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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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I loved everything I ordered on the Zolucky website, good quality and good sizes in their sweaters, I'm sure I'll ask again, it's my best discovery on the internet
My new blouse arrived in the time I expected, I could see its delivery status at all times, also when my blouse arrived I was delighted, the color, the fabric for me was perfect. I read the size recommendations and the perfect one would have been s or m, but for fear that the garment would fit well, I asked for m - l and this is quite loose, I still love how it looks.
Very good attention to the online buyer, the package arrived super fast and the quality of the sweater great, I will place an order again without a doubt
The clothes in this online boutique are very good, they have very good service, everything is perfect from that clothing line since this website has dedicated itself every day in a better effort to improve its designs.
The clothes here are of excellent quality, exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is not having more money to buy more =)
Everything perfect, I love the two sweaters that I ordered on this website, quality and fabric design that fully meet the expectations I had!
The dress I ordered from Zolucky arrived in perfect condition without any problem, the online purchase was good and uncomplicated, the dress is the same that I saw on the website.
I love this website, good quality clothes and fast delivery. Also, the designs on the shirts are lovely. I could praise Zolucky all day.
My order at this boutique on the web was perfect and I received it quickly. The dress is perfect, beautiful, it fits me very well, someone even approached me and asked me where I bought my dress, I recommended Zolucky right away. Very happy with my purchase.
I bought a sweater in this online boutique, it is top quality and combines perfectly with light colored sandals. Zolucky has excellent communication and fast shipping. Very impressed with the packaging and the thank you note, it exceeded my expectations.
The dress that I bought in this online boutique looked exactly like the image they showed me on the Zolucky website, I was constantly updated regarding my shipment.
Great shopping experience at Zolucky! The dress fit me really well and it was everything I wanted and more, literally! I recommend ordering a size a little bigger always, so I always make sure it will fit me perfectly!
Great quality of the clothes that I bought in this online boutique. I bought 4 sweaters to start! I have no regrets, great shopping experience at zolucky
It was fantastic to discover this clothing store on the internet, finally normal and youth clothes in my size. Goodbye t-shirts, goodbye patterned old woman. Long live curvy fashion.
They are sensual and seductive stilettos with a pink platform and the ones I bought in the Zolucky online store. They make me look beautiful and the compliments I have received are countless. Pink patent leather material makes this heel stand out from the crowd, thank you, shipping took normal time due to the pandemic.
I love this website! I have bought many shirts here and have never had a bad experience! First level website. I recommend often! I would like a little faster shipping, the anxiety kills!
Easy shopping, I will use this online boutique again because it was very easy to order and receive my sweater without problems... everything was what I expected.
I bought a beautiful women's bag at Zolucky, it is very popular and I am impressed with the beautiful color combination, I love it, it is so cute and charming. Thanks for being there! It is such a beautiful and wonderful bag.
Zolucky is a website with helpful staff that offers clothing on the internet with a well organized and easy to use page, the clothes I ordered in general met my expectations, given the price is much more than I expected!
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

