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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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I can always count on this website to filter just the clothing styles for me. It's the only place on the internet where I shop! Now that I'm looking for blouses and skirts to get back to my work, I'm ordering them from here.
I love almost everything on this website. I look forward to the sales of the latest collections to be able to pay for these various sexy pants and dresses. Very good customer service, the website was quick to send me my last order even in pandemic.
It's rare to find a website with which you have such a positive experience. The customer service is very friendly and helpful. Using this website has always been easy, applying a coupon code to an order has also been handled quickly and courteously. The free returns are amazing. I am very happy with this page and I think many online stores could learn a thing or two!
Can't beat your free shipping and return shipping labels already attached. Makes shopping for clothes online easier than going to the physical store!
I love shopping at the seasonal discounts section of this website as they provide me with great outfit ideas based on the event I'm going to. I want everything, They have free shipping and returns all the time, so they make online shopping easy.
Fast shipping, easy returns! Definitely one of my favorite shopping websites. They provide tracking information and wear high quality clothing and shoes.
VERY fast and free shipping and if you can find a coupon code it's a good deal :) I bought a dress from this online store and I can't wait to buy more
Wrong sizes on all 4 items.
I ordered cotton and all 4 items were not cotton and they didn't even have labels showing the material.
3 of the items weren't the items i ordered.
Never again.
No return labels. To return was 70$ on a $111 order.
Never again
The merchandise from this company is lovely — when it finally arrives. Their shipping policy states that processing time is 3-5 days with an additional 10-18 business days for shipping.
I ordered on Sept. 11. Processing continued — with no direct communication from zolucky except when I submitted several requests for updates — until Oct. 17. So, short processing time is greatly exaggerated.
The shipping time was indeed done promptly.
And as I said, the items I purchased appear to be lovely.
All things considered, I won't do business with this company again. Too much aggravation.
I bought a blouse and a skirt not long ago on this website. They are true to size and of great quality! I love this website, super affordable and up to date on their latest trends
I can't believe the prices on this website and once I received my order, the quality is very good! I already ordered and everything was amazing again! I can't wait to add new things to my closet!
Brilliant website, with excellent service and a wide variety of clothes! My best friend and I would not use another online boutique other than this one!
I have not after a month received all of my order. One item that I did receive does not match the picture or description! I order a cotton coat with a flared skirt. I received a straight long sweater made of nylon. Company said it is the same item.
I will never order from them again and I will tell everyone not to as well
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I found a pleasant surprise on this website, I got a gift for my graduating sister, I was happy with the style and elegance of the dress.
Happy with the overall online experience, the size was too large and a change was necessary, the team was exceptional in terms of sharing and knowledge of fashion and clothing, highly recommended
The dress is fantastic, the price I paid was so affordable that I did not compromise on the material or the quality of the dress. Everything fit perfectly on my body, the quality of the material was incredible, the color and style of the dress were exactly like the photos on this website.
I ordered a bunch of stuff that showed up looking nothing like the pictures. It was very cheaply made with cheap material. Again, nothing like the pictures. There's a reason why you can't reach them by phone.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us ([email protected]) to complete your return process.
We tried to you contact you by message, but we didn`t hear anything back from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
The clothes look cute in the NY Times advertisements. However, they are of cheap quality. The boots have no arch support at all. The dress I ordered was totally shapeless. The coat is very lightweight. The buttons are good. I wanted to return two of the items, but was told I had to pay the shipping and customs duties to Guangzhou, China. I was offered a 15% cash refund. Given the lack of alternatives, I accepted that.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Brilliant clothes and the best quality and price I've ever seen. Highly recommended. User friendly website. The buying process is also easy and hassle-free.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by message, but we did not receive your reply. Looking forward to hearing from you.
We have been committed to providing customers with better service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!