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Zolucky Reviews Summary
The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
This summary is generated by AI, based on text from customer reviews
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I love everything that this online boutique sells, I ordered a jacket and pants here, the delivery was fast. It's a hassle-free online boutique, it's definitely my new favorite website.
On this website I found the design I was looking for for my shirt they have a helpful customer service that answers my questions kindly by email.
I am really satisfied with the blouse that I bought. It is well done and its preparation feels good quality, I finally found an online store with clothes at a good price and of excellent quality.
Crappy clothing, horrible materials, long time arriving, restricted limits on time to return. Have to pay for shipping to return to China. A total waste of money.
One of the best online boutiques to buy clothes that I have discovered, I recommend it. Garments of excellent price and quality, from the best clothing web pages.
I loved making my first online order with this website, I bought shorts, a blouse and a dress, the quality is very good and the prices are worth it as they are very cheap.
They are amazing, here the clothes are of high quality, they are delivered very fast, they are very friendly and helpful.
My online order here came pretty fast. The fabric of my new blouse is of good quality, no matter how much you stretch it, it is not transparent. In case someone likes it, it is a size L and I am a tall person with a large bust.
The internet service here was lovely, the pants arrived quickly and safely. It's like the image on the page, the measurements are perfect.
This is a terrible, deceitful company. They used catalogue photographs from other sites (Peruvian and Sundance) but the items are nothing like advertised. The customer service run circles around you and refuse to help. Unless you are prepared to accept 20% of the original price minus shipping. Just know what you see is not what you will get and the quality is terrible. AVOID!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a nice day!
Trying to return some of the items was not easy. I ended up taking the things to Goodwill.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by email, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a nice day!
I loved looking of the merchandice but not the jumping around from page to page with difficulty.
HORRIBLE SMAMMERS! 1
HORRIBLE SMAMMERS - TOTAL JUNK F... ING DISGRACE A/HOLES WITH CHINA BASED BUSINESS... THEY TAKE YOUR MONEY, SEND YOU JUNK GOODS. YOU TRY RETURN THEY MAKE YOU PAY FOR RETURN- HA IT GETS WORSE! THEIR RETURN WAREHOUSE IN IN CHINA... MY GOODS WERE NOTHING LIKE WHAT IT WAS ONLINE. SIZE DID NOT FIT. NO LUCK WITH GETTING MY MONEY BACK... SAD ENOUGH CAPITAL ONE CREDIT CARD DID NOT HELP ME EITHER BUT TOOK THIER SIDE. AND ASKED ME TO PRODUCE 1-MILLION PIECE OF DOCS TO PROVE MY CASE...
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I purchased some gifts on this website, what looked to be very nice shirts, a sweater and a sweatshirt.
When I received them, I was surprised by the poor quality of the design and materials, it was nothing like what the pictures looked like. The were cheap products like you might find at a flea market, very low end.
What's worse is that they make you pay to ship the product back to China in order to get a refund.
I would be very wary of purchasing from this company
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Website moves too fast and is too busy. My first time on your site. I'll see about the quality of your products.
Website moves too fast and is too busy. My first time on your site. I'll see about the quality of your products.
Shopping experience was great, but products were sized too small and don't fit.
I had a great shopping experience w/Zolucky.
BAD EXPERIENCE AND THE MERCHANDISE IS VERY LOW QUALITY. This place shipped my items from China and it took almost 3 weeks to arrive. The clothing on their website looks great but its deceptive. The items have bright colors and they look embroidered and/or the patterns and colors look woven in the fabric. BUT WAIT... what you get are going to get is some kind of screen printed clothing. When you open the packages you get a nice big nose full of solvent smell too. They call these "sweaters" uh like no way! These are t-shirts! This awful green printed thing they sent me is not what I ordered either so don't judge my selection. They switched my selection to this gross print:-/ ugh. These people should be ashamed of themselves! I can't and won't give these as gifts as I thought I would. In my opinion this merchandise is of the utmost POOR QUALITY and I believe this merchant runs a DECEPTIVE WEBSITE.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Easy to navigate website, dress design I bought here was not easy to come by. The sizes are consistent with what I expected.
I like the jumpsuit I ordered on this page because they have a durable fabric. They hold well what they have to hold. They are long to the ankles and the pockets are very practical and spacious.
V Shipping fee too high. Probably will not order anything again.
V Shipping fee too high. Probably will not order anything again.
DO NOT ORDEE FROM THIS COMPANY THEY ARE A SCAM! THEY DO NOT PAY FOR SHIPPING AND HANDLING WHRN YOU WANT TO RETURN THE MERCHANDISE. THE ADDRESS IN CHINA IS BOGUS! I LOST OUT ON OVER $150!
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We value your business and we promise you that we will settle this matter at the best way we can.
You can submit your return request in this page: https://zolucky.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email [email protected] for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!