Zolucky has been reported to offer refunds and compensation, or use threats and intimidation, to remove negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zolucky

Zolucky

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Zolucky?
grey stargrey stargrey stargrey stargrey star

Zolucky Reviews Summary

The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.

This summary is generated by AI, based on text from customer reviews

service
1,324
value
515
shipping
515
returns
299
quality
3,087

Instant Feedback

105,437 reviews

We monitor reviews for authenticity

Austria
1 review
0 helpful votes
Follow LEOLA R.
Unfollow LEOLA R.
Share Review
Report Review

Mi favorite
November 30, 2020

This online clothing store has to be mi favorite. The wide range of clothes keeps me shopping for hours. I love that they do it after payment too, which makes getting my clothes out of there so much better. With so many different styles, it's easy to express exactly how you feel about them ;)

Date of experience: November 30, 2020
Austria
1 review
0 helpful votes
Follow Leora P.
Unfollow Leora P.
Share Review
Report Review

My purchase arrived fast
November 30, 2020

They have high quality material. Some of their clothes are not different than expected, for the price it is very worth buying on this website!

Date of experience: November 30, 2020
Austria
1 review
0 helpful votes
Follow KAYLA Z.
Unfollow KAYLA Z.
Share Review
Report Review

Greatly appreciated
November 30, 2020

I have been shopping with this online boutique for a long time. I definitely think that this place with a lot of trend and elegant fashion has a peculiar fascination for its customers. I have greatly appreciated him with his excellent overall customer service.

Date of experience: November 30, 2020
Austria
1 review
0 helpful votes
Follow lilliana l.
Unfollow lilliana l.
Share Review
Report Review

I recommend
November 30, 2020

Fast shipping, good contact, products consistent with the description, I am happy with the online clothing purchases here, I recommend

Date of experience: November 30, 2020
Austria
1 review
0 helpful votes
Follow Lexie I.
Unfollow Lexie I.
Share Review
Report Review

The best
November 30, 2020

Incredible clothes and trends in this online boutique. What they offer is the best. I have bought several garments and it is always good to have fashion references and what else to have quality in one place.

Date of experience: November 30, 2020
New Jersey
1 review
4 helpful votes
Follow Jacie R.
Unfollow Jacie R.
Share Review
Report Review

Amazing clothes
November 30, 2020

It helped me find amazing clothes for my mom! My mother was disappointed to say the least because she couldn't go out to physical stores because of the quarantine. I loved being able to find a beautiful dress for her to set up an order right away. We will also have fun dividing the clothes when they arrive. This is my first time shopping with this website, but it certainly won't be the last!

Date of experience: November 30, 2020
West Virginia
1 review
0 helpful votes
Follow Renee S.
Unfollow Renee S.
Share Review
Report Review

Rip Off!
December 29, 2020

Charged my credit card, no product sent. When I contacted them, they gave only meaningless, standard responses. No phone number to contact.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2020
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

California
1 review
0 helpful votes
Follow jace q.
Unfollow jace q.
Share Review
Report Review

Impressive website
November 30, 2020

Wide range of clothing, good service, communication and fast delivery. I've shopped here before, this is the first place I always go when I need to buy clothes.

Date of experience: November 29, 2020
New York
1 review
0 helpful votes
Follow IVY P.
Unfollow IVY P.
Share Review
Report Review

Always a pleasure!
November 30, 2020

Always a pleasure! I've been shopping at this online boutique for a while now, prices are reasonable and shipping is always fast! The clothes are usually of good quality and yes, it is my favorite online clothing store!: RE

Date of experience: November 29, 2020
Missouri
1 review
0 helpful votes
Follow Gillie Z.
Unfollow Gillie Z.
Share Review
Report Review

Very Satisfied
November 30, 2020

Very Satisfied, I am a regular customer of this very satisfied online boutique. I like the designs, the sizes of the clothes I buy fit me well and the shirts are comfortable. I definitely recommend this website.

Date of experience: November 29, 2020
New York
1 review
0 helpful votes
Follow BELVA U.
Unfollow BELVA U.
Share Review
Report Review

I love shopping here, this is my favorite online clothing shopping website. I get most of my clothes and other accessories, mostly this is a safe and reliable website to shop for.

Date of experience: November 29, 2020
Texas
1 review
0 helpful votes
Follow avon r.
Unfollow avon r.
Share Review
Report Review

Reasonable price
November 30, 2020

The best place to shop online. This is my second purchase on this website and I still love it! Reasonable price, good quality and the best is fast shipping. Guaranteed shipping method! I couldn't be more than happy

Date of experience: November 29, 2020
Texas
1 review
0 helpful votes
Follow LESSIE O.
Unfollow LESSIE O.
Share Review
Report Review

Great variety
November 30, 2020

Great variety of clothes. It is the first time I have bought here and I am completely happy with this online boutique. It's easy to find something you'll love and at a reasonable price, and so is shipping. The free shipping is worth it especially when you buy online and the shipping is also very fast. It is worth buying here!

Date of experience: November 29, 2020
Japan
1 review
0 helpful votes
Follow geneva e.
Unfollow geneva e.
Share Review
Report Review

Great value
November 30, 2020

I buy most of my clothes in this online boutique. I have found a great value, I consider the clothes elegant and of very good quality. The online service is impeccable. I also have several skirts, they are synonymous with quality and modern style. Thank you for always delivering a quality product.

Date of experience: November 29, 2020
California
1 review
0 helpful votes
Follow Garnette B.
Unfollow Garnette B.
Share Review
Report Review

Fabulous design
November 30, 2020

The quality and fabulous design of the jumpsuits in this online boutique and the dresses that I have bought are incredible. They are better than those found in the stores in a mall.

Date of experience: November 29, 2020
New Hampshire
2 reviews
0 helpful votes
Follow Gail G.
Unfollow Gail G.
Share Review
Report Review

Deceiving
December 29, 2020

One item I purchase was represented as cotton and looked natural in picture. I received a bright, shiny, synthetic shirt only pattern was similar. You can't post a review on their site. Good reviews are bogus. The other shirt I purchased was also very cheap and thin. So sorry I purchased from this site.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2020
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

California
1 review
0 helpful votes
Follow Fiona C.
Unfollow Fiona C.
Share Review
Report Review

The item I was sent looked nothing like the photo. It was poor quality print on a cheap synthetic sweatshirt with weirdly short arms. I tried to return the item and was not able to get any response. DO NOT be taken in by this con.

Zolucky attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 28, 2020
Jules R. — Zolucky Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Australia
1 review
0 helpful votes
Follow ZOE S.
Unfollow ZOE S.
Share Review
Report Review

Really convinced me!
November 29, 2020

I just made my second purchase on this website. It was easy to order, the clothes are true to size, and the quality is good. Also, the first order arrived quickly which really convinced me!

Date of experience: November 28, 2020
Australia
1 review
0 helpful votes
Follow winona p.
Unfollow winona p.
Share Review
Report Review

I love
November 29, 2020

I love the blouses that they have given me, they bought them on this website. The delivery is fast, they have amazing customer service, I highly recommend it, I will be a regular customer of this online clothing store from now on.

Date of experience: November 28, 2020
Japan
1 review
0 helpful votes
Follow Violet L.
Unfollow Violet L.
Share Review
Report Review

This website always has high quality clothes, like designer clothes at reasonable prices. They also respond quickly to my emails, they are very useful, I really had an incredible shopping experience.

Date of experience: November 28, 2020