On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I bought a sweter and a two piece set on this clothing website. When I received it, the shipment exceeded my expectations. Each clothing came in its individual bag, which I think is a nice touch.
My pants were so easy to buy that I can't explain how amazing and versatile these soft touch joggers are, so comfortable for all uses, including high quality fabric.
Im delighted with my recent purchase of sandals from this online boutique, they are made in an absolutely beautiful (and very dignified!) Way, but above all, I was impressed by the helpful, prompt and attentive service. The personal touch is greatly appreciated.
The online process to buy clothes here is simple, the clothes are incredible. I have not had any problems with any of the deliveries. They are always reliable and I have found that deliveries are on time.
Excellent online boutique, quality clothing and also different. I love its unique style, clothes adapted to our time. Everything I bought feels great, there is no friendship that does not comment on my outfit, I love it.
Shipping was fast and the dress looked exactly like the picture. I will also order a dress for my daughter, as we will be attending the same event; I can't wait to wear my dress!
Zolucky's return site is China, if something does not fit you must pay return postage with tracking, probably over $60. The tops I purchased were only remotely like the picture. I would never have purchased them if the picture was accurate.
I purchased about $125 worth of clothing from this company. I recognized the advertised clothing from Zulilly and thought that the same clothes were probably sold by different companies. The return policy read that the items could be returned 15 days from receipt but not to the San Francisco address listed. The items arrived in two parts. NONE of the clothes were what I ordered, but were all cheap knock offs of the advertised items. When I contacted the company I was told I had to mail the return items to CHINA! I responded that the companies practices were dishonest and unethical, but received no resolution. I dropped the ugly clothing at the nearest thrift store. It is close to halloween, so someone might want them.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
Items need to be returned within certain date period. You can learn more about our return policy here https :// zolucky. Com/information/Returns%20%26%20Exchanges
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I never stop shopping at this online clothing boutique. The quality and the price are very good. Highly recommended
This online boutique has incredible service. They treated me with respect when I wrote to them and my purchases were always on time and perfect. Besides getting a great price, they treated me very well. I'm always looking for good deals and this website has great options for buying clothes.
My new favorite website! I love him so much! Beautiful clothes and low prices, perfection! I recommend it to everyone.
This is one of the best Ecommerce sites I have come across to shop for clothes. I bought many things for me and my sister, She was impressed with me. I will recommend it, you have to try it.
My clothes were delivered to me on time, as indicated. I have purchased clothing from this website twice and each time I had a question it was dealt with in a timely and pleasant manner.
I love Zolucky. The dresses, the service, the shipping, the quality, everything... I am so happy I found this clothing website.
I ordered merchandise for holiday gifts, about 20 items. The 3 that i ordered for myself didn't fit. 4 items weren't delivered. I would not give the gifts. The quality was awful. I would return everything if it wasn't so difficult.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us ([email protected]) to complete your return process.
We tried to you contact you by message, but we didn`t hear anything back from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Purchased for my wife. Poor quality material. Products not as pictured on thier site. Order came in three different shipments over three weeks. Return policy is 15 days after shipment arrives. Cannot wait for everything if you want to send something back. High price to ship back to China. Stay away from Zolucky, shop somewhere else, anywhere else.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
Items can be returned within certain date period, buyers are responsible for return shipping fee, you can learn more about our return policy here https :// zolucky. Com/information/Returns%20%26%20Exchanges
We`ll take care of your request, we`ve sent you our solution by email/message, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
The tremendous variety of clothing designs at Zolucky is what sticks to my head. This online boutique has so many choices in clothing and accessories that it was amazing to be able to find exactly what you were looking for.
This online clothing store is very interesting. I appreciate the time and love they put into creating my dresses. They are efficient and use their creative ingenuity to carefully select designs and prints.
I just made my first purchase at this online boutique. It was easy to order, the clothes are true to size, and the quality is good. In addition, the order came quickly, the experience was pleasant.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email/message, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!