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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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This online clothing store has to be mi favorite. The wide range of clothes keeps me shopping for hours. I love that they do it after payment too, which makes getting my clothes out of there so much better. With so many different styles, it's easy to express exactly how you feel about them ;)
They have high quality material. Some of their clothes are not different than expected, for the price it is very worth buying on this website!
I have been shopping with this online boutique for a long time. I definitely think that this place with a lot of trend and elegant fashion has a peculiar fascination for its customers. I have greatly appreciated him with his excellent overall customer service.
Fast shipping, good contact, products consistent with the description, I am happy with the online clothing purchases here, I recommend
Incredible clothes and trends in this online boutique. What they offer is the best. I have bought several garments and it is always good to have fashion references and what else to have quality in one place.
It helped me find amazing clothes for my mom! My mother was disappointed to say the least because she couldn't go out to physical stores because of the quarantine. I loved being able to find a beautiful dress for her to set up an order right away. We will also have fun dividing the clothes when they arrive. This is my first time shopping with this website, but it certainly won't be the last!
Charged my credit card, no product sent. When I contacted them, they gave only meaningless, standard responses. No phone number to contact.
Wide range of clothing, good service, communication and fast delivery. I've shopped here before, this is the first place I always go when I need to buy clothes.
Always a pleasure! I've been shopping at this online boutique for a while now, prices are reasonable and shipping is always fast! The clothes are usually of good quality and yes, it is my favorite online clothing store!: RE
Very Satisfied, I am a regular customer of this very satisfied online boutique. I like the designs, the sizes of the clothes I buy fit me well and the shirts are comfortable. I definitely recommend this website.
I love shopping here, this is my favorite online clothing shopping website. I get most of my clothes and other accessories, mostly this is a safe and reliable website to shop for.
The best place to shop online. This is my second purchase on this website and I still love it! Reasonable price, good quality and the best is fast shipping. Guaranteed shipping method! I couldn't be more than happy
Great variety of clothes. It is the first time I have bought here and I am completely happy with this online boutique. It's easy to find something you'll love and at a reasonable price, and so is shipping. The free shipping is worth it especially when you buy online and the shipping is also very fast. It is worth buying here!
I buy most of my clothes in this online boutique. I have found a great value, I consider the clothes elegant and of very good quality. The online service is impeccable. I also have several skirts, they are synonymous with quality and modern style. Thank you for always delivering a quality product.
The quality and fabulous design of the jumpsuits in this online boutique and the dresses that I have bought are incredible. They are better than those found in the stores in a mall.
One item I purchase was represented as cotton and looked natural in picture. I received a bright, shiny, synthetic shirt only pattern was similar. You can't post a review on their site. Good reviews are bogus. The other shirt I purchased was also very cheap and thin. So sorry I purchased from this site.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
The item I was sent looked nothing like the photo. It was poor quality print on a cheap synthetic sweatshirt with weirdly short arms. I tried to return the item and was not able to get any response. DO NOT be taken in by this con.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I just made my second purchase on this website. It was easy to order, the clothes are true to size, and the quality is good. Also, the first order arrived quickly which really convinced me!
I love the blouses that they have given me, they bought them on this website. The delivery is fast, they have amazing customer service, I highly recommend it, I will be a regular customer of this online clothing store from now on.
This website always has high quality clothes, like designer clothes at reasonable prices. They also respond quickly to my emails, they are very useful, I really had an incredible shopping experience.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!


Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!