Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I walked into the website and was amazed by all the clothing and accessory options. I had the wonderful help of customer service via email, they were just brilliant, attentive and very helpful. I hope to buy more dresses here!
The best customer service I've had on the internet. Excellent quality, the descriptions on this clothing website are very accurate, I recommend it.
Finally, there is a way for ordinary people to enjoy beautiful dresses easily and inexpensively. I love Zolucky and decided to give it a try recently. What I love is that you can choose to wear a dress for one month and thus easily buy another one for the following month. Very happy to buy online here.
Thank you for your professional and kind treatment, the dress has arrived at my house. I recommend your online boutique to other girls!
I was very impressed with this web service: after ordering, my dress arrived on time and in perfect condition. It was lovely too, I loved the fact that there wasn't a lot of plastic around and the return process can be very easy if needed. I will definitely use this clothing page on the internet again.
The beach sandals are in amazing colors for this season, i love every outfit in this online boutique. I just got my package earlier than expected, they are lovely.
My dresses arrived in time for my sister's abrupt engagement party. I owe it to this clothing website for looking decent that night. Thanks.
I see beautiful dresses everywhere on this website, wow. The new clothing designs are very good. I have already added two printed shirts to the shopping cart and can't wait for them to arrive to try them both on.
It is rewarding to buy cute clothes from this website, they provide good customer service and are available to answer your inquiry.
I ordered a pair of shoes, they were exactly what the picture said, very comfortable and delivered on time, thank you so much for a great online shopping experience.
I had the pleasure of buying a beautiful dress. I made a mistake with my measurements and the online boutique notified me to correct my measurements. After my many mistakes. I received my beautiful dress in a timely manner. I would recommend it to others, I am very happy with my purchase here.
First time using this online service. I'm very happy. The website and easy to order clothes came quickly to my house. The price was good too. Would definitely buy from this online store again.
The best dress I have bought online! I love Zolucky and her styles! Excellent quality, the description is very accurate, it gave me peace of mind before placing my order.
I ordered some shirts for a friend's bachelorette party on the Zolucky website and everything went great, the sizes of all of them fit very well, I will buy a dress for the beach that I saw and I loved!
I wanted a multi colored, embroidered dress to wear on the weekends. A friend from my work recommended this online boutique to me. My order went through and arrived on time with no fuss or fuss, and the dress is just what I dreamed of!
I love how beautiful the dresses I bought in this fantastic online boutique were. They have a great assortment of clothing designs, keep it up!
I not only love the designs of the dresses in this online boutique, but also the quality of their dresses, and best of all, I buy without leaving home.
Zolucky have really made the online clothing shopping experience easier. Everything has been great. Navigating the website was very easy. Highly recommended.
Zolucky is amazing. Their clothing styles are very cute, they go with my personality. I have only placed 2 orders and have never had a problem. The dresses are amazing, I recommend them.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

