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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Zolucky caught my attention with a comment made by a youtuber, so I searched the site and placed an order, each outfit was so good! Im happy with my clothes!
In this website we girls can find things that we cannot find in another online boutique, and that is what I like and why I have been ordering it for more than a year.
They have very original, different clothes, very good quality, excellent customer service, fast shipping, prices, I am delighted with my online order
Very cool, very original and special designs. The quality and size of my dresses are normal. I have only bought 3 times online here but I am satisfied with the experience, I will surely buy more.
The package arrives very quickly, everything is correct and as requested. Prices consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful. You have to think about the size that is requested, the delivery time of the order is the only thing that I would try to improve. It is sometimes difficult to find the right size on the internet, but here I had no problem.
I love this beautiful sweater. I'm happy with the quality, the great stuff, and it's not too shiny. The texture is thick and it looks classy, I love the color.
I am so happy I decided to buy this beautiful online clothing site. I was really skeptical as I had never bought from this website before and the reviews were mixed. When my dress arrived, I was not disappointed! The dress took forever to ship, but they did a great job responding to my emails and updating me on the status of my dress. Thank you because it arrived on the promised date.
My skirt is beautiful and comfortable. Very well made, shipped on time. I will definitely order from this online boutique again.
The socks that they sent were not like the ones pictures in their advertisement on their website. The socks I received have a heavy seam where they were sewed together which runs all the way down the back of the sock and continues to the toe running right under the length of your foot so you would have to walk on the seam. I found them very uncomfortable because of the seam. The socks are not hand knit like their picture shows. It was knit flat by a machine and then sewed with a seam all the way from toe to top. The photo on the left shows the socks that I received and the photo on the right shows the socks that they advertised.
I liked the quick service and the dresses I ordered are beautiful and elegant. My only wish is that they were a little longer
The tremendous variety of designs is what sticks to my head. This online boutique has so many choices in clothing and accessories that it was amazing to be able to find exactly what you were looking for. Delivery was quick and smooth
Spectacular online store, I have not received more than an excellent service from this website, my order was handled quickly and efficiently. My follow-up questions about discounts were handled equally well. I can't wait to put on my new dress
This is the third time I have bought clothes online at Zolucky in less than 3 months. I am not that good with computers and I always have problems. I can't tell you how many times I've asked for help. They were very helpful and patient with me. The clothes look a lot better actually. Thank you for always being helpful, professional, and quick to respond
DO NOT BUY FROM ZOLUCKY. I ordered 10 shirts and 3 pair of socks. The order came back in 5 separate shipments over 2 weeks. 5 of the shirts sent were different colors from the ones ordered. The 2 hoodies that I ordered were plain t-shirts. One pair of socks was not the color I ordered. I emailed Zolucky to tell them I wanted to return a number of the items. They said I would have to pay the return shipping to China even though all the items were shipped from San Francisco. They also said the return process would take a long time. They then then offered me a 15% rebate on the items I wanted to return. THEY ARE SCAMMERS. DO NOT BUY THEIR PRODUCTS.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I needed a dress to get back from my university after the pandemic. Fortunately, a fellow student recommended this page. My order was placed on time without any problems.
Great variety of clothes and other products to see me cute! And also great offers. The range of clothing and products is excellent, as well as the reliable and safe purchase. The website offers great deals. My shirt arrives in good time and in good packages. It was also nice to have received little surprises.
The best fashion store on the Internet. I have been shopping recently and I must say that there has never been a time when I was disappointed in your clothing and accessories. They offer a wide range of fashion, it is really difficult to find good and reliable fashion stores on the internet, not to mention they are often heavily discounted!
Great website! I love the products and the fast shipping! Always so excited when my clothes arrive! I can't wait for my new order to arrive!
The service at this online boutique is great, one of my shirts was a bit badly printed, which I didn't like. I sent his customer service team an email with photos explaining what had happened and he was quick to respond and offered to reorder my order at no additional charge. The new clothes arrived in just a few days and they look great. They definitely care about the customer and the quality of their products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!