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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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This online boutique always offers an excellent service for buying clothes online, and its seasonal discounts plus its occasional additional discounts make it worthwhile. Thanks again for your impeccable quality and excellent communication.
Very efficient and friendly customer service. Real people write to you to help you. Wonderful online boutique with beautiful and fashionable clothes.
A quality online boutique, with styles for all girls. So far the best is the price and quality. They are the best, I have been very satisfied with the first purchase.
This company doesn't deliver what it posts on its site. I ordered 2 items that had an IVKO label in the ad. There should be a law that prevents displaying one thing and sending something quite different. I ordered 4 other items also. All are very cheap knock- offs and are very poorly copied at that. The items must be returned to China and it is not an easy go. Very disappointing!
I ordered 2 jumpsuits online, they arrived in about 2 weeks. I was very happy with the purchase considering that buying clothes like the one here in a mall would cost more than 100 each.
I read the reviews, they are varied, but I couldn't be happier with my purchase at this online boutique. Easy to use site, just beautiful clothing styles. My new skirt looks great, I don't wear it yet, but it looks like it will fit me. Very good workmanship with much better price.
Buy a dress online here. Size as indicated in the size chart, it is exactly as the picture shows. It took 20 days to get to my house. I have used the site again to buy clothes for my sister.
Awesome online clothing shopping destination! I have bought several times in this online boutique. Always easy and delivered on time. I will definitely recommend it to my friends and will buy again!
Online shopper here for the first time and was very impressed with this website. The skirts arrived super on time and the size was perfect. I am excited to shop online with confidence again. It was easy for me to find what I wanted and it had a wide variety of patterns and styles.
The shirt I received was a cheap knockoff of the shirt pictured on the site. I carefully compared the shirt I received to the shirt in the picture. Even the tag was different. Beware of ordering from this site!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I got a cheap replica of what was pictured on their website. When I tried to get a refund, they said the most they can refund is only 50%. What?!? Can you say SCAM! STAY AWAY!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email, but we didn`t hear anything back from you. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I absolutely adore this new jacket. The quality is great for the price. Very elegant, warm, warm, it is amazing. I love it and can't wait to wear it to my cousins party.
I discovered that shopping with this online boutique is very easy and fun. Their fashions are modern, made with quality materials (in general) and also suit older but elegant clients. I can recommend them because they also have a great hassle-free return policy.
Fast shipping and nice clothes on this website. I needed to return a product and the customer service was very good and I was quickly issued a credit that was easy to use :)
It is very easy to navigate this clothing website. I found what I wanted quickly and received it in a few days! Very impressed with the quality and service!
The top that I bought on this website is made of a high quality material, unfortunately it did not fit, the process would have been easy to change but I ended up giving it away because it was so cute.
I love my white skirt, here they offer such a fast time between purchase and shipping. Without a doubt, this is a very customer-focused online boutique.
I have found that this online boutique has a good range of clothing sized correctly according to standards. Your customer service team immediately messaged me when I had an inquiry and the product arrived in excellent condition. The service makes the online shopping experience worthwhile.
True to size and beautiful dresses. I have been ordering this boutique online for a long time and they never disappoint with their clothing range! The best place to buy clothes on the internet
The shipping is so good, it arrives so fast and the quality is excellent! Good variety of clothes and quite good prices. The only problem with this website, shipping takes a little while, between one and two weeks, and the anxiety kills me! The shipping is so good, it arrives so fast and the quality is excellent! Good variety of clothes and quite good prices. The only problem with this website, shipping takes a little while, between one and two weeks, and the anxiety kills me!
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!