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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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The online order that I made in zolucky arrived on time, I could see its status at all times, and when my dress arrived I was delighted, the color, the fabric for me was perfect.
The quality of the clothes in this online boutique is excellent and both the images on the web and the description are true to life. The size fits my body well. The dress I ordered is beautiful!
I bought several clothes on the Zolucky website. A long dress, the kind that fit perfectly. The clothing line is fabulous, I would definitely recommend it to all the girls.
I really appreciate the patience of the Zolucky staff with me. I know I had many questions, all answered promptly and courteously by email. Thank you for my new sandals, I am super satisfied!
Quality clothing for a low price, I would expect to pay more for my new sweater! I want to have another color in it for a change.
Excellent service for selling very beautiful clothes on the internet, zolucky has quality clothes always with a special design that are difficult to find in a physical store.
Online boutique that has excellent clothing, especially dresses, it would be my favorite among all. They are very comfortable to wear and fit my body perfectly. I have not found a similar design as good as my new dress!
I bought some skirts for my daughter on this website and she really liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I don't know anything transparent. Good design.
The dresses I bought on this website are in incredible colors for this season, I love each piece. I just received my package earlier than I expected, at zolucky they are lovely.
I received my order on time, the dress is as beautiful as I expected, so I am satisfied! I hope to make purchases with zolucky soon
I buy clothes online through this clothing website, all the necessary items to do a quick and brilliant makeover in my closet. Their range is huge and everything is delivered in 2 weeks. They have so much variety to choose from in all styles for all budgets, I couldn't be happier with my shopping.
Just perfect. Lovely affordable items, friendly website with fast delivery. I enjoy shopping online at Zolucky, somehow I get addicted.
A wide variety of clothes and accessories in this online boutique. I have very small feet and it is the only website that offers hundreds of options for sandals in my size.
Is a responsible and supportive website. If something goes wrong, out of stock, shipping delayed, etc., we will always apologize or compensate for the inconvenience. I know that I can count on this online boutique to solve any situation and help me with a query and, obviously, to get the latest in fashion clothes easily on the internet! A very reliable website :)
Great variety of clothes and fashion accessories! On this website has many pictures to get a clear idea of the clothes. Receipt of the order may take some time but it is worth it. They also have great deals.
The shirts on this website are cute, stylistic, elegant and beautiful, they also deliver quickly, they are never late, and the garments arrive in excellent condition, thank you!
Affordable dress! I bought a dress a couple of months ago, no problem with zolucky. It is my favorite website to buy clothes and some accessories or sandals. The clothes are affordable, of good quality and the shipping is really cheap. Very trustworthy!
Great place to get lost in the net shopping for clothes. Easy to use, wide variety, great selection of fashion. I also love the free shipping option. I love this website so much!
I want to buy a 9.99 hat. Shipping 12.99 for this? What a joke. I will go somewhere else. Too bad cuz I really like the hat. I just cannot support this rip off shipping charge.
I have bought three times and have loved each time with the clothes, always even better than in the photo, very reasonable prices and excellent customer service. Even on one occasion my chosen dress was not available near the event, I was chosen as a fantastic alternative. I recommend them with all my heart.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Thank you for your feedback.
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
The shipping fee depends on the shipping distance and weight of the parcels. We now offer free shipping on orders over $119 after discounted.
So when your order amount is less than $119, you`ll be charged the shipping fee. Hope for your understanding.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!