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Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Dress
November 27, 2020

My cousin gave me a dress bought in this online boutique. It is long and the fabric is very soft! It has a shape that fits very well at the waist as seen in the image, I am very happy with this detail.

Date of experience: November 26, 2020
Indiana
1 review
0 helpful votes
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Billing Problem
December 26, 2020

Zolucky charged my bank card for an order I did not make. I have been arguing the transaction for 2 days and they are saying my bank is at fault which is not true. My bank would not make a payment unless Zolucky processed a payment transaction.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 26, 2020
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback.

We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Sorry for the inconvenience caused, sometimes payment failure may be caused by network problems or the risk prevention mechanism of your card issuer, we recommend you to try multiple times.

If you encounter difficulties in payment, or cannot complete the payment, you can try to change to another card, or pay with the PayPal balance. (The card is just used PayPal as a guest to send the payment to us. PayPal is the intermediary to transfer the payment from credit card or debit card to our PayPal account.)

Any problems, you can contact our customer service [email protected] for help. You can also chat with us online.

We`ll keep improving our products, delivery and service.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Illinois
1 review
0 helpful votes
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Excellent
November 27, 2020

The quality of the clothes offered on this website is very good, the price is quite fair with the products offered and even the discounts are excellent.

Date of experience: November 26, 2020
California
1 review
0 helpful votes
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Suitable place for online shopping. I am very happy with this website. Clothing of wide design with good quality and cheap prices. Now, I'm not going to go shopping in a physical store, everything will be online!

Date of experience: November 26, 2020
Pennsylvania
1 review
0 helpful votes
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Satisfied
November 26, 2020

I am quite satisfied with the range of clothing in this online boutique. But every time I have tried to buy a white sweater with the style that I like, it has been sold out, I have to be faster to choose and decide!

Date of experience: November 26, 2020
Alaska
1 review
0 helpful votes
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This Chinese fraudulent company will steal your money and send you cheap knock off clothes dipped in formaldehyde that will literally make you sick. Scam located in China, clothes are very poorly made in quality of material and manufacture. It is bait and switch. Photos of clothing line is nothing like what you receive. Likely made in a Chinese sweat shop, not properly stitched and the stiches don't even line up. Mass quantity production with no quality control. Zolucky will not refund your purchase because they are in "China". China shopping offers no refunds, so BUYER BEWARE. Do not buy anything from China. Zero quality control of manufacturing in China. These items are garbage and that is where you will place them when Zolucky informs you they can't be returned to China for a refund. Should be called Unlucky clothing. Don't be caught by Zolucky, they are catfishing the internet for credit cards they can scrape. They deserve a ZERO rating on both quality and customer service. The only way they can stay in business in to lie about the clothing, use slave labor for manufacturing and refuse to provide any refunds. The website includes plenty of "satisfied customer ratings" which are all completely false. They scam about their own feedback. RUN FAST AND RUN FAR AWAY FROM THE CHINESE RETAILER!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2020
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Nevada
1 review
0 helpful votes
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Amazing
November 26, 2020

Amazing! I will buy from this website again! I love how cheap all the clothes are, but still have good quality. The size guide is also very easy to follow, so no mistakes can be made.

Date of experience: November 25, 2020
New York
1 review
0 helpful votes
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Great online clothing
November 26, 2020

Great online clothing shopping platform. I highly recommend the clothing section as it is very useful and easy for busy women like me. The entire purchase process was quick and easy. Fast delivery.

Date of experience: November 25, 2020
Pennsylvania
1 review
0 helpful votes
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Perfect!
November 26, 2020

Perfect! Great variety of clothes. I love the website, it offers a great variety of products and brands. I love the review system, we can read the reviews before we buy each design. The payment process is easy and payments are accepted with multiple methods.

Date of experience: November 25, 2020
Colorado
1 review
0 helpful votes
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Website is so good!
November 26, 2020

First time shopping online! This website is so good! My friend recommended it to me! I loved the experience of buying clothes online. Shipping is a bit slow, but still worth it.

Date of experience: November 25, 2020
Nevada
1 review
0 helpful votes
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Beautiful clothes
November 26, 2020

Beautiful clothes, beautiful and super comfortable at a good price, what more do you need! Also, the site is easy to use and finds what you are looking for.

Date of experience: November 25, 2020
West Virginia
1 review
0 helpful votes
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Excellent website
November 26, 2020

Great internet clothing shopping destination. Excellent website for fashion and small clothing, products are really good. You should check the reviews to be sure.

Date of experience: November 25, 2020
New York
1 review
0 helpful votes
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I am a regular customer
November 26, 2020

I am a regular customer and I am very happy with their online service, price, speed of delivery and the fact that they carry good quality clothing. Recommended boutique online!

Date of experience: November 25, 2020
Texas
1 review
0 helpful votes
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Very easy
November 26, 2020

Very easy to navigate site, great variety of clothes very satisfied with the quality and especially the very fast service. I will buy you again.

Date of experience: November 25, 2020
New York
1 review
0 helpful votes
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Very satisfied
November 26, 2020

Very satisfied with all aspects of the ordering system of this online clothing boutique, I put what I was looking for in the search, it came up immediately with no hassle from inception to delivery

Date of experience: November 25, 2020
Washington
1 review
1 helpful vote
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Material. Return policy
December 25, 2020

I laughed and laughed with my husband when I received my "knit top" when it was advertised as a sweater and the return policy a living nightmare. This company is from China and impossible to get $ back. Luckily I have $ but tried it for the prices
Go through Amazon where you can return with no hassles

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2020
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Texas
2 reviews
0 helpful votes
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COMPLETE SCAN! Their product is very low quality, terrible customer service, do not ship what is ordered, took 4 weeks to recieve partial order which is from CHINA. PLEASE DO NOT WASTE YOUR MONEY!

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2020
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

GB
1 review
0 helpful votes
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Satisfied
November 25, 2020

Thanks! I am very satisfied with my online experience here. Good quality dress, comfortable and easy to wash. The online store is very easy to navigate. I am very impressed with the prompt delivery.

Date of experience: November 24, 2020
GB
1 review
0 helpful votes
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Very satisfied
November 25, 2020

Very satisfied with the quality of the skirt. Very easy to navigate the online store, very comfortable skirt. Very happy with the experience!

Date of experience: November 24, 2020
GB
1 review
0 helpful votes
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Delighted
November 25, 2020

Delighted to find this website offering a wide variety of clothing styles. Very happy with my purchase and the speed of delivery.

Date of experience: November 24, 2020