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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

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Nevada
1 review
0 helpful votes
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Fast delivery!
September 27, 2020

The online order that I made in zolucky arrived on time, I could see its status at all times, and when my dress arrived I was delighted, the color, the fabric for me was perfect.

Date of experience: September 26, 2020
Georgia
1 review
0 helpful votes
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This clothes are beautiful!
September 27, 2020

The quality of the clothes in this online boutique is excellent and both the images on the web and the description are true to life. The size fits my body well. The dress I ordered is beautiful!

Date of experience: September 26, 2020
Utah
1 review
0 helpful votes
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I recommend it
September 27, 2020

I bought several clothes on the Zolucky website. A long dress, the kind that fit perfectly. The clothing line is fabulous, I would definitely recommend it to all the girls.

Date of experience: September 26, 2020
California
1 review
0 helpful votes
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Amazing service by zolucky!
September 27, 2020

I really appreciate the patience of the Zolucky staff with me. I know I had many questions, all answered promptly and courteously by email. Thank you for my new sandals, I am super satisfied!

Date of experience: September 26, 2020
Denmark
1 review
0 helpful votes
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Quality clothing for a low price, I would expect to pay more for my new sweater! I want to have another color in it for a change.

Date of experience: September 25, 2020
Finland
1 review
0 helpful votes
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Beautiful clothes
September 27, 2020

Excellent service for selling very beautiful clothes on the internet, zolucky has quality clothes always with a special design that are difficult to find in a physical store.

Date of experience: September 25, 2020
Germany
1 review
0 helpful votes
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My new dress!
September 27, 2020

Online boutique that has excellent clothing, especially dresses, it would be my favorite among all. They are very comfortable to wear and fit my body perfectly. I have not found a similar design as good as my new dress!

Date of experience: September 25, 2020
Hong Kong
1 review
0 helpful votes
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Good quality
September 27, 2020

I bought some skirts for my daughter on this website and she really liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I don't know anything transparent. Good design.

Date of experience: September 25, 2020
NL
1 review
0 helpful votes
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Incredible colors
September 27, 2020

The dresses I bought on this website are in incredible colors for this season, I love each piece. I just received my package earlier than I expected, at zolucky they are lovely.

Date of experience: September 25, 2020
Poland
1 review
0 helpful votes
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I received my order on time
September 27, 2020

I received my order on time, the dress is as beautiful as I expected, so I am satisfied! I hope to make purchases with zolucky soon

Date of experience: September 25, 2020
Switzerland
1 review
0 helpful votes
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Excellent!
September 27, 2020

I buy clothes online through this clothing website, all the necessary items to do a quick and brilliant makeover in my closet. Their range is huge and everything is delivered in 2 weeks. They have so much variety to choose from in all styles for all budgets, I couldn't be happier with my shopping.

Date of experience: September 25, 2020
New Zealand
1 review
0 helpful votes
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I get addicted
September 25, 2020

Just perfect. Lovely affordable items, friendly website with fast delivery. I enjoy shopping online at Zolucky, somehow I get addicted.

Date of experience: September 24, 2020
Japan
1 review
0 helpful votes
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Excellent place
September 25, 2020

A wide variety of clothes and accessories in this online boutique. I have very small feet and it is the only website that offers hundreds of options for sandals in my size.

Date of experience: September 24, 2020
Australia
1 review
3 helpful votes
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Is a responsible and supportive website. If something goes wrong, out of stock, shipping delayed, etc., we will always apologize or compensate for the inconvenience. I know that I can count on this online boutique to solve any situation and help me with a query and, obviously, to get the latest in fashion clothes easily on the internet! A very reliable website :)

Date of experience: September 24, 2020
Australia
1 review
0 helpful votes
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Great variety
September 25, 2020

Great variety of clothes and fashion accessories! On this website has many pictures to get a clear idea of the clothes. Receipt of the order may take some time but it is worth it. They also have great deals.

Date of experience: September 24, 2020
Australia
1 review
0 helpful votes
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Amazing!
September 25, 2020

The shirts on this website are cute, stylistic, elegant and beautiful, they also deliver quickly, they are never late, and the garments arrive in excellent condition, thank you!

Date of experience: September 24, 2020
Australia
1 review
0 helpful votes
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Affordable dress!
September 25, 2020

Affordable dress! I bought a dress a couple of months ago, no problem with zolucky. It is my favorite website to buy clothes and some accessories or sandals. The clothes are affordable, of good quality and the shipping is really cheap. Very trustworthy!

Date of experience: September 24, 2020
Australia
1 review
0 helpful votes
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Great place to get lost in the net shopping for clothes. Easy to use, wide variety, great selection of fashion. I also love the free shipping option. I love this website so much!

Date of experience: September 24, 2020
Oregon
1 review
0 helpful votes
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SHIPPING TOO EXPENSIVE!
October 24, 2020

I want to buy a 9.99 hat. Shipping 12.99 for this? What a joke. I will go somewhere else. Too bad cuz I really like the hat. I just cannot support this rip off shipping charge.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2020
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback.

We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

The shipping fee depends on the shipping distance and weight of the parcels. We now offer free shipping on orders over $119 after discounted.
So when your order amount is less than $119, you`ll be charged the shipping fee. Hope for your understanding.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Florida
1 review
0 helpful votes
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I have bought three times and have loved each time with the clothes, always even better than in the photo, very reasonable prices and excellent customer service. Even on one occasion my chosen dress was not available near the event, I was chosen as a fantastic alternative. I recommend them with all my heart.

Date of experience: September 23, 2020