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The company has garnered mixed feedback, with some customers appreciating the unique styles and reasonable prices of their clothing. However, a significant number of reviews highlight concerns about poor product quality, misleading representations, and extensive delivery delays. Customers frequently report difficulties with returns, including unexpected shipping costs and lack of timely support. While a few positive experiences were noted regarding customer service, the overall sentiment leans towards dissatisfaction, suggesting that potential buyers should approach with caution and consider the risks associated with purchasing from this company.
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I know I had a lot of questions, all answered promptly and courteously by email. Thank you for my order, I am super satisfied with my new dress!
The dresses and blouses in this online boutique are of good quality, exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order at my house, the shipping took longer than expected, because I live a bit far away, but it is worth it.
Lovely affordable items, friendly website with fast delivery. I just enjoy shopping online here, somehow I get addicted.
I love the quality of the clothes that I bought here. Very fresh clothes with fabrics that help keep me fresh and beautiful.
This online boutique has excellent quality clothing for all girls as well as good customer service! Also orders are shipped quickly.
I have been using this online boutique for many years and have never had a bad experience, I have returned very few items with no problems and I always love the coupons and rewards you get for being a loyal customer. The clothes are great too! Sits great on my bookmarked pages :)
Fantastic clothes at a great price! What a find. Great products, affordable prices, easy to use website. It was so easy and I will order again and again.
Very good website for online shopping! New clothes and discounts always appear. Always of good quality and fast delivery although it depends on the international shipping time.
This site has the best, it has affordable prices. They even provide customer reviews that help choose your product well. Payment is simple. I'm a fan! I will recommend it to everyone :)
Only! I love this online store, there are styles and designs of clothing here that I will never find in any physical store in my city! And much easier and more comfortable to buy!
Awesome website, I love it! I always find my type of clothes and other things that I need and like. I always come back to buy here.
Good quality clothes and fashionable styles! I have bought clothes and accessories on this website so many times, and I am always satisfied with it. I would like to buy more after the pandemic for my friends and family.
WOW This website is very easy to use and the customer service is very helpful. I recommend to everyone who wants to support the cute ode for women. Just wow :)
BEWARE! Swimwear not refundable! See refund policy link hidden on bottom of home page in fine print. With 12 other links. Links only. Must click on link to see refund policy. Refund policy should be on home page PROMINENTLY displayed or on payment page PRIOR TO payment. Seller refunded 25% of purchase & did not require return of non-refundable item. Good communication from seller to resolve issue. Seller should still update website re: non-refundable items [policy...
The garment I ordered is beautiful and fits me well. At the moment I am satisfied, I will buy again in this store.
You had never bought clothes online, I've been shopping with this store for two years now. For my first, one of the skirts had a defect and could return it and be reimbursed without problem. The clothes are very beautiful and original. Undoubtedly, there will be more purchases in the future.
A few items were satisfying (t-shirt, sweatshirt, and a mini dress). What I was dissatisfied with is a summer dress that was expected to be shorter in length and was also expected to be cotton (dress was not cotton and fell well below my knees) - totally unexpected. I was also not happy with an "orange colored" selection made to a blouse that came back looking more like a "pink colored" selection - totally unexpected. I was also not happy with a pair of bottoms that I thought would be more cotton like and ended up having a bit of a bulky look - also the color was much bolder than I thought it would be - a little too bold for me. Finally, I felt that a few long sleeve shirts were too baggy looking - not happy with the fit.
Very good quality products, fast shipping, are very consistent with its philosophy of being at the forefront of fashion. I am very happy with the purchase and it is likely to repeat.
Very good attention, the package arrived super fast and the quality of the preda great, I will ask again without a doubt
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at [email protected] or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

