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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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All my last 5 orders on this website were good. For the prices and with a decent return policy, chances are good that you will be very satisfied.
I ordered several things and everything was great, the order has arrived in a week, everything correctly packed. Both the size and the quality of the products I bought are very good.
They have the most beautiful clothing line I've seen, good prices and excellent delivery times. Highly recommended for everyone and especially for those like me who like cool things like this.
Exactly as on the web, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country the shipment has taken longer than I expected, but not so much.
My husband ordered two tops for me. The product is poorly made, and the shipping fees are outrages, and they would canceling the product. They still continue to send it. It was a big lost around, and the customer service is poor. Again, run and stay away from this website.
Don't believe any of the positive reviews about Zolucky; they are scams just like the company. The clothes in the pictures are not what you will receive. Try to get your money back? Not happening. I only got a refund because I filed a complaint with my credit card company. Stay away! Stay away!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Horrible experience. Refund is 15% of your purchase unless you want to pay for return shipping to CHINA within 14 days! Cheapest clothes I've ever bought. Can't even donate them! Awful.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Buy for a gift and although it did not arrive on the date indicated by the courier service for customs reasons my partner has loved it and the perfect size.
The order arrived earlier than estimated, good quality of the fabric, it is very beautiful, as in the photo, only that the model is very thin and she looks much better, I measure 1.72 and use size 40, I asked for size L and great because I like the baggy shirt, but the dress has a rather short length, so I will wear with tights since I do not have the thighs as thin as the model in the photo. Buy again, the designs are original, nothing to do with what they sell in other chain stores or websites.
Buy shoes in this store, they are quite elbows, beautiful design, excellent quality both material and shipping.
I have ordered twice. All perfect, very timely delivery. Like the descriptions of the garments. Sweaters and cardigans are fine, but of good quality and warm.
I love the clothes of this store, the spectacular designs, finally an elegant store! Thank you for your service and kindness.
All perfect! As usual; Fast delivery service and good quality fabrics as well as very original designs.
This clothing of this boutique is very good, they have a very good service, everything is perfect of that line of clothes since this company has dedicated every day in a better effort to improve their designs.
I fell in love with these clothes as soon as I saw them on the site. The styles are unique, and the prices are terrific. Unfortunately, I haven't received my order yet. It's been a month since I placed it, so I'm pretty disappointed. I know the holiday season is crazy though, so I'm trying to be patient. Just can't wait to get my clothes!
All great and the service of the page just as well. We recommend the store if you want to look for more different and quality clothes.
I am very satisfied with my purchases. You had never bought clothes online, I've been shopping with this store for two years now. For my first, one of the skirts had a defect and could return it and be reimbursed without problem. The clothes are very beautiful and original. Undoubtedly, there will be more purchases in the future.
I would have purchased additional items but you only have standard shipping, so I did not have the option to receive my order sooner!
Also: I could not find a phone number so I was not able to clarify any questions in time for my order to arrive...
I would have purchased additional items but you only have standard shipping, so I did not have the option to receive my order sooner!
Also: I could not find a phone number so I was not able to clarify any questions in time for my order to arrive...
I saw Zolucky's ad on my Facebook feed and thought my wife would appreciate some of their clothing as a Christmas gift. I placed an order for a gift for my wife for Christmas that was ordered November 27. At the time of order, the shipping terms indicated I would have everything by mid-December. I've asked their customer service to give me a specific delivery date, but they just keep giving me the same answer that everything is on its way and cannot give a specific date of delivery. The data from the tracking numbers show no progress since the 18th of December, and appears to be stuck in Greenwood, Indiana. I've now asked a half dozen times for them to just return everything and cancel the transaction. They say they cannot do this until the items deliver. I'm now disputing the charges with my credit card company. Zolucky is nothing but a scam.
Thank you for your feedback.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
You can track your parcel here https://zolucky.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.
We found that your order was successfully delivered on 2020-12-26 & 2020-12-29 & 2021-01-08 & 2021-01-12, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I m delighted with this online boutique, the courier company had delivered my package to someone else. I sent him an email and without putting any problem directly, he made a credit in my client's space to reorder. They are wonderful! This says a lot about the excellent service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!