 4th order I have placed. I love the clothes and I am NOT a clothes shopper. I have not bought myself new clothes in years. You do have to watch and check on every size because small does not equal small all the time. There is a range as to what small falls into. My orders have always been correct. Sometimes it takes a while for the clothes to come. I am still waiting on three more dresses from my last order. They are well worth the wait and I can't wait for these dresses to come. I shouldn't have to buy any more clothes as these should carry me through retirement.
I am very excited about this order. I received one of the dresses in my previous order and have gotten a lot of compliments on it. I loved the shirts, and dresses I bought the first time. The shipping takes a while but the clothes have been well worth the wait. I am not very tech-savvy so if I can place an order, anyone can. Very user-friendly - just be sure to check the sizing chart.
Such pretty clothes and I have shopped with Zolucky before. Do make sure you check the sizing chart before you order!
Easy for a man to find a surprise or two for his wife! 5 great items in fact. Terrific styles and fit, good materials, quality and sizing.
I ordered several 2X items (as that's what I end up buying after trying on clothes in local stores) but they were all much to generously large. Reordered in 1X and they fit nicely. Problem is returning items to China is ridiculously expensive. I am giving the larger size items to friends who they fit.
I tried ordering 3 wide legged overalls. I have ordered from Zolucky before easily and successfully but this time the address came up with my granddaughter's name and 6 year old previous address. I tried several times to change it to my address unsuccessfully. I called customer service and was told that the address could NOT be changed because I live in a different state! That was repeated several times with no other explanation. I am done with all things Zolucky forever!
I had to enter the same information 3 times before it succeeded. Annoying!
This page is truly easy to use successfully. Nice for a change for an old lady.,,
I am wondering if the top I selected that is out of stock (with an "arrival date notice" email), and becomes available... will a shipping charge be applied since it was out of stock when my order was big enough not to have to pay for shipping?
I like how easy the website is to use. Love the products!
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!