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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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My online order here came pretty fast. The fabric of my new blouse is of good quality, no matter how much you stretch it, it is not transparent. In case someone likes it, it is a size L and Im a tall person with a big bust.
Here are some really helpful Designers who go the extra mile to create trendy and modern clothes, pretty dresses, and great service at this clothing website.
I like the jumpsuit I ordered on this page because they have a durable fabric. They hold well what they have to hold. They are long to the ankles and the pockets are very practical and spacious. Posts look great and are comfortable
I can't say enough about this website, firstly I would like to congratulate you, something that is becoming a dying art on the internet and secondly, for the iconic design of the shirt I bought, I love it!
Easy to use website. I love the variety of clothes with fabulous quality and beautiful accessories, delivery is fast even in pandemic. Less than a third the cost of other sites, I have already recommended this store to many of my friends.
The online service of this website did everything possible for me, the clothes were of great quality, the purchase was very fast. I couldn't recommend it highly enough compared to the quality of other online clothing stores.
Accidentally came across this website when I got to the point of frustration when I couldn't find clothing suitable for my size on the internet. What I love about this website is not only the slimmer person, but it also gives an idea of the garment for a larger size. My first online purchase here was perfect!
I have shopped on the internet here several times. Clothes perfect that allow me to buy very modern clothes updated all the time! The delivery speed is also fast.
Website with easy to navigate interface with promotional clothing on display. Wide range of designs and fashion accessories always in stock. Quick and easy delivery, I definitely like this online boutique a lot.
I bought a shirt for my sister to wear to graduation. We measure it and choose the size according to the size chart. I usually don't like to order clothes online because I prefer to try them on before buying, but they fit her perfectly and were of good quality. She is excited to use it. When I had a question, I received an answer that same day with all the information I needed. Would definitely buy here again!
I was very disappointed in the quality of the clothing from Zolucky. What I purchased looked nothing like the pictures. The description says a "cotton sweater" but when it came it was a very thin cheap polyester. Another dress I purchased had a similar description. The picture looks like a soft flowy cotton but is actually a very cheap polyester with no weight. I will not buy from them again.
I ordered 5 items from this website and they are all TERRIBLE. Unfortunately, I didn't read reviews until after the clothes arrived. They are basically not returnable, otherwise I would send them all back. A total loss of money. The clothes are a cheap knockoff of the items pictured. The fit is terrible. The quality is the lowest possible. The photos show nice variations in the fabric and fancier seems. The actually clothing doesn't have any of this. What appeared to be a sweater was actually white polyester with printed design color on it. Felt more like a Christmas decoration. Do not buy anything! This is a scam.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us to complete your return process.
We`ll take care of your request, we`ve sent you our solution by message, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
The clothes looked great online, stylish and different than the items I've seen before. My order took a long time to arrive. When it finally did, I was dismayed with the quality. They all looked really chinzy and the fits were not good. The sweaters are thin, and a cute neck scarf is too complicated to assemble on myself. I decided to return the whole order of 6 items. I had to email a report of each item and why I wanted to return it and to wait up to 48 hours for a reply. The reply came fast, though, only to tell me that it is very difficult to return since the return has to go to China! They offered a 15% return of my money in case I didn't want to go through the cumbersome and risky return to China. I will take the 15% and also will fill out an unsubscribe for future emails from them.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
When you put in tracking you find that every item was sent separately and it is a nightmare to try to keep track of all the different orders and when they will arrive. Some seem to have stopped at one location and be stuck there for a week.
Thank you for your feedback.
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
You can track the status of your order here https://zolucky.com/order-query. If you have been unable to check it, you can contact us and we will help you check.
We found that your order was successfully delivered on October 20,21 and November 2, hope you`ve received your order. We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
The blouse is the same as in the photos on the website, it arrived very quickly at my house and well packed, in addition they kept me informed of the delivery by email, highly recommended.
Fast shipping and nice clothes. I needed to return a product and service was very good and I was quickly issued a website credit which is easy to use :)
Easy access to the website and by email (too easy:-) I know what designs I like from zolucky and they fit me well. Excellent online service when I have needed it. All well done.
I love ordering clothes from this website. The blouses are of great quality and the shipment is always punctual. I really recommend the service.
I really liked the clothes that I bought at Zolucky, although one of the dresses is a bit bigger than I thought, I liked it a lot. Normally I order size M and this time I order L. I'll remember it for next time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!