Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Amazing and easy to use website! Great free shipping for group clothing purchases and you have a wide variety of options to choose from! Will definitely buy again in the near future!^^
Effective and efficient. Such a simple yet efficient website for browsing and shopping for clothes! All transactions are done quickly and smoothly. I will definitely recommend this website for those girls looking for clothes!
Very good service. Any problems you have had before with this website were quickly resolved by friendly email workers. Definitely the place on the internet where I buy clothes for great prices and excellent customer service.
Perfect! Clothes with fast and easy shipping! I love shopping on this website. They have such a wide range of clothing designs that I don't need to look anywhere else.
Great online store with great selection of clothing, reasonable prices, free shipping for orders over a certain amount, I don't remember how much. Highly recommended, can't wait for my package to arrive, I look forward to it next week
Good selection. I found it to be the easiest website to shop for and it has a great selection of clothing. I just made my first purchase, it is exciting to receive it so quickly!
The package arrives very quickly, everything is correct and as requested. The prices are consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful. You have to think about the size that is requested, the delivery time of the order is the only thing that I would try to improve. Sometimes it is difficult to find the right size on the Internet, but here I did not have any problems.
The quality of the clothes in this online boutique is excellent and both the images on the web and the description are true to life. The size fits the measurements well. The clothes I ordered are beautiful, the communication with the online store is good, and the shipping is fast.
Very happy and satisfied. Very good material for my new blouse, I had no problem with the sizes, even considering that they were not clothes for me, but for my sister as a gift. What you have to do is be guided by the indications of measurements according to size. And meter in hand, choose the right size, the design is very beautiful. Remarkably, the day arrived that indicated that it would arrive. A success without a doubt, it is already a reference store.
Delighted with the purchase here and the speed of delivery of my new dress, I really like the style, as well as the fact that the order arrives at my door.
Very cool and very original and special designs. The quality and size of my dresses are as expected. I have only bought 2 but I am satisfied with all of them, I will surely buy more on this website.
Everything perfect in this online boutique. The dress I ordered was sent perfectly packaged. The order arrived in a very short time. Highly recommended
Spectacular online fashion and accessories store, I get cheap clothes of excellent quality, I recommend it, especially the dresses!
I must say that I had a good experience with this website. I ordered a neck accessory. I have no complaints about the delivery time. The item was as described and I am happy with the quality. I cannot understand that many people have had difficulties with this online boutique, my first experience was good. I will buy again.
I ordered sweaters and blouses here, I received them after fifteen days, they were the same as in the photo on the page, the size suits me a lot.
I really love everything about this website. They are such cute clothes and I am absolutely in love with my sweater. It is really comfortable and soft. The price is probably fair, neither too expensive nor too expensive.
I bought a coat from this online boutique. The quality of the clothes is good. There is no shipping cost, that's great. I love the designs and the constant updates.
This is my favorite online clothing store. Almost a year ago I started shopping here and I always appreciate the quality and good information you have on each clothing!
I must say that I have a very different opinion with those who see this online store negatively. I bought three dresses from this online boutique and had a hassle free purchase and had the opportunity to interact with the amazing staff via email. I would surely buy again and again without hesitation.
I love this online boutique, I never had problems with them, the delivery is always on time! The quality of the clothes is good compared to the prices!
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

