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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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Don't get taken in by the name and the website photos. I did and I regretted it. First the pictures are not true to the products. The pictures look like they were taken off another website. When I got the clothing I was very disappointed. Second if you decide to order from this company make sure you look at there sizing chart before ordering. I normally wear 1x by their chart for bibed overalls I would wear a 5x. Third their return policy says easy returns but you may need to return to a different location than shipped from. Buyer BEWARE they want you to return to China. And you have to pay for return shipping. But they did offer 15% refund if I did not want to return the clothing and use the refund to get alterations done. Alterations cost more than the 15%. They were responsive with their emails, but return shipping was 3/4 of what I originally paid by USPS or more than the cost of original order by UPS.
AS always easy to navigate, shop and checkout. Great prices too!
AS always easy to navigate, shop and checkout. Great prices too!
After ordering, my dress arrived on time and in perfect condition. It was lovely too, I loved the fact that there wasn't a lot of plastic around and the return process can be very easy if needed. I will definitely use this clothing page on the internet again.
Thank you for your professional and kind treatment, the dress has arrived at my house, Very recommended!
After initial reservations about whether this clothing website was for me, I was more than impressed with the efficient and comprehensive service. Really easy to buy, the two dresses I ordered were really beautiful, only one beats the other. The delivery service has been brilliant so far, I will spread my voice among my friends and sing praises to this page.
Finally, there is a way for ordinary people to enjoy beautiful dresses easily and inexpensively. What I love is that you can choose to wear a dress for one month and thus easily buy another one for the following month. Very happy to shop here.
Impressive experience, it was incredible to buy clothes and I arrive at my house without problems, I am glad I found this boutique on the internet.
The clothes in this online store are beautiful, they have a good price, taking advantage of seasonal discounts I can buy more than I expect.
This company is based in China and their online pictures look to be much better than the poor quality items I received. When I emailed them and said colors, etc. were not as shown this was their response:
​"This is what you ordered, Sorry we don't meet your expectations, we will improve it later."
DO NOT BUY FROM THIS COMPANY..
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
The apparel pictured on the website is not what you receive. For example a sweater was pictured as a textured sweater with bright colors. The actual item was a thin blouse with bland print.
When you request to return the items for refund, you are then informed you must return it to China, are responsible for all shipping fees including Customs fees. In essence, they communicate no true refund is possible. Instead they offer to give me a 15% cash refund. Zolucky is a Chinese scam. Stay away.
They did refund me some the money I spent in lieu of me shipping the items back.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
The apparel pictured on the website is not what you receive. For example a sweater was pictured as a textured sweater with bright colors. The actual item was a thin blouse with bland print.
When you request to return the items for refund, you are then informed you must return it to China, are responsible for all shipping fees including Customs fees. In essence, they communicate no true refund is possible. Instead they offer to give me a 15% cash refund. Zolucky is a Chinese scam. Stay away.
This online clothing store is very professional. I appreciate the time and love that they put into creating my blouses. They are efficient and use their creative wits to carefully select designs and prints.
Super fast shipping, skirts beautifully designed as described on the website, the colors are true to reality. Excellent customer service in general!
I liked my new dress bought here, its beautiful fabric, real size, cheap price. I like this online store, I hope that next time you will give me a free delivery for buying a little more!
Ridiculous, awful, ugly, cheep, misleading, no flat out lies, criminal. Do not spend your hard earned money here. They are basically stealing from you. I do not even recognize anything received as something I would remotely consider purchasing. I am sad and I feel scammed. Makes me angry there are no consequences for them stealing from me. Don't make my mistake, no matter how tempting. Nothing... and I mean absolutely nothing they sent would anyone consider being seen in public wearing. SHAME ON ZOLUCKY, should be nolucky or uglylucky. Or i know... fuglyzolucky
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://zolucky.com/order-query. Or you can email us ([email protected]) to complete your return process.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Thanks for the color and variety. The size variety of likeitems was a bit challenging. For done reason - the boots I was excited about came extra small while one of the other boots came big. I could mot fit in either one. Sadly I will gave you return most of my order. Super cute dress I am keeping!
I am very happy with my online shopping experience here, the clothes are cute, the prices are to die for and the delivery time is not bad.
DO NOT BUY THESE BOOTS WHAT YOU GET ARE A VERY CHEAP IMITATION BOOTS NO FUR AS PICTURED JUST A VERY THIN LAYER OF IMITATION COTTON NOT WORTH THE 23.99 they are worth maybe 3.99
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
There is no correct reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can submit your return request in this page: https://zolucky.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I bought several clothes from this website. A long skirt, long dresses have a perfect fit. His clothing line is fabulous. I would recommend it to everyone.
This website always has high quality garments. Designer clothes at reasonable prices. They also respond quickly, they are very helpful, I really had an amazing shopping experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!