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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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Good jeans. I bought some good jeans at the beginning of the year in this online boutique, it was easy to find what I was looking for, but I was not sure how the jeans would fit me since I do not have the same body type as the models, but in general the jeans fit Really beautiful
This online clothing store is perfect. The quality and fit are amazing and for the price you get your money's worth. Shipping took less than two weeks, which is really comforting if you have a little time to get clothes for each event
Of the last 5 dresses I bought, I loved all of them. Website easy to navigate, great for the customer when I wrote to them about a sold out dress, but they offered to let me know when it would be available again. Looks like they ran out of many of the dresses I loved
Incredible customer service. The customer service was outstanding. Your dedication to quality makes me want to keep shopping at this online boutique! The range of dresses is impressive. I had the best experience with my order, I will be eternally trusted.
When I needed a refund, the service was amazing! Absolutely impressed with the quick response via email when asking if it is possible to return a shirt for a refund. I have been taken care of and I would definitely recommend this website. All the clothes bought have been of a fantastic quality, I cannot complain about the service.
I really had to have these shoes, only worn them 2 times. Had in my closet on a rack. I was in shock when I seen a reddish color on the white part. I'm so disappointed and angry. These can't be worn. Don't buy these particular style of loafers.
Wonderful online boutique :) I have found the most wonderful dresses here. I got some more clothes like skirt and a cute top for halloween! I was exceptionally surprised by how fast the delivery was and how easy and simple the return process was. I will keep shopping, a wonderful selection of clothes and so easy to shop :)
I love this online clothing boutique! What is there not to love about this website? There is a wide range of clothing to choose from, the dresses are beautiful and highly flattering, and the quality is exceptional! I've had bad experiences with shipping from other online stores before, so I was surprised at how quickly my items arrived. Excellent and efficient service, I will place an order today again at my new favorite online clothing store :)
Favorite online boutique. I shop regularly on this website, they have a great variety of styles and the price of the clothes is really affordable! It is always easy to go back to the Internet and buy something else. I will keep coming back.
Always a great experience! I love shopping with this website. I haven't had a problem and the clothes are always so cute and very affordable. I can understand why many of the other reviewers are upset about the returns because I was a bit discouraged at first when I read that, but decided to take a chance and don't regret it once! You just have to decide if it is the right size for you before buying :)
Gorgeous clothes and impeccable service. I started shopping at Zolucky, which gives me confidence not only because it is a serious online purchase, but also because of the variety of interesting things that I hardly find in the place where I live. I love being subscribed for updates. I love it and I still love it, I would recommend it to all girls who want to be in the latest fashion with high quality clothes at affordable prices.
I love my new dress that I buy from Zolucky, the quality is excellent and it has easily become my new favorite. Customer service is exceptional too, I was allowed to use a promo code even though the discount had ended the day before. I would definitely use this web page again.
Although I always worry about the size and quality of the dress when shopping online, Zolucky will never disappoint. My order always arrive on time, I am always satisfied with everything I have received for now.
If you are looking for a pair of sandals for every day that you can use, in zolucky you will find your answer. I bought this beautiful pair, it was super comfortable and I get compliments every time I wear them. Value for little money.
The shipment of this online boutique was immediate, I finally received my clothes: pants and several blouses. The whole process was perfect.
I recently placed an order in this online boutique, I found a dress design that I had been looking for for a long time and at a great price. In a few days I had it at home, perfectly packaged and meeting all expectations. Online clothing store highly recommended, I will buy again.
Simply spectacular online boutique, the shirts arrived exactly as I wanted them, now I recommend it. Thank you.
When I opened the box, I couldn't believe my eyes. Perfect, this dress is exquisitely made. The lace is so thick and rich. This is my second purchase of a dress on this site. So now I know where to always look when I need a new dress. Everything fits perfectly, I don't need any changes.
Ordering online here is a very pleasant and easy experience. Customer service was very patient and helpful. The whole process was excellent and very helpful.
This online clothing and accessories store is amazing. They deliver very efficiently while delivering exactly what you ordered. The size guide on the website is very accurate, I am very happy with everything.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

