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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

Idaho
1 review
2 helpful votes
Follow J Z.
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Do not buy from this site
December 17, 2020

Clothing looks good in pictures and at first I thought all items were pretty cute, but material is screen printed on polyester nylon, not tee shirt material. Sweatshirt material was also screen printed to resemble sweatshirt and colors were awful, not even close to what was on Website. I ordered 3 tops and all were bad They offer returns but BEWARE you have to pay shipping to CHINA! Response from seller is slow. Sizing is way off one top to big the other really tight and I ordered all the same sizes.
I will never shop this site again.

+1
Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 17, 2020
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

GB
1 review
0 helpful votes
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I have already bought quite a few things on this website and have never been disappointed. Shipping is super fast and their support team is also really helpful if you're ever in a bind.

Date of experience: November 17, 2020
Arizona
1 review
0 helpful votes
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Good selection!
November 18, 2020

I found it to be the easiest website to shop for and it has a great selection of clothing. I just made my first purchase, it is exciting to receive it so quickly!

Date of experience: November 16, 2020
Georgia
1 review
0 helpful votes
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Fantastic!
November 18, 2020

I love shopping on this website! Fantastic designs of amazing clothes and accessories. The prices are reasonable. Also, the website is easy to use :)

Date of experience: November 16, 2020
Georgia
1 review
0 helpful votes
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I have always bought clothes and accessories online here and the delivery and shipping process is always fast. I love it because they have so much unique fashion that I can't find online anywhere else. Also a lot of discounts, which is very tempting to buy more! :)

Date of experience: November 16, 2020
Georgia
1 review
0 helpful votes
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I just received my package from this website today and it has been about a week, well 9 days to be exact, but it is said that delivery must take between 7 and 14 days for them to do what they promised so I am satisfied. All the clothes I bought are received in the expected quality.

Date of experience: November 16, 2020
California
1 review
0 helpful votes
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Great variety of clothes.
November 18, 2020

One of the best things about this online boutique is the fact that they have a huge variety of clothing designs, it took days to go through everything! I usually buy the clothes that have feedback to make sure the quality is good. Overall I would say this is a website worth visiting as it has a great variety of products and reasonably fast shipping.

Date of experience: November 16, 2020
GB
1 review
0 helpful votes
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Excellent I've been shopping at this online boutique for years and have always loved the incredible variety of items. Truth be told, some of the clothes here are cheaper than other websites, but for quality, it is better worth buying here.

Date of experience: November 16, 2020
California
1 review
0 helpful votes
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Online boutique with fast transactions and great clothes. The jumpsuit would be my favorite among all. They are very comfortable to wear and fit my butt perfectly. I have not found a similar design as good as this one.

Date of experience: November 16, 2020
Iowa
1 review
0 helpful votes
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Long time waiting for pages to load. Mens section stinks.
Consider adding a 'note' page to send along with gifts.
Provide a place for 'billing' address and 'shipping' address.
Most decent places provide these things.
Edit 11/29/20: Will never do business here again.
Shipping is main reason but I am finding service is non-existent.
What they say and what they do is two different things.
Buyer Beware!

Date of experience: November 15, 2020
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Our ordering steps are not very complicated, we will always think of ways to make online shopping at zolucky easier.

When you encounter problems when placing an order, please feel free to contact us. Any problems, you can email [email protected] for further help. You can also chat with us online.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Illinois
1 review
0 helpful votes
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I ordered a couple of items which looked great on line. One was a multicolor sweatshirt - I received instead a polyester T-shirt, baggy and with no shape. Same with a COTTON T-shirt - I received a polyester, baggy T-shirt. A third item was supposed to have a lot of detail on the sleeves and neck line - instead I received again a plastic resembling T-shirt with a print that imitates the detail. DO not waist your money!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2020
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Hungary
1 review
0 helpful votes
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I love it!
November 15, 2020

Literally this website has all kinds of clothes and with such good prices. The reviews are always great and the size charts are also simple and easy to read.

Date of experience: November 15, 2020
Arizona
1 review
0 helpful votes
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Excellent experience!
November 15, 2020

I will never have to leave the house again! I came across this website when I was looking for new styles of clothing on the internet, I am so glad I found it. AMAZING!

Date of experience: November 15, 2020
Indiana
1 review
2 helpful votes
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Scam Customer Service...
December 15, 2020

I ordered nine (9) items...
It's been over a month and received two (2) packages, bringing five (5) of the items.
Two (2) shirts are the wring size.
A pair of socks do not match the color ordered.
And the purse resembles something from a Halloween costume: Very small and cheaply made.
I contacted customer support and was told they will try to do better on my next order.
Zolucky stated they could do any exchanges or returns on this order.
So, basically, you are stuck with what you receive, even if it is not what you ordered.
I would not order anything from this scam outfit!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2020
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

GB
1 review
0 helpful votes
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Great first experience!
November 15, 2020

The website is easy to navigate, amazing clothes, very happy with the service so far. Will buy again from this online boutique.

Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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Easy ordering, great discounts, great clothing! This was the first time I ordered, I hope there are more times to come! Cool styles on the website.

Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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We can buy the clothes I want online. Sometimes I buy items online here because I find it very difficult to buy fancy items in my city. This online shopping process is fine, nothing has a problem.

Date of experience: November 14, 2020
California
1 review
0 helpful votes
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Unique and elegant!
November 15, 2020

It's rare that I find clothes on the internet that I like. This is the first website I have come across full of unique yet versatile clothing that I can wear for almost any function and look comfortable and sophisticated. The clothes are of very good quality and the order is simple. I now do most of my clothing shopping on this site.

Date of experience: November 14, 2020
Florida
1 review
1 helpful vote
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Zolucky
December 14, 2020

I agree with every one of the bad reviews DONT ORDER ANYTHING FROM THEM after waiting almost a month only to receive the worst clothing ever all mis-sized I don't know who they're sizing this stuff after but the selves are all so long and the chest areas way to small maybe they'll fit apes also the fabrics are horrible some really cheap cheap ones I never felt before what a waste of time and money also a huge hassle to return anything you have to pay to return it DONT WASTE YOUR MONEY

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2020
GB
1 review
0 helpful votes
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Recommended website.
November 15, 2020

Recommended website. I love the wide range of clothes, it suits my style and size. They do special discounts quite often that make the purchase even more worthwhile

Date of experience: November 14, 2020