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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Very satisfied with all my clothing purchases here. If someone is a little concerned about buying a product from the internet, I can understand that they were, but since then I have ordered many clothes, I am a very satisfied customer.
I found it to be the easiest website to buy clothes without having to worry about converting to your own country's currency. I just made my first purchase and waiting for my package. Easy to use and free shipping for large purchases :)
My new sweater arrived, I loved receiving it and it is pure love at first sight, it is super soft and very warm, its size is unique, since it does not have buttons and pleats, it adapts to all bodies, and then the combination of white and gray, it's super cute. I do not know if this year they will be very fashionable but I do not care, it is worth buying.
I loved the clothes from this boutique on the web, definitely recommended, in my opinion they are much more reliable than other places or physical stores.
The sweater was exactly like the photo on the page, the delivery was in the expected time, it was a perfect online experience
I love this online boutique, it has good quality clothes and fast delivery. In addition, the staff gives you a lot of help when you need it via email. I could praise this website all day.
I bought a dress here, it is top quality and goes perfectly with everything. This website also has excellent communication and fast shipping. Very impressed with the packaging and the handwritten thank you note. Exceeded my expectations, I will definitely order again. Everything is perfect.
Incredible service for the sale of new clothes on the internet, great quality. I bought 4 shirts to start! I have no regrets, great shopping experience.
This is all china goods. The shipping times are inaccurate. The product is not worth two dollars at a yard sale. DONT GIVE THEM A DIME.
I found products of poor quality and size. Promised refunds of returns not accepted from where mailed in US. Must return items to China for refund (expensive postage) or accept 25% refund.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I found the website easy to navigate. Wide variety of products, but not all available in my size. Excellent quality and fast delivery.
I recently came back after trying a few different brands of clothing on the web for the past 12 months. Not only is their product better than ever, but their online service is 10/10. The lady I spoke to was very helpful and made the online shopping experience tenfold.
I'm having trouble finding clothes on the web, but I bought two leggings here that stay in place, keep the center tight, and feel like butter. I would recommend 100/100 your leggings and other clothes!
Super comfortable, definitely won't be shopping elsewhere on the web from now on. I'm waiting for the shorts and shirt to arrive, can't wait to try them on
Really happy with my leggings and my top. Very comfortable and of quality! I'll get another pair when there's another sale that's for sure. I bought myself a medium blouse (I usually wear large) and this was absolutely fine, possibly it would have been too large if it was large. The big pants were perfect
The website is easy to navigate and see everything I need to know about each clothing. I am always satisfied with the delivery time and the quality of the packaging.
Nothing is as it appears online once it arrives. Everything is a knock-off product of extremely poor product. You are not purchasing the product that appears online in the photos. All shirts that have arrived claim to have "cotton" in them but they are 100% Polyester. Shoes that are glued together and smell of horrible chemicals. BUYER BE WARE! You are being scammed into buying crappy product!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can submit your return request in this page: https://zolucky.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Please don't lose your money this company is totally is scam
They don't have any office here in the United States no telephone number no address
The quality of the clothes is one dollar value
I will donate everything to Goodwill
All these positive reviews I assume come from people that the company pay in China
They size gigantic
There's no way then you can retire or complain I'd wait one month until I receive this stuff
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I purchased what was supposed to be a "sweatshirt." The material it was made from could not be called sweatshirt material, but I decided to keep it. When I looked at it more closely, I found it was damaged. They agreed to accept a return, but I would have to send it to China and the cost would actually exceed what I paid for it! They offered a 15% refund as an alternative. So I accepted that, and am determined never to purchase from Zolucky again.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
The shipping fee depends on the shipping distance and weight of the parcels. We now offer free shipping on orders over $119 after discounted.
So when your order amount is less than $119 you`ll be charged the shipping fee. Hope for your understanding.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!