Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered two sweaters. They came when promised and looked exactly as they appear on the website. Very satisfied with Zolucky's online service.
My order has arrived, an impressive shirt, the delivery was easy and fast, especially since it was earlier than expected. I was impressed, I thought it would take longer for it to be an online purchase.
The clothes in zolucky are great and the order arrived on time. I appreciate the thank you note for the purchase. I will order again, my teenage daughter loves this online boutique too.
I wanted a dress for a special event. I saw it on this website and decided to give it a try. The dress arrived quickly and in perfect condition. It makes me look divine. Thank you.
The service at the online clothing store was great. The clothes arrived on time and looked like the photos. The dresses are very high quality, especially the material they are made of, the price is not indicative of that, so I can say that it is the same as advertised. For now they endure the use, I decided to buy again.
My experience with this company was excellent. Managed to get the information to send the item back & got my money back. I placed an order that took several months to receive. When I did receive the item, it was not even close to what was advertised measurements have nothing to do with the cheap, disgraceful, poor quality I received. The quality of the dress is extremely horrible, nasty, disgusting They are also about 3 inches shorter than on the model. The quality is VERY poor - about as thick as a paper napkin and plastic feeling. I went online i do the research about company and i found this number plus one--Eight five six three nine three two two two eight --when my line was connected they helped me some with instructions so that i can return nasty back and initiated my money to me, at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed thank you for your assistance in this matter
I love how quickly my shirts got to my house. Great variety, great colors, good quality, it's a perfect internet boutique.
Excellent and clear online boutique, wide range of quality clothing, reliable shipping. This page has become a topic of conversation with my friends.
The online order I made satisfies me a lot. I would like to thank the people who participated in the order, this is a highly recommended website to buy clothes and accessories.
Absolute worst never got 4 item. Sizes are way off material is terrible. Can't return. Supposed to get in 2 weeks. Took over a month for 2 items 6 weeks for 1 and the 4 th never arrived
Although the website has some aspects that could be improved, the quality of its customer service and the design of the clothes I bought make up for it enormously.
I bought here a nice and cheerful dress, very well priced, true to the description on the zolucky website, very functional, I received the order very quickly.
All very well with my purchase on this fashion clothing website, very attentive to the customer and perfect packaging. The very nice blouse, it fits me very well.
Very happy with the dress I bought here, it was a gift for my niece, she liked it very much, very feminine and fashionable. They sent it well too. I would buy online again without a doubt.
The accessories on Zolucky are ideal as gifts, a very original initiative. Good quality with very attentive service.
I have loved your clothing designs, I am always on the lookout for new things. In addition, the website is beautiful, your questions are always answered in a very attentive and personalized way by email. 100% recommended.
Im satisfied with my purchase on this website. Better price than in other pages, good service and fast shipping.
The best option on the internet for modern style shirts. Fast shipping with efficient service. At the right price, I will order a long dress with them again, I hope it is just as good.
Zolucky generated a lot of trust, great prices, numerous elegant options, the website is very well designed and easy to navigate.
I just started using this website to buy cheap and easy clothes, so far everything is fine. I love this online store, for a great customer, they have very nice clothes and very interesting accessories.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

