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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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This online boutique and its designs are always very beautiful and unique when I need clothes for some event or just go for a walk on the bay. Excellent customer service as always... Thanks!
I had a wonderful experience with this online store. I paid by PayPal and I accidentally selected the wrong address. Customer service helped make sure everything ran smoothly and was redirected in the right direction. Quick response and amazing professional service from Zolucky. Things like this are the reasons why I will become a regular buyer!
Unfortunately, service, quality and trust don't seem like a priority on many websites these days, but Zolucky is the exception! They have sent me my new dress, the size I chose, very good quality, and without complications or excuses! It was absolutely amazing.
I ordered a gorgeous dress online at Zolucky, the size fit me perfectly. I received a very interesting discount to buy another item. They were very helpful, personable, and professional. I will definitely buy again here!
When I received my order from Zolucky, I was amazed, the dress is beautiful and the tops are to die for!
The clothes are very nice and the prices are great, I also buy a pair of flat sandals from this store and they are really cool.
This boutique on the internet has the most beautiful outfits, I buy them two pairs of sandals and 3 jeans and 1 blouse, and all that is wonderful, I really like this online store
I am a new customer of Zolucky, I only made a couple of purchases, a dress and a shirt, I hope to do more! I love this online store.
My order arrived on the day stipulated by the website, even a few days before. My experience with them is very good. The quality of the dress is perfect, better impossible
I like this online clothing store because the style is so unique, I loved the style, but just put it on my favorite web pages
Not bad. The website is easy to use and the quality of the products is also great. I think I'll make an order again
Zolucky became my favorite online boutique. As a working student, I make sure to invest my money wisely. With great clothes, fast delivery and cheap prices, I always come back without regret.
The website is designed to be friendly and helpful, but not pushy. Incredible clothing deals and costs, lots of designs without being crammed with presentations.
I trust zolucky because it is the 3rd time that I make an online purchase here, the payments are safe and the clothes are beautiful.
Zolucky was an exceptionally good clothing store on the internet that I really liked. I bought shoes, a dress, and more to wear this summer.
The girls at this online boutique are generally very willing and ready to help. I love clothes and I have some timeless pieces from this store. By the time you take care of your clothes, clothes last quite a long time.
Well designed website. Overall, I am very satisfied with my dresses for the price I bought them, I would definitely recommend these website to someone who is looking for clothes on the internet.
ZOLUCKY HAS ALWAYS BEEN CHARACTERIZED BY PRETTY CLOTHES THAT SELL ON THE INTERNET, I AM A FREQUENT CUSTOMER AND CAN RECOMMEND THE WEBSITE TO ALL NEW GIRLS BUYERS ;)
Some websites misrepresent the product or do not ship it. But Zolucky is quick to fix the problems if there are any, as it happened only once to me, all is equally great here!
This website gives you a shot for your money! The clothes are so good, at a very decent price. They are put up for sale very generously and the delivery is super fast.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

