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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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The entire online process was very easy. I thank the customer service, I had to return the dress because unfortunately it did not fit, the size was not mine. The change was easy and hassle free, it is a nice dress that was worth the wait, I will buy it again, I highly recommend them.
I had no idea what to expect with this website. I had never heard of the site and had many doubts. I made the jump based on the description and pictures. Shipping was fast and my dress fit me perfectly. I will definitely buy from here again!
Great clothes and great customer service. The clothes I ordered online have been great, smooth and inexpensive, I would definitely recommend them to my friends and coworkers.
I love Zolucky's chic style, it is so simple and cute, the dresses and shorts are very comfortable and easy to combine since they are minimalist and soft colors.
The sandals were delivered on time. It was of good quality. The communication and order method of this online boutique was very simple. I recommend other girls to buy from this website. I love!
I want to share my good experience with this online boutique, they send me my package the day after placing my order, the package arrived in good condition, the clothes were also in good condition, I fall in love with my clothes, the fabric has a soft touch, true to size chart and pictures
I love Zolucky! I really enjoy browsing and shopping for clothes on this website! I always find items, both clothing and accessories, that I like at reasonable prices! I still haven't had any problems.
I got the almond sandals from Zolucky and they are so pretty. Photos show they are a little brighter in color, but okay, it still looks good. They fit EXACTLY how the model wears them, the toes do their best there. Consequently, I got a size 38 and I usually wear size 8 (US) shoes, I think universally if all sizes were increased by half they would fit me even more comfortable because my feet feel like they are spilling. BUT nonetheless, it is really very beautiful and I do not regret buying it, it can dress me classy or be casual. They are the perfect pair of sandals and I think I will buy a different color pair in the next order!
The dresses at Zolucky are amazing colors for this season and I love every piece. I just got my package earlier than expected and they are lovely.
Always happy with the clothes from this online boutique! Good prices, good quality, and hassle-free I can really recommend Zolucky! :)
I have ordered a number of blouses and shirts at zolucky and they were all super cute. The delivery came super fast and the quality was excellent. I will definitely ask for some more!
When I received my order from this website, I put everything on to test the quality and it is nice, the fit of the dress is good as I ordered a size up to my normal size!
I ordered different colored blouses here for everyday use at my work, I loved them all! Now I also use them on weekends, they are very bright and their color is very bright, I was very happy
I bought some nice sweaters and dresses at Zolucky, I am totally satisfied with their service and ease of purchase, the size is correct.
Overall, Zolucky has good quality clothing at a reasonable price. The shipment was reliable and takes about 15 days to reach my country. It may be a bit high, however I love the selection and styles of their entire clothing collection!
I made my first online purchase with this online boutique and when it arrived I was very impressed, to be honest I was not expecting much quality, but I was wrong! I am very happy with my dress, it is soft, appropriate size, very good quality, the print although light, is very striking, I will continue to buy online here without a doubt!
Sometimes it usually happens that there are problems when buying clothes online, but the way in which those responsible for the web react is what interests me. As happened to me in Zolucky! The return of my shoes was processed as soon as possible, with the credit in my account and the shipping costs fully covered! Very efficient! 100% satisfied with the service received from this online boutique.
Fantastic dress I bought at Zolucky! The website is very friendly and easy to use! :) I couldn't have asked for a better experience! I will definitely buy here again!
Thank you to this clothing website for your fast and efficient service! They have been as charming and dependable as the dress I bought from them! Definitely I will repeat as a customer! :)
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

